Absynt Apartments Old Town Deluxe

This accommodation is primarily valued for its central location, placing guests right in the heart of the city and making it an excellent choice for sightseers and short-stay visitors who prioritize accessibility to attractions. While the convenience of its position is a consistent highlight, guests should manage their expectations regarding the overall condition and amenities, as many reviews indicate a significant discrepancy between advertised photos and the actual rooms. The property is well-suited for budget-conscious travelers looking for a base to explore the city without luxury frills. To ensure a smoother arrival, it is advisable to request detailed access instructions beforehand, as navigating the complex can be confusing. Additionally, guests might consider bringing their own essential toiletries and some basic kitchen items, as these are often reported as lacking.

Facilities & Amenities
Guests generally appreciate the presence of an elevator and reliable Wi-Fi throughout the property, which are considered essential conveniences. While air-conditioning is available, some visitors found it to be noisy or not entirely effective in cooling the room. The apartments are equipped with a kitchenette, though many reviews highlight a significant lack of basic dishes and kitchen utensils, making self-catering challenging. Other reported deficiencies include a missing ironing board, non-functional or Polish-only TVs, broken doors within the apartment, and insufficient blankets for the number of guests. Some units also lacked a washer/dryer despite being advertised, and issues with hair dryers and exposed electrical sockets were noted, indicating a need for better maintenance.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed, with many guests expressing significant disappointment. While some rooms were described as tidy upon arrival, a recurring complaint is a persistent foul smell emanating from the bathroom sink or drain, and some reported the water itself had an unusual odor. Issues with the toilet cistern and a shower that floods the floor easily due to a lack of a proper curtain or head are also common. The overall condition of the rooms is frequently described as tired, with worn furniture, dirty or stained mattresses that may have holes, and old, pilled, or holed sheets and grey towels. Noise is a significant concern, with high street noise from ambulances, motorcycles, and cars, alongside a constant buzzing from the air-conditioning, impacting sleep quality. Many guests also noted a complete absence of toiletries, hand towels, or blackout curtains.

Location & Accessibility
The central location is overwhelmingly praised as the strongest asset of this accommodation. It is situated very close to the city centre, often just one street away from the main square, allowing guests to easily walk to popular attractions, the market square, and various shopping and dining options. A shopping center and public transport stops are conveniently located directly opposite the property, further enhancing accessibility. However, guests frequently report that access to the apartments can be confusing, involving multiple entrances, different elevators, and outdoor bridges within the large complex. Parking is available underground for an additional fee, but it can be inconvenient, with assigned spots sometimes taken and no direct elevator access from the parking level to the main floor, requiring guests to navigate stairs or alternative routes.

Staff & Service
Guest experiences with staff and service are highly inconsistent, with a notable number of negative interactions reported. While some guests found the staff to be friendly and helpful, particularly during the check-in process which often utilizes convenient access codes, many others encountered rude or unhelpful reception personnel. There are multiple accounts of staff being unreachable for questions, the reception not being staffed during advertised hours, or staff being unwilling to assist with basic requests, such as providing an iron. Guests often felt like a burden when asking for assistance, describing a generally bad attitude from some team members. The lack of a secure luggage area and the inability to check in early, as access codes only activate at 3 PM, also contribute to a less than ideal service experience for some.

Additional Information
The accommodation primarily operates on a self check-in process using door codes, which many guests found convenient for independent access. However, it's important to note that early check-in is not possible as the codes are activated precisely at 3 PM. There is also no dedicated secure luggage area, with bags typically left at the side of the reception desk. Some guests experienced issues with checkout times, being threatened with access deactivation earlier than the advertised time. Basic amenities like toilet paper and trash cans (beyond a small one in the bathroom) were sometimes reported as missing or insufficient. While the property offers 24-hour security, guests should be aware that the apartments can be located in different buildings within the complex, which might be relevant for groups booking multiple units.