Hotel Andalucía Center

This hotel is highly regarded for its attentive staff and impeccable cleanliness, creating a welcoming atmosphere for guests. A notable feature is the rooftop terrace with a pool and city views, though guests should be aware that it has been subject to closures for renovation. The hotel is an excellent choice for sightseers and couples seeking a comfortable base to explore the city, as well as for families and business travelers who appreciate spacious accommodations and professional service. Its location, a pleasant walk or short bus ride from the city center, offers a balance of accessibility and tranquility. To enhance your stay, it is advisable to confirm the availability of the rooftop facilities, and guests planning to drive should factor in the cost of parking.

Facilities & Amenities
The hotel offers several amenities for guest convenience and relaxation. The rooftop terrace is a significant draw, featuring a pool and a jacuzzi that provide pleasant city views, though some guests found the pool to be small and the jacuzzi to be basic. It is important to note that these rooftop facilities have periodically been closed for renovation, which has disappointed some visitors. A fitness center is available for guests to maintain their workout routines, described as small but functional. While Wi-Fi is provided, some guests experienced issues with its reliability, while others found it satisfactory. Many guests noted the absence of kettles or coffee and tea making facilities in the rooms, which some consider a standard for a four-star hotel, though these were sometimes provided upon request. Rooms also include a minibar, though some found its cooling performance inconsistent.

Cleanliness & Room Comfort
Guests consistently commend the hotel's impeccable cleanliness, noting that both rooms and common areas are spotless. The beds are frequently praised for being exceptionally comfortable and large, ensuring a restful night's sleep. While many found the pillows comfortable, some guests suggested they were too thin, though a choice of pillows was sometimes available. Room spaciousness is generally appreciated, providing ample space, though a few found them a bit cramped when an extra bed was added. The bathrooms are described as large, very clean, and well-fitted, though some minor issues with shower screens or water leakage were occasionally reported. Most guests experienced quiet rooms, benefiting from good sound insulation, which contributed to undisturbed rest. However, some noted occasional street noise or disturbances from corridors or ongoing renovations. The air conditioning is generally effective, and rooms offer sufficient wardrobe space.

Dining & Food Quality
The hotel's breakfast buffet consistently receives high praise from guests, described as excellent, varied, and abundant, offering a wide selection of hot and cold options to start the day. Many guests found the food quality to be very good, making it a worthwhile inclusion. The hotel's restaurant also garners positive feedback for its delicious dinner offerings and pleasant atmosphere, with some enjoying meals on the rooftop restaurant when available. Room service is noted for its efficiency and quality. The bar area is appreciated for its pleasant ambiance and good service, with some guests enjoying cocktails. While the overall dining experience is positive, a few isolated incidents involved misunderstandings with staff regarding buffet policies, and some specific dishes received mixed reviews, but these appear to be exceptions rather than the norm.

Location & Accessibility
The hotel's location is generally considered convenient, situated a pleasant 15 to 20-minute walk from the city center, offering a balance between accessibility and a quieter environment away from the main crowds. For those preferring not to walk, public transport is readily available, with bus stops just a few meters away providing quick and easy access to the city center, the Alhambra, and the train station. Parking is a significant feature, with an underground garage available, though guests frequently note that the spaces can be tight and challenging to maneuver, and it comes at an additional cost. The hotel is also well-located for easy access to the Science Park and is convenient for those arriving by car from the highway.

Staff & Service
The staff at this hotel consistently receives outstanding praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight their attentiveness and willingness to go above and beyond to ensure a pleasant stay, from providing local information and directions to assisting with taxi bookings and even helping with luggage. The check-in and check-out processes are described as quick and efficient, with staff often accommodating late requests and demonstrating flexibility. Many reviews commend the responsive service in addressing guest needs, such as promptly changing rooms to suit preferences or efficiently handling laundry requests. The team's dedication to providing excellent customer service is a recurring theme, making guests feel welcome and valued throughout their visit.

Additional Information
Guests should be aware that the hotel has undergone ongoing renovations, which have sometimes impacted the availability of certain facilities, particularly the rooftop terrace and pool, and occasionally caused some noise. For enhanced comfort, guests may find the option to choose their pillows beneficial. It is also worth noting that the hotel's cancellation policy can be quite strict, with some guests reporting being charged the full amount even under unforeseen circumstances, so it is advisable to carefully review terms when booking. While the rooms offer RJ45 internet connections, some guests experienced challenges with room temperature control, finding the heating or air conditioning inconsistent. Additionally, guests participating in loyalty programs should confirm their expected benefits upon arrival, as some have reported issues with receiving them. The hotel thoughtfully provides umbrellas in rooms for guest use.