Hotel Hyatt Regency Dubai Creek Heights (Dubai, United Arab Emirates)

Those that opt for rooms with club lounge access are invariably delighted with their decision. Offering a huge variety of snacks and drinks, the peaceful retreat is a huge hit with reviewers who love the laid back vibe, considerate staff, classy cocktails and amazing city views.

Spacious, spotless and silent, the serene spa is designed with your utmost relaxation in mind. With thermal rooms, steam baths, hot and cold pools and heated stone loungers, the expertly-staffed area will live long in the memory of any who are lucky enough to unwind here.

From the first point of contact until the last, guests are made to feel constantly welcome by impeccable staff who are as professional as they are sincere. Special mention is made of various personnel across departments for their part in ensuring needs are not just met, but exceeded.

Not everyone who stays here loves the location. Situated on the outskirts of the city and catering particularly to business travellers, tourists are frequently advised to stay more centrally. Otherwise, be prepared to take a metro or taxi into town whenever you want extensive food and entertainment options.

A great number of visitors have experienced headache-inducing internet issues. The stuttering service is frequently down, and, when working, can be painfully slow. The option to upgrade to a premium service which apparently remedies the situation is offered, though numerous guests find this solution galling in the extreme.

From time to time, a guest hoping for creek-views feels let down by the lack of a vista, or a traveller who values character finds the functional new building a little soulless. In general, however, the majority of visitors have a positive experience and would return.