DoubleTree by Hilton Wroclaw

The hotel stands out with its unique architecture and modern, funky interior design, offering a refreshing and contemporary stay in Wrocław. Guests consistently highlight the spacious rooms, impeccable cleanliness, and exceptionally comfortable beds as key elements of a pleasant experience. The superb central location makes it an ideal choice for sightseers eager to explore the city's attractions on foot, while business travelers appreciate the well-appointed accommodations suitable for work. Families also find the hotel accommodating, particularly with its comfortable and spacious family rooms. The attentive and professional staff further enhances the overall impression, contributing to a highly recommended stay. To ensure a quieter experience, guests might consider requesting a room with a yard view, and taking advantage of the executive lounge is a recurring tip for an enhanced visit.

Facilities & Amenities
The hotel offers a comprehensive range of facilities and amenities designed to enhance guest comfort. A notable feature is the spa and pool area, which includes a swimming pool, sauna, steam room, and jacuzzi, though some guests reported the sauna or whirlpool were occasionally out of service. This wellness area is shared with a public fitness center, which some guests found made it feel less exclusive. The hotel also provides a well-equipped gym for those wishing to maintain their fitness routine. For convenience, guests have access to a spacious Executive Lounge offering drinks and snacks. Free Wi-Fi is generally reliable throughout the property. On-site restaurants and a stylish bar provide diverse dining and relaxation options. While secure underground parking is available, many guests noted it can be quite expensive. Some rooms are located along long corridors, which can mean a considerable walk to the elevators.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its impeccable cleanliness and the overall comfort of the rooms. The accommodations are consistently described as spacious, modern, and well-equipped, featuring exceptionally comfortable beds and high-quality linens that ensure a restful sleep. Many rooms boast large TVs and ample wardrobe space. The bathrooms are generally well-maintained, often including a deep bathtub or a spacious shower. While most guests experience quiet stays, some noted occasional audible noise from adjacent offices or corridors, and a few mentioned that windows cannot be opened for fresh air. A recurring comment highlighted the limited seating options in some rooms, with only an uncomfortable chair provided, which can be inconvenient for longer stays. Despite these minor points, the rooms are largely praised for their inviting atmosphere and attention to detail, including amenities like an iron and ironing board.

Dining & Food Quality
The hotel's dining options receive widespread acclaim, particularly the breakfast buffet, which is consistently described as delicious, varied, and rich. Guests appreciate the extensive selection, including fresh juices made from celery and carrots, perfectly cooked eggs prepared to order by a chef, and a range of hot and cold dishes. The attentive breakfast staff contribute to a pleasant start to the day. The on-site restaurant is praised for serving great food at reasonable prices, with many guests enjoying the quality and atmosphere. The Executive Lounge also offers a selection of fresh and tasty snacks and drinks, though some guests found the offerings to be minimalist. While the overall food quality is high, a few guests expressed minor disappointments with specific items like the tomato soup or the coffee served at breakfast.

Location & Accessibility
The hotel boasts a superb central location that is a significant advantage for guests exploring Wrocław. It is conveniently situated within walking distance of the main square, the Old Town, and various other popular attractions. Guests also appreciate its close proximity to a large shopping mall, which offers additional dining and retail options just a couple of minutes away. The hotel's accessibility is further enhanced by its easy reach to public transportation, including a nearby streetcar stop, and its relatively short distance from the main train station. While the location is highly praised, parking is a notable point of discussion; although secure underground parking is available, many guests found it to be quite expensive, and navigating from the garage to the hotel can be somewhat tricky.

Staff & Service
The staff and service at the hotel are overwhelmingly praised by guests, consistently described as great, friendly, helpful, and professional. Many reviews highlight the attentiveness and warm welcome received from the moment of check-in, with staff often going above and beyond to accommodate requests and ensure a comfortable stay. The quick check-in process and the efficiency of the housekeeping team are frequently mentioned. Guests particularly commend the attentive service provided by the breakfast and Executive Lounge staff. While the vast majority of interactions are positive, a few guests reported isolated instances of less friendly or unhelpful encounters, particularly concerning specific reception or spa personnel, and some noted issues with follow-up on requests like WiFi problems or room amenities. However, the prevailing sentiment is one of excellent and dedicated service.

Additional Information
Guests often appreciate the thoughtful touch of welcome cookies provided upon arrival, setting a pleasant tone for their stay and offering a warm welcome. A key piece of information for families is the hotel's pool policy, which restricts children's access to the swimming pool during certain hours on weekdays, primarily allowing access on weekends. This policy is important for families to note when planning their leisure activities. Another point frequently mentioned by visitors is that the windows in the rooms cannot be opened, which some guests found impacted their ability to get fresh air and led to a reliance on the air conditioning system for ventilation. Additionally, some guests commented on the considerable length of the corridors leading to rooms from the elevators, which can result in a longer walk, particularly for those with mobility concerns or heavy luggage, though the hotel does provide luggage trolleys to assist.