Horizonte Line Apartments

This hotel offers a memorable stay with its modern, new, and immaculately clean apartments, many boasting stunning sea views and high-end finishes. It stands out for providing a comfortable, self-catering experience in a tranquil setting. The property is an excellent fit for couples seeking a peaceful retreat, families (especially those with young children) due to its spacious layouts and amenities, and groups of friends looking for a well-equipped base. To ensure a smooth arrival, guests are advised to review the provided digital check-in videos beforehand, and it may be helpful to bring larger toiletries as some provided items are small.

Facilities & Amenities
Guests consistently praise the well-equipped kitchens, which feature modern appliances like ovens, microwaves, dishwashers, and washing machines, making self-catering convenient. Many apartments include spacious terraces or balconies, often with pleasant views. The swimming pool area is highly regarded for being clean, well-maintained, and rarely crowded, with some ground-floor units offering direct access. Underground parking is a significant advantage, described as secure and easy to navigate. While Wi-Fi is available, some guests experienced slow speeds and buffering, particularly for streaming services, though staff were responsive in addressing issues. Air conditioning is noted as effective and central, ensuring comfort.

Cleanliness & Room Comfort
The apartments are consistently described as immaculately clean, feeling brand new and well-maintained. Guests appreciate the modern design and high-quality furnishings throughout the spacious units. The comfortable beds and good pillows contribute to a restful night's sleep. Many rooms offer sea views, enhancing the overall ambiance. The bathrooms are noted for being spacious and clean. Effective soundproofing ensures a quiet environment, allowing guests to relax undisturbed. Additionally, electric shutters on windows are a popular feature, providing both security and excellent light control for a dark sleeping environment.

Location & Accessibility
The hotel boasts an exceptional location, offering a quiet retreat while remaining highly accessible. It is conveniently situated just a few minutes' walk from a pebble beach and a pleasant 10-15 minute stroll along the promenade to the main sandy beach and the town center. Guests appreciate the proximity to supermarkets like Euro Spar and Mercadona, both within a short walking distance, as well as nearby cafes and shops. The tram station is also about a 10-minute walk away, providing easy and affordable access to Alicante and other coastal towns. The area is generally peaceful, away from the noise of the old town.

Staff & Service
The staff and service receive overwhelmingly positive feedback, particularly regarding their excellent communication and responsiveness. Guests highlight the helpful staff who provide quick replies via WhatsApp and phone, offering attentive and informative assistance from booking through to departure. While the digital check-in process can be perceived as complex by some, detailed video instructions are provided, and staff are readily available to assist, often resolving issues promptly. Guests also appreciate the staff's willingness to accommodate requests, such as granting early access to apartments when possible and arranging quick towel changes.

Additional Information
The property is frequently noted as newly built or recently renovated, contributing to its pristine condition and modern aesthetic. For families traveling with infants, the availability of baby cots without additional charge is a valued amenity. Some guests experienced minor issues with the key card system, requiring assistance from staff, though these were generally resolved quickly. While the apartments are well-equipped, some ground-floor units with gardens lacked a sunshade, which could be beneficial. Guests should also be aware that while luggage storage is available after check-out, there might be specific pick-up times, though alternative solutions can be arranged.