Ao Nang Timber House

This hotel is highly regarded for its spacious rooms and an excellent location that places guests within easy reach of local attractions. Its signature feature is the generous room size, often accompanied by a private balcony or patio, providing ample space for relaxation. The property is particularly well-suited for budget-conscious travelers and families seeking good value, as well as couples and sightseers who prioritize convenience and comfortable accommodations. Many guests appreciate the friendly and helpful staff who contribute to a pleasant stay. To enhance your experience, consider requesting a room without a connecting door for increased privacy and be aware that housekeeping may start early, so utilize the "do not disturb" sign if you prefer to sleep in.

Facilities & Amenities
The hotel features a large and inviting swimming pool, which is frequently praised by guests as a refreshing oasis, often with ample sun loungers and umbrellas. While some reviews noted occasional issues with pool cleanliness or algae, many found it well-maintained. Guests appreciate the convenience of free Wi-Fi, which is generally reported to be strong and reliable throughout the property. Rooms are typically equipped with useful amenities such as a large fridge and a hairdryer. However, it is important to note that the hotel does not have a dedicated restaurant or bar beyond the breakfast area, which some guests found misleading based on older descriptions. The reception area is often described as dated and in need of modernization, with some mentioning peeling paint and a lack of air conditioning, which can create a less welcoming first impression.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed but generally positive, with many praising the spacious rooms and the diligent cleaning ladies who provide daily service, ensuring fresh towels. The beds are frequently described as comfortable by some, contributing to a restful night's sleep. However, a significant number of guests found the beds to be exceptionally hard or even uncomfortable, with some reporting issues like springs or dirty mattresses, and a few even suspected bed bugs. Noise levels from the AC unit are a recurring concern, with reports of it being old, noisy, or even broken and leaking, impacting overall comfort. Some guests also noted the presence of mosquitoes in the room and occasional issues with drains being noisy or emitting odors.

Dining & Food Quality
The hotel's breakfast consistently receives positive remarks from many guests, who describe it as very good, tasty, and offering a wide variety of choices, including both international and Thai buffet options. The availability of a coffee machine with various selections is also a highlight for many. While most guests found the breakfast to be satisfying and beyond expectations, some considered it to be merely okay, basic, or with a poor selection. A few guests expressed concerns about the cleanliness of the breakfast area itself, mentioning a lack of air conditioning and general untidiness, which detracted from the dining experience for some. One particularly negative review cited severe cleanliness issues and the presence of cockroaches, leading them to avoid the breakfast entirely.

Location & Accessibility
The hotel's central location is a major advantage, consistently highlighted as excellent and perfect by a vast majority of guests. It offers convenient walking distance to a multitude of attractions, including the beach, various markets, shops, restaurants, and vibrant nightlife. Guests appreciate its proximity to a 7-11 convenience store and its ease of access for arranging island tours via longboats. While the hotel is situated near a bigger road, some rooms manage to remain quiet despite the traffic. This prime location makes it an ideal base for exploring the area on foot, allowing guests to immerse themselves in the local atmosphere without needing additional transportation for daily activities.

Staff & Service
The staff at this hotel consistently receive high praise for their friendliness, helpfulness, and accommodating nature. Many guests highlight their willingness to go out of their way to ensure a comfortable stay, often described as professional and attentive. The check-in process is generally smooth, and guests appreciate the daily room service that keeps accommodations clean and tidy. While most interactions are positive, a few isolated incidents of staff being perceived as rude or understaffed were mentioned. Despite some of the hotel's physical shortcomings, the positive interactions with the staff are a recurring theme, significantly contributing to a pleasant guest experience for many.

Additional Information
Guests should be aware that the hotel is undergoing renovation in certain areas, which may impact some facilities or the overall aesthetic, particularly in the reception. While rooms are generally well-maintained, the property as a whole is described as dated and in need of a complete overhaul by some. A unique point of feedback concerns the water refill policy, where guests are provided with water in refillable glass bottles; however, some guests expressed suspicion about the source of this water, with a few reporting subsequent illness. Additionally, rooms with connecting doors can be prone to noise transfer, so guests sensitive to sound may wish to request a non-connecting room for a quieter experience.