Grape Hotel

The hotel is a beautifully renovated 19th-century mansion set in a quiet, leafy parkland area, offering a unique blend of historic charm and modern luxury. This makes it an ideal choice for couples seeking a romantic getaway, business travelers attending events at the nearby Centennial Hall, and families looking for a peaceful base from which to explore the city's attractions like the zoo. Guests consistently highlight the exceptional service from the attentive staff, the fantastic quality of the food, and the high-standard leisure facilities including a pool and gym. To enhance your stay, consider exploring the hotel's extensive wine selection, a nod to its pervasive wine theme, and be prepared for a short tram ride or walk if heading to the Old Town.

Facilities & Amenities
The hotel boasts an impressive leisure center that receives high praise, featuring a warm indoor pool, a relaxing jacuzzi, a rejuvenating sauna, and a well-equipped, modern gym, all accessible to guests. While the hotel's bar receives mixed reviews, with some finding it small and uncomfortable, others appreciate its quaint atmosphere and the impressive wine selection. The beautiful, well-kept garden and outdoor terrace provide delightful spaces for relaxation. Wi-Fi connectivity is a point of varied feedback; while some guests report super-fast and perfect service, others experience sporadic, slow, or erratic connections, particularly in their rooms. Ample parking is available directly on the grounds, offering convenience for those traveling by car.

Cleanliness & Room Comfort
Guests consistently commend the hotel's spotless cleanliness and the overall comfort of its accommodations, often describing rooms as beautifully decorated and furnished with a high standard of modern amenities. While most guests find the beds comfortable and conducive to a restful sleep, some note issues with pillow comfort or bed size in certain rooms. The bathrooms are frequently highlighted as large, luxurious, and very clean, often featuring heated floors for added comfort. However, the design of the shower over bath can be challenging for some, with high bath edges and hand-held showerheads leading to potential water splashing or difficulty in access. Noise levels are generally low, contributing to a peaceful stay, though a few specific rooms might experience minor disturbances.

Dining & Food Quality
The hotel's restaurant is a significant draw, consistently receiving rave reviews for its fantastic food quality, often described as gourmet and a work of art, with high-quality ingredients and well-priced tasting menus. The breakfast is also highly praised, offering a delicious and varied selection of buffet cold options alongside hot dishes cooked to order by the chef, though some note that waiter service can be slow if guests are in a hurry. The hotel's pervasive wine theme is reflected in its excellent and extensive wine selection, which complements the dining experience. While the overall dining experience is exceptional, some guests find the dinner menu to be somewhat limited for longer stays, and a few mention reluctance from staff to provide simpler bar snacks.

Location & Accessibility
Nestled in a quiet, leafy residential area, the hotel offers a peaceful retreat away from the city bustle. Its central location within this green district places it within easy walking distance of key attractions such as the Centennial Hall, the Zoo, and Szczytnicki Park. While not directly in the city center, the hotel is conveniently connected to the Old Town and Old Market Square by a short 15-minute tram ride, with tram stations easily accessible. For those traveling by car, ample parking is available on-site. The surrounding area is characterized by parkland and historic mansions, contributing to the hotel's unique charm, though some guests note a lack of immediate shops or restaurants in the vicinity.

Staff & Service
The hotel's staff consistently receives glowing praise for their exceptional friendliness, attentiveness, and helpfulness, often going above and beyond to ensure a memorable stay. Guests highlight their fluent English and willingness to assist with various requests, from finding local attractions and providing taxi fare advice to resolving car issues and even organizing special events like wedding ceremonies. The check-in process is generally smooth and welcoming, with many guests appreciating personal greetings and thoughtful touches like welcome drinks. While the vast majority of feedback is positive, a few guests experienced minor issues such as occasional slow service in the restaurant or initial unhelpfulness regarding air conditioning problems, but these instances are rare and often quickly rectified by the dedicated team, demonstrating their commitment to guest satisfaction.

Additional Information
This unique hotel, housed in a beautifully renovated 19th-century mansion, distinguishes itself with a pervasive wine theme, evident in its interior design, extensive wine selection, and rooms uniquely named after famous wine regions. Guests appreciate the hotel's commitment to preserving its historic character while integrating modern facilities and energy-efficient electricity within its classic structure. The property also features a delightful garden and an outdoor terrace, providing charming spaces for relaxation and dining al fresco. A unique and thoughtful touch noted by guests is the presence of a personal welcome message in their rooms, enhancing the feeling of being a valued guest. The hotel has also successfully hosted special events, such as wedding ceremonies in its garden, showcasing its versatility and dedicated event planning support, making it a memorable choice for various occasions.