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The Lerwick Hotel (Lerwick, United Kingdom)

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The Lerwick Hotel (Lerwick, United Kingdom)

About The Lerwick Hotel

The Lerwick Hotel promises a true Shetland experience, and is situated ten minutes from the town centre, with unparalleled views of Brewick Bay and the Island of Bressay. This hotel features free Wi-Fi. 35 non-smoking rooms are comfortably furnished with flat screen satellite TVs, and conveniences like a hair dryer and tea and coffee making facilities. This family-friendly hotel has family rooms, as well as suites and adjoining rooms with extra beds available. Reception staff can assist guests 24 hours a day. Meeting facilities with full audiovisual capabilities can accommodate up to 30. Cosy up with a hot beverage or a nightcap in the Club Lounge. Or dine on seasonal seafood at the newly refurbished Bay Brasserie, a local hangout where children are welcome. Along with a children's menu, families are provided with toddler cups and cutlery. Room service can be ordered around the clock. The ferry terminal is a 20-minute walk from The Lerwick Hotel, and the sea walk can be accessed in front of the hotel.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C(Unavailable)
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

8.2
trivago Rating Index® based on 232  reviews from:
  • Hotels.com(8.2/10)
  • LocationVery good  (8.3 / 10)
  • RoomsFair  (7.1 / 10)
  • ServiceVery good  (8.2 / 10)
  • CleanlinessVery good  (8.3 / 10)
  • Value for moneyFair  (7.2 / 10)

Positive Reviews

positive:

Restaurant worth a visit.

Most guests were happy that they had stopped in to the newly refurbished restaurant. With a seasonal menu and generous portions, guests enjoyed their meals whether they were partaking in breakfast or dinner. A standout for many guests were the perfectly prepared breakfasts, served piping hot without delay.

positive:

Pleasant staff.

The hospitality team at The Lerwick were a highlight for many guests. Staff were always found to be courteous and efficient, with good knowledge about the local area. Everyone from the restaurant to front desk staff deserved a pat on the back, according to guests.

positive:

Ask for a room with a view.

If staying at this hotel again, guests would be sure to request a sea view room. Crashing waves marked the mesmerising panoramic landscape, and guests even saw the odd seal, otter, or even a whale.


Negative Reviews

negative:

Outdated rooms.

While guests were given a great first impression when they entered the hotel lobby, this changed when they opened the door to rooms described as old-fashioned and in need of refurbishment. Peeling wallpaper and older decor were disappointments during an otherwise enjoyable visit.

negative:

Cleanliness issues.

Guests found the general cleanliness of The Lerwick to be slightly below average. Dust, cobwebs, and blankets that looked like they hadn't been washed were in need of some attention. Some guests would have also liked to see cleaner windows and a deep clean in areas that aren't always seen.

negative:

Shower surprise.

Not only were most bathrooms considered to be on the small side,  a few guests also complained of poor shower pressure and waning hot water from time to time.


All amenities

Property amenities
  1. Entrance hall/lobby
  2. Parking
  3. Hotel bar
  4. Conference rooms
  5. PC with internet
  6. Restaurant
  7. 24-hour reception
  8. Laundry service
  9. WiFi in public areas
  10. 24-hour room service
  11. Free WiFi (public areas)
  12. Luggage storage
For children
  1. Cot
Room amenities
  1. Television
  2. Electric kettle
  3. Satellite TV
  4. Desk
  5. Cable TV
  6. WiFi
  7. Free WiFi (rooms)
  8. Coffee machine
Accessibility
  1. Accessible parking

Contact

15 South Road , ZE1 0RB , Lerwick , United Kingdom
Telephone: +44(1595)692166 | Fax: +44(1595)694419 | 

Frequently Asked Questions about The Lerwick Hotel

  • Is there a pool area at The Lerwick Hotel?

    No, The Lerwick Hotel doesn’t offer pool areas.

  • Are pets allowed at The Lerwick Hotel?

    No, The Lerwick Hotel doesn’t allow pets.

  • Is parking available at The Lerwick Hotel?

    Yes, The Lerwick Hotel provides Parking, Accessible parking for guests.

  • Where is The Lerwick Hotel located?

    The Lerwick Hotel is located in 15 South Road, ZE1 0RB, Lerwick, United Kingdom.

  • Which popular attractions are close to The Lerwick Hotel?