Harts And Restaurant

This hotel is consistently praised for its exceptional staff and a peaceful, central location that offers a quiet retreat despite being within easy walking distance of the city center. Guests frequently highlight the spotlessly clean rooms, comfortable beds, and delicious food served in the restaurant. Many rooms boast great views over the city or the adjacent Park Estate, adding to the overall appeal. The hotel caters well to a variety of guests, including couples seeking a tranquil escape, business travelers needing convenient access, families celebrating special occasions, sightseers exploring local attractions, and even pet owners who find the accommodations particularly welcoming. To enhance your stay, consider requesting a room with a view or direct garden access, and be aware that while rooms are well-appointed, some guests find them compact.

Facilities & Amenities
The hotel offers a convenient and secure car park with a barrier, which guests appreciate for its ease of access right by the entrance, though some note its compact size. A lovely garden area provides a peaceful outdoor space, with some rooms offering direct patio access, which is particularly beneficial for guests with pets. While the lounge area is described as small, the overall decor is stylish, featuring unique art and furnishings. Rooms are equipped with a well-stocked mini-bar that thoughtfully includes real milk for coffee and tea. Due to the lack of air conditioning, fans are provided in rooms to help manage temperature, especially during warmer periods. Some guests have experienced temporary inconvenience due to the lift being out of order.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its spotless cleanliness, describing rooms as immaculate and very clean. The comfortable beds with ultra soft bedding and crisp, white linen are frequently highlighted, ensuring a restful night's sleep. The modern bathrooms are well-equipped, often featuring both a deep bath and a powerful shower, with quality toiletries provided. While many rooms are described as compact or small, guests generally find them well-appointed and cozy. Despite the hotel's central location, rooms are typically very quiet, offering a peaceful environment. However, some guests have noted that rooms can be very hot, even with heating off and windows open, and a few mentioned thin walls leading to internal noise. Many rooms offer great views over the city or The Park, and in-room amenities like fresh milk and coffee/tea facilities are appreciated.

Dining & Food Quality
The hotel's restaurant receives widespread acclaim for its delicious food and great service, often described as intimate and having a wonderful ambience. Guests praise the quality of dishes, with specific mentions of roast beef, halibut, and quail. The breakfast is consistently rated as very good, offering a variety of options including quality cooked food and continental selections, though some guests found the buffet style could lead to less-than-ideal food texture. The bar is noted for its nice cocktails and professional bar staff who are knowledgeable about their offerings. Room service is available, with guests enjoying tasty meals from the à la carte menu, and the hotel is highly accommodating of dietary needs, including vegan options and allergy considerations. A unique offering is the ability to purchase the hotel's delicious sourdough bread.

Location & Accessibility
The hotel boasts an excellent central location, offering a peaceful retreat while being within easy walking distance of the city center, Nottingham Castle, and a variety of restaurants and bars. Guests appreciate its quiet setting, tucked away on a peaceful street, which allows for a restful stay without outside noise. Many rooms provide great views overlooking The Park Estate and the city skyline. The hotel provides a convenient and secure car park with a barrier, which is a significant advantage for guests traveling by car, though some find it to be on the smaller side. Its proximity to key attractions makes it an ideal base for exploring the city on foot.

Staff & Service
The hotel's staff consistently receives high praise for being friendly, helpful, and professional, often described as going above and beyond to ensure a pleasant stay. Guests highlight their attentiveness and willingness to accommodate various requests, from assisting with parking and luggage to providing pet-friendly service, including room upgrades for guests with dogs and arranging special breakfast setups. The warm welcome at check-in and the efficient check-in process are frequently mentioned. Staff are noted for their knowledge and discreet service, contributing significantly to the positive guest experience. While isolated instances of slow service or initial misunderstandings have been noted, these are generally resolved promptly by management, reinforcing the overall commitment to excellent service.

Additional Information
The hotel maintains a highly accommodating pet-friendly policy, with staff going out of their way to ensure comfort for guests and their four-legged companions, including offering garden rooms with direct outdoor access. Some guests have encountered difficulties with the hotel's pre-payment policy for gifts, finding it less flexible than expected. While the hotel is well-maintained, some reviews suggest it is showing its age in certain areas and could benefit from updating. The restaurant's relocation within the hotel has been noted by returning guests, with some expressing a preference for the previous setup or finding the current menu more limited than before. A unique offering that guests appreciate is the availability of the hotel's delicious sourdough bread for purchase.