Chalet Hotel Le Prieuré & Spa

This hotel offers a memorable stay, distinguished by its stunning views of Mont Blanc and well-appointed spa facilities, making it an ideal retreat for various travelers. Its central location appeals to sightseers and skiers alike, providing easy access to local attractions and transit. Couples find the ambiance perfect for a romantic getaway, while families appreciate the comfortable accommodations and engaging lobby amenities. Guests consistently praise the attentive and friendly staff, as well as the overall cleanliness of the property. To enhance your experience, consider requesting a room on a higher floor for breathtaking vistas, and be aware that spa access may require booking during peak times. The convenient proximity to bus stops is also a significant advantage for exploring the area.

Facilities & Amenities
The hotel boasts a comprehensive spa area, featuring a sauna, hammam, and jacuzzi, which guests find perfect for relaxation after a day of activities. While many appreciate the spa's offerings, some note that the jacuzzi and pool water temperatures can be cooler than expected, and the space can become crowded, especially during busy periods, sometimes requiring advance booking. For active guests, a fitness center is available, and skiers benefit from convenient ski lockers equipped with boot warmers. The inviting lobby area provides a cozy atmosphere with a fireplace, and guests enjoy various entertainment options such as billiards and vintage video games. Wi-Fi is generally reliable throughout the property, though some guests have noted occasional issues with the elevator, including its size and a recurring fish smell.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms as spotless and well-maintained. The accommodations are generally found to be spacious, modern, and comfortable, with many featuring a balcony offering impressive views. Most guests report comfortable beds ensuring a restful sleep, though some found mattresses to be too soft or noted that king beds were formed from two single mattresses. In-room amenities include a Nespresso machine with complimentary capsules, a safe, and a TV. However, a common point of feedback is the absence of a mini-fridge, and many guests highlight the lack of air conditioning, which can lead to rooms becoming uncomfortably warm, especially during warmer months. While some rooms are quiet, others experience street noise or elevator noise due to varying soundproofing.

Dining & Food Quality
The breakfast buffet receives widespread acclaim for its variety and quality, with guests praising the delicious and copious selection of fresh products, including pastries, cheeses, eggs, granola, and yogurt. Many consider it an excellent start to the day. Feedback on the dinner buffet and restaurant is more mixed; while some guests enjoy the meals and find them to be of good quality, others describe the hot food as often being lukewarm or the buffet options as repetitive. Some guests with dietary intolerances found limited suitable choices. The bar area is frequently mentioned as a pleasant and cozy spot, often featuring a fireplace, providing a relaxing atmosphere for evening drinks.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy walking distance of the town center, its pedestrian streets, and numerous shops and restaurants. It is also conveniently close to key attractions such as the Aiguille du Midi cable car. For skiers, the proximity to bus stops providing access to various ski areas is highly valued. Parking is a notable topic, with many guests finding the on-site options limited, costly, and often full, leading them to utilize nearby public parking facilities. Some also mentioned narrow spaces within the hotel's underground parking. Despite these parking challenges, the overall accessibility and convenience of the location are consistently praised.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, attentiveness, and professionalism. Guests frequently highlight their helpfulness in providing local recommendations, assisting with luggage, and ensuring a welcoming atmosphere. The check-in process is generally described as quick and efficient, though some guests expressed frustration with a strict late check-in time of 4 PM and an early check-out time of 11 AM. While housekeeping is generally good, a few guests noted instances of late service or missed room cleaning. The hotel's proactive approach, such as sending pre-stay surveys and recognizing special occasions with thoughtful gestures, is also appreciated by many.

Additional Information
The hotel demonstrates a commitment to sustainability by providing reusable water bottles and access to water fountains, a feature appreciated by environmentally conscious guests. Some guests noted the presence of a local tax or destination fee that was not always clearly communicated upfront. The hotel maintains a pet-friendly policy, accommodating guests traveling with animals. A unique policy mentioned is the absence of mini-fridges in rooms for ecological reasons. Guests are advised that spa access may require booking a time slot, especially during busy periods, to manage capacity. Additionally, the hotel provides a complimentary train pass for local transportation, which is a valuable benefit for exploring the valley.