Electra Metropolis Athens

This hotel offers an exceptional experience, largely defined by its breathtaking rooftop views of the Acropolis, which guests consistently highlight as a signature feature, particularly during breakfast. Its central location in Athens makes it ideal for sightseers and couples seeking a romantic getaway, as it provides easy walking access to major attractions like Plaka, Monastiraki, and Syntagma Square. The attentive and friendly staff contribute significantly to a welcoming atmosphere, ensuring a comfortable stay for all, including families who appreciate the accommodating service. Rooms are frequently praised for their cleanliness and comfort. To maximize your visit, consider requesting a room with an Acropolis view, and be sure to take advantage of the stunning rooftop restaurant and bar for both morning and evening enjoyment.

Facilities & Amenities
Guests appreciate the range of facilities available, though some come with specific considerations. The rooftop pool offers spectacular views but is noted as being small and sometimes cold, requiring advance booking for use. Similarly, the indoor pool and spa facilities, including a sauna and steam room, are generally well-regarded for their quality and relaxing atmosphere, but they are also small and necessitate reservations, with restrictions on children's access at certain times. The fitness center is available, though some guests found it to be small and not always impeccably clean. While the hotel provides a mini-bar in rooms, some guests expressed confusion regarding pricing. The hotel also boasts excellent conference facilities, making it a suitable choice for business events, and the lobby areas are described as subtle and inviting.

Cleanliness & Room Comfort
The hotel consistently receives high praise for the cleanliness of its rooms, which are described as spotless, well-maintained, and modern. Guests frequently highlight the comfortable beds and high-quality linens, ensuring a restful night's sleep. Room size varies, with many guests enjoying spacious rooms and suites, though some standard rooms were perceived as smaller. Bathrooms are generally spacious, with some featuring soaking tubs, though a few guests noted minor issues like broken shower door locks or occasional unpleasant odors. While some rooms offer quiet retreats despite the central location, others experienced noticeable street noise from traffic, nearby bars, or early morning activities, indicating varying levels of soundproofing. Thoughtful amenities like water bottles, towels, coffee makers, and ample lighting options are appreciated.

Dining & Food Quality
The breakfast experience is a consistent highlight, served in the rooftop restaurant with breathtaking Acropolis views. Guests describe it as a delicious, impressive buffet with a wide variety of high-quality options, including Greek specialties, honeycomb, fresh squeezed juice, and excellent bakery products like Greek sesame bagels. While most reviews are overwhelmingly positive, some guests found the breakfast choices to be somewhat repetitive or lacking certain items like boiled eggs. The rooftop restaurant also serves dinner, which is praised for its quality and the stunning ambiance, though some guests found the menu to be somewhat basic and the prices to be on the higher side. The bar offers a selection of cocktails and signature drinks, also with the benefit of the panoramic view, though drink prices were noted as expensive.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy walking distance of Athens' most iconic attractions. It is perfectly situated for exploring the vibrant Plaka district, the historical Monastiraki Square, and the bustling Syntagma Square. The Acropolis and other historical sites are readily accessible on foot, making it ideal for sightseeing. The surrounding area is rich with shopping opportunities, diverse restaurants, and lively bars and cafes. For broader accessibility, the hotel is conveniently located near a metro station, providing easy connections to the airport and the Piraeus port. While the hotel itself does not have dedicated guest parking, parking is available at a nearby sister hotel, though it can be costly.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, attentiveness, and professionalism. Guests frequently highlight their helpfulness and willingness to go above and beyond to ensure a pleasant stay. The check-in process is generally described as quick and welcoming, though a few guests felt it could be more personalized. The concierge service is highly valued for providing excellent recommendations, making bookings, and assisting with transportation arrangements. Housekeeping is noted for its efficiency and attention to detail, ensuring rooms are clean and well-maintained. The restaurant staff is commended for their warm and professional service during meals. While most interactions are positive, there were isolated comments regarding doormen's behavior and a minor lapse in housekeeping not replenishing toilet paper.

Additional Information
Guests should be aware that while the hotel offers a range of complimentary amenities such as water bottles and occasional welcome treats, some services like the spa facilities require advance booking due to capacity limits. The hotel's elegant and well-maintained atmosphere contributes to a sense of timeless charm. While the soundproofing is generally effective, some rooms may experience ambient city noise. The hotel is well-equipped to host conference facilities and has been noted for accommodating special occasions like birthday celebrations and anniversaries with thoughtful gestures. There was an isolated report of a misunderstanding regarding the mini-bar policy and an instance where guests were not informed about holiday-related road closures affecting taxi service.