Rivalmare Boutique Hotel

The hotel is highly regarded for its direct seafront location, allowing guests to fall asleep and wake up to the soothing sound of waves, and offering breathtaking sea views from many rooms. Its prime position makes it an ideal choice for couples seeking a romantic and tranquil getaway, pet owners due to its accommodating policy, and food enthusiasts who appreciate quality dining. The hotel is also well-suited for sightseers and those looking for a relaxing beach vacation given its prime waterfront position. Guests consistently praise the exceptional friendliness of the staff, the new and stylish rooms, and the excellent food served in the restaurant. To enhance your stay, guests are advised to request a room with a sea view to fully enjoy the hotel's prime location and to inquire about parking in advance, as spots can be limited.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness and comfort of the rooms, describing them as new, stylish, and spotless. Many rooms offer breathtaking sea views, allowing guests to fall asleep and wake up to the sound of waves. The bathrooms are noted for being spacious, well-equipped with plenty of towels and hygiene products, and featuring a huge mirror. Rooms also include a minibar and fridge, ample closet space with hangers, and thoughtful touches like fresh flowers and welcome drinks. An efficient climate control system and excellent soundproofing contribute to a quiet and comfortable stay, even when the hotel is fully booked. However, some guests in specific rooms, like Room 6, experienced noise from the kitchen below, and a few reported issues with the air conditioning turning into a heater, making rooms uncomfortably warm. Additionally, the smell of cigarettes from the bar below occasionally drifted into sea-facing rooms.

Dining & Food Quality
The hotel's restaurant receives high praise for its excellent food quality, offering delicious and hearty meals. Guests particularly enjoy the great drinks, wine, and cocktails available, noting that both the bar and kitchen operate perfectly. The breakfast experience is frequently described as luxurious, featuring a wide selection of items that are beautifully presented. A standout feature of breakfast is the option to order freshly made omelets or fried eggs, which are brought directly to the table. Many guests appreciate the opportunity to enjoy breakfast by the sea, enhancing the dining atmosphere with pleasant sea views. While the overall quality and variety of the breakfast are highly commended, one guest found the breakfast price to be a bit high.

Location & Accessibility
The hotel boasts an excellent location directly on the seafront, allowing guests to enjoy the soothing sound of waves and breathtaking sea views. The beach is conveniently located just a few steps away, described as clean and well-maintained, making it ideal for relaxation. Its central position also provides walking distance access to various restaurants and shops, contributing to a vibrant and friendly atmosphere. For guests arriving by car, parking is available, with the hotel offering two areas, one directly behind the building and another slightly further away. It is highly recommended to request parking in advance due to limited availability. However, some guests reported challenges with public parking, requiring coins. A significant concern for some guests was the location of the "annex" building, which is situated approximately 250 meters away from the main hotel, requiring a walk through the street with luggage. This separate building was also noted as being difficult to find, with a different hotel name on its plaque and some unappealing surroundings near its entrance.

Staff & Service
The staff at the hotel consistently receives overwhelming praise for their exceptional friendliness, professionalism, and attentiveness. Guests frequently highlight their warm welcome, noting that every staff member smiles, greets them, and genuinely makes them feel valued. Many reviews describe the service as outstanding and among the best they have experienced, with staff members demonstrating a passion for their work and a willingness to go above and beyond to assist guests. The check-in process is often noted as quick and efficient. Guests appreciate the responsive and helpful nature of the team, which contributes significantly to a positive and memorable stay. While the vast majority of feedback on service is highly positive, one guest mentioned a specific waiter who appeared to have limited experience, leading to a perceived lower level of service in that instance.

Additional Information
The hotel offers a pet-friendly policy, making it a convenient choice for guests traveling with animals, with a nominal pet fee of €10 per night. Guests appreciate the streamlined process of having food from the restaurant and other extras conveniently added to their final bill, which is settled at checkout. However, a significant point of contention for some guests revolves around the "annex" building. Guests assigned to this building reported issues with the magnetic key not working upon arrival and a lack of escort to the separate location, despite its distance from the main hotel. Furthermore, attempts to secure a refund for unused bookings due to dissatisfaction with the annex building were reportedly denied by hotel management, even when facilitated by third-party booking platforms. Another guest noted a refusal for a late checkout, even as a loyalty program member, despite the hotel appearing to have low occupancy.