Hotel Continental Terme

Nestled within a vast and lush park adorned with exotic vegetation and multiple thermal pools, this hotel offers a serene oasis for relaxation and wellness. Its signature feature is the extensive thermal complex, providing a tranquil escape for guests. The hotel is particularly well-suited for couples seeking a romantic and rejuvenating getaway, families looking for diverse recreational options (though some amenities may pose challenges for those with very young children or mobility issues), and business travelers attending conferences due to its well-equipped facilities. Guests consistently highlight the attentive staff, the variety of thermal pools, and the hotel's convenient location. To enhance your stay, consider requesting a room away from the main entertainment areas for a quieter experience, and be prepared for stairs as there are no elevators in some parts of the property.

Facilities & Amenities
The hotel boasts an impressive array of facilities, with its thermal pools being a major draw. Guests can enjoy several pools, including two covered thermal pools, an Olympic-sized pool, and a unique tropical indoor pool complete with waterfalls and water features, providing a relaxing experience even on rainy days. A spa and wellness center offer various treatments like massages and mud therapy, though some services, including access to certain wellness areas, may incur additional fees. While a fitness center is available, some guests found it to be dated and inadequately equipped. The expansive gardens are meticulously maintained, offering beautiful spaces for strolls and relaxation. Guests should note that pool towels are not provided, and a swimming cap is often required for pool use, which can be purchased.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many describing rooms as beautiful, spacious, and very clean. Housekeeping is frequently praised for its thoroughness. Most guests find the beds comfortable, ensuring a restful night's sleep. However, some reviews indicate that certain rooms, particularly those in older sections, may appear dated in style. While many rooms offer pleasant views, some guests reported issues with noise levels from nightly entertainment or reception areas, suggesting that rooms are not always well soundproofed. A few guests also encountered issues with ants in their rooms and noted that some bathrooms could benefit from modernization, with concerns about old bathtubs and clogged showers.

Dining & Food Quality
The hotel's dining experience receives mixed but generally positive reviews. The breakfast is widely praised for its abundance, variety, and good quality, with a particular emphasis on a wide selection of sweet options and local products. However, some guests found the savory breakfast choices to be limited. The main restaurant offers excellent cuisine, with many highlighting the high quality and gourmet dishes available for dinner, which is typically à la carte. Lunch is often served as a buffet, offering a diverse spread of meat and fish. While the snack bar is noted for its light and tasty dishes, some guests found its service to be more formal and prices higher than expected for a casual setting.

Location & Accessibility
The hotel's central location is a significant advantage, offering convenient access to key areas. It is situated within a short 10-minute walk to the center of Ischia and just a few minutes more to Ischia Ponte and its castle. Guests appreciate being close to the town's amenities while still enjoying a peaceful environment away from the main hustle. Public transportation is easily accessible, with a bus stop directly in front of the hotel and a free shuttle service (Zizi bus) running every 30 minutes to the port and town center. For those arriving by car, free and ample parking is available on-site. While the location is generally well-regarded, some guests noted that taxis can be expensive.

Staff & Service
The staff at the hotel consistently receives high praise for their exceptional hospitality, friendliness, and professionalism. Guests frequently commend their attentiveness and willingness to assist with various requests, from providing local recommendations to helping with scooter rentals. The check-in process is described as quick and efficient. Specific teams, including the concierge, reception staff, restaurant staff, and spa personnel, are highlighted for their dedication and courteous demeanor. Many guests feel well-cared for and appreciate the personalized service. While the vast majority of feedback is positive, a few guests mentioned isolated instances where staff seemed less courteous or lacked smiles, or encountered minor issues with resolving billing discrepancies.

Additional Information
Guests should be aware that the hotel's design, while charming and "old style," features many stairs and no elevators in certain areas, which can be challenging for guests with mobility issues, young children, or heavy luggage. The hotel is a popular venue for conferences and events, offering well-equipped facilities for such gatherings. While generally well-maintained, some guests reported issues with Wi-Fi connectivity being congested in rooms. The hotel has a pet-friendly policy, though a daily fee applies for pets. It is advisable to bring mosquito repellent, as some guests experienced numerous mosquito bites during their stay.