Positive Reviews
positive:
Great location- close to the centre & beach
Bastion Haarlem-Velsen is ideally located, and most guests find the area to be very convenient. It has close proximity to the city, so those who have appointments can easily travel to and from the hotel. In addition, it's also near the beach, while a Mc. Donald's is just across the hotel, allowing you to eat fast-food whenever you want to.
positive:
Well-trained staffs offer helpful services
Those who have stayed in the hotel were satisfied with the service that the staff gave. The hotel's personnel are accommodating and obviously well-trained, as they are willing to do more than what is expected from them.
positive:
Breakfast has a wide selection of dishes
Most guests think that the breakfast served in the hotel exceeds expectations. With a wide selection of dishes prepared by skillful cooks, you will definitely be able to start your day right. The service in the restaurant is also superb, allowing you to have a great dining experience.
Negative Reviews
negative:
Various noise may cause inconvenience
Especially during weekends, the hotel's immediate area can be very busy. The rooms are also not that well-soundproofed, allowing noise to easily enter. Some guests find this to be a bit inconvenient, and those who are light sleepers may be disturbed in the middle of their sleep.
negative:
Drainage issue in the bathrooms
Some guests have experienced flooding in the bathroom due to poor drainage and uneven floors. While this isn't true for all rooms, you may ask for a room transfer when you experience this problem.
negative:
Slightly uncomfortable beds
Most guests find the rooms comfortable to stay in. However, some have complained of beds that are slightly uncomfortable because they're a bit too hard to their liking. This, though, is a matter of preference, since other guests like firm mattresses.