Hotel de Chailly

The hotel offers a highly convenient and welcoming stay, distinguished by its exceptional bus connectivity and the provision of a free public transport card, making exploration of the Montreux area effortless. Guests consistently highlight the hotel's impeccable cleanliness, comfortable accommodations, and the outstanding quality of its breakfast. The friendly and attentive staff further enhance the guest experience, ensuring a pleasant visit. This hotel is particularly well-suited for sightseers and families looking to explore the region's attractions without the hassle of driving, as well as business travelers seeking a quiet yet accessible base near the highway. For an enhanced stay, guests are advised to fully utilize the complimentary transport card for seamless travel and to consider requesting a room away from the main road if sensitive to daytime traffic noise.

Facilities & Amenities
The hotel provides practical facilities that contribute to a comfortable stay. Parking is available on-site, though guests should note there is a fee for its use. While the hotel does not feature air conditioning, fans are thoughtfully provided in rooms to ensure comfort, especially during warmer periods. Guests appreciate the convenience of having a restaurant on the premises, offering dining options for the evening. The hotel also facilitates easy access to public transport by being directly adjacent to a bus stop, and guests receive a tourist card that allows for free bus travel and discounts on local attractions, significantly enhancing mobility and sightseeing opportunities. The overall impression is one of a well-maintained property focusing on essential comforts and connectivity rather than extensive luxury amenities.

Cleanliness & Room Comfort
Guests consistently praise the hotel's commitment to cleanliness, describing rooms as exceptionally clean and well-maintained. The comfortable beds and quality linens are frequently highlighted, ensuring a restful night's sleep. Many guests appreciate the modern bathrooms, often featuring walk-in showers, which are also noted for their cleanliness and ample space. While some rooms are described as spacious, others are considered adequate in size. A recurring point of feedback is the absence of air conditioning, though the provision of fans in each room helps mitigate this during warmer weather. Most guests find the rooms quiet at night, contributing to a peaceful stay, though some note road noise if windows are open during the day due to the hotel's location on a busy road. Some rooms offer pleasant lake views or come with a balcony, adding to the comfort.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, often described as comprehensive, delicious, and a standout feature. Guests appreciate the ample variety on offer, including hot options like scrambled eggs and bacon, alongside fresh pastries such as croissants and a selection of breads. The presence of homemade jam is a delightful touch noted by many. While the quality of the food is excellent, some guests mention that coffee is served cup by cup, expressing a preference for a self-service machine or a pot. The on-site restaurant for dinner, though offering a relatively small menu, is highly regarded for its tasty food and overall quality. However, guests should be aware that the restaurant may be closed on certain days or public holidays, which can limit evening dining options at the hotel.

Location & Accessibility
The hotel boasts an excellent location for exploring the Montreux region, primarily due to its direct access to public transportation. A bus stop is conveniently situated right outside the hotel, providing easy access to Montreux city center, typically within a 10 to 15-minute ride. A significant benefit is the free Riviera Card provided to guests, enabling complimentary use of local buses and discounts on various attractions. The hotel's proximity to the highway makes it a practical choice for motorists, with parking available on-site for a fee. While situated on a busy road that can generate some noise during the day, guests generally find the location quiet at night. Its position slightly above Montreux offers some rooms with pleasant lake views, and it is particularly well-suited for those attending events like the Christmas markets or the Jazz Festival.

Staff & Service
The hotel's staff consistently receives glowing reviews for their friendliness, helpfulness, and attentive service. Guests frequently highlight the efficient check-in process and the staff's willingness to go above and beyond to assist with requests and provide local information. Many appreciate the detailed explanations regarding the use of the free public transport card and suggestions for local attractions. While some guests noted minor language barriers with certain staff members, the overall sentiment is that the team is dedicated and accommodating, ensuring a positive experience. The service is described as customer-friendly and contributes significantly to the welcoming atmosphere of the hotel, making guests feel well-cared for throughout their stay.

Additional Information
Beyond the standard amenities, guests frequently commend the hotel for offering good value for money, making it an attractive option for various travelers. A notable benefit is the tourist card provided upon arrival, which not only grants free public transport but also includes discounts for local attractions and sights, significantly enhancing the overall travel experience. For guests arriving on Sundays, the hotel often utilizes a self-check-in process, which is generally described as smooth and efficient. The hotel is also recognized for its suitability for long-term stays, with some guests returning year after year due to consistent satisfaction. Additionally, a laundry service is available, providing a practical convenience for those on extended trips.