How payments to us affect ranking

How payments to us affect ranking

See prices from 24 sites
from£265
See prices from 24 sites
from£265
  • Surroundings
  • Twin beds

1 / 99

About Grand Velas Riviera Maya

  • Expansive Ambassador infinity pool

    Relax at the resort's primary ocean-view pool, featuring a swim-up bar, dedicated pool concierges, and a lively atmosphere for all ages.

  • Authentic Mexican mezcal tasting

    Savor the rich heritage of local spirits with a curated mezcal and tequila tasting experience led by expert sommeliers at Frida restaurant.

  • Interactive wildlife and eco tours

    Explore the lush grounds on a guided bike or eco tour to spot local spider monkeys, coatis, and iguanas while learning about Mayan history.

  • SE Spa water ceremony

    Immerse yourself in a world-class hydrotherapy circuit featuring clay rooms, ice rooms, and sensory pools before your professional spa treatment.

  • Playa del Carmen coastal setting

    Enjoy a secluded white-sand sanctuary located just 10 kilometers from the vibrant boutiques and dining of downtown Playa del Carmen.

  • Three distinct resort ambiances

    Discover your perfect setting among the jungle-shrouded Zen Grand, the family-focused Ambassador, or the oceanfront, adults-only Grand Class suites.

  • Personalized concierge service

    Experience seamless hospitality with a dedicated personal concierge available via WhatsApp to arrange dinner reservations and bespoke surprises.

  • Comprehensive non-smoking policy

    Breathe easy in a completely smoke-free environment designed to maintain the pristine air quality of the surrounding Caribbean jungle and beach.

Grand Velas Riviera Maya is a 5-star resort featuring an adults-only oceanfront Grand Class section. Located 10 minutes from Playa del Carmen, the property is set within 86 acres of jungle vegetation and natural cenotes. It offers Michelin-starred dining at Cocina de Autor and the Forbes Five-Star SE Spa with a hydrotherapy water ceremony. Many suites include private plunge pools. The resort has a review score of 9.6 based on over 10,000 reviews, with experience and service highlighted positively by guests.

This summary was created by AI and might not be 100% accurate.

Rooms

  • Ambassador Pool Suite Ocean View

    • 1 1 King Bed
    • Sleeps 4
    • 1270 sq ft

  • Ambassador Suite Ocean View

    • 1 1 King Bed, 1 2 Queen Beds
    • Sleeps 4
    • 1270 sq ft

  • Ambassador Two Bedrooms Family Suite Ocean View

    • 1 1 King Bed and 2 Queen Beds
    • Sleeps 7
    • 2540 sq ft

  • Ambassador Pool Suite Ocean View

    • 1 1 King Bed
    • Sleeps 4
    • 1270 sq ft

Compare with similar stays

Selected stay

  • Free WiFi
  • Pool
  • Spa
See prices from 24 sites
from£265

Similar stays

    • Free WiFi
    • Pool
    • Spa
    See prices from 21 sites
    from£542

    • Free WiFi
    • Pool
    • Spa
    See prices from 15 sites
    from£1,267

    • Free WiFi
    • Pool
    • Spa
    See prices from 19 sites
    from£118

    • Free WiFi
    • Pool
    • Spa
    Select dates to see exact prices

    • Free WiFi
    • Pool
    • Spa
    See prices from 21 sites
    from£106

    • Select dates to see exact prices

      • Free WiFi
      • Pool
      • Spa
      See prices from 21 sites
      from£482

      • Free WiFi
      • Pool
      • Spa
      See prices from 15 sites
      from£92

      • Free WiFi
      • Pool
      • Spa
      See prices from 15 sites
      from£130

      • Free WiFi
      • Pool
      • Parking
      See prices from 15 sites
      from£58

      • Free WiFi
      • Pool
      • Spa
      See prices from 15 sites
      from£362

      • Free WiFi
      • Pool
      • Spa
      See prices from 14 sites
      from£777

    Other hotels from Preferred Hotels in Playa del Carmen

    • Hotel Xcaret Arte
      See prices from 21 sites
      from£542
    • Palafitos Overwater Bungalows
      See prices from 15 sites
      from£1,267
    • Xcaret México Casa Agua
      Select dates to see exact prices
    • Jungala Park Hotel At Vidantaworld Riviera Maya
      Select dates to see exact prices

    Frequently Asked Questions about Playa del Carmen

    • How many hotels from Preferred Hotels are in Playa del Carmen?

      Playa del Carmen has 5 hotels from Preferred Hotels, including this one.

    • How much do hotels from Preferred Hotels in Playa del Carmen typically cost?

      Prices for hotels from Preferred Hotels in Playa del Carmen typically range from £265 to £1,267 per night, based on forecasted prices.

    Price trend

    Based on lowest prices on trivago from the last 30 days
    £1,931
    £965
    £0

    Sun, 01/11/26

    £849

    Mon, 02/11/26

    £853

    Tue, 03/11/26

    £857

    Wed, 04/11/26

    £864

    Thu, 05/11/26

    £868

    Fri, 06/11/26

    £874

    Sat, 07/11/26

    £863

    Sun, 08/11/26

    £866

    Mon, 09/11/26

    £877

    Tue, 10/11/26

    £866

    Wed, 11/11/26

    £882

    Thu, 12/11/26

    £839

    Fri, 13/11/26

    £316

    Sat, 14/11/26

    £768

    Sun, 15/11/26

    £874

    Mon, 16/11/26

    £886

    Tue, 17/11/26

    £872

    Wed, 18/11/26

    £872

    Thu, 19/11/26

    £846

    Fri, 20/11/26

    £845

    Sat, 21/11/26

    £874

    Sun, 22/11/26

    £890

    Mon, 23/11/26

    £892

    Tue, 24/11/26

    £853

    Wed, 25/11/26

    £891

    Thu, 26/11/26

    £859

    Fri, 27/11/26

    £866

    Sat, 28/11/26

    £872

    Sun, 29/11/26

    £866

    Mon, 30/11/26

    £903

    Tue, 01/12/26

    £875

    Wed, 02/12/26

    £898

    Thu, 03/12/26

    £934

    Fri, 04/12/26

    £891

    Sat, 05/12/26

    £869

    Sun, 06/12/26

    £903

    Mon, 07/12/26

    £932

    Tue, 08/12/26

    £904

    Wed, 09/12/26

    £924

    Thu, 10/12/26

    £895

    Fri, 11/12/26

    £890

    Sat, 12/12/26

    £904

    Sun, 13/12/26

    £906

    Mon, 14/12/26

    £917

    Tue, 15/12/26

    £877

    Wed, 16/12/26

    £873

    Thu, 17/12/26

    £900

    Fri, 18/12/26

    £963

    Sat, 19/12/26

    £1,931

    Reviews

    9.6
    Excellent
    based on 12,219 ratings from top 
    sites
    sites

    Review summary

    Summarized by AI from 900+ reviews

    This hotel is a luxurious and vibrant retreat, ideal for families, couples, and luxury travelers seeking an immersive escape. Nestled in the heart of a tropical jungle, the property offers a serene ambiance. The spacious pools, including a tranquil Zen Pool and a lively Ambassador pool, provide refreshing focal points for relaxation and activity. Guests consistently praise the exceptional staff and service, with highlights including diverse and gourmet dining options across various specialty restaurants. For an enhanced experience, consider booking a suite for its elegant design and thoughtful touches.

    Rated above average for Playa del Carmen

    Guest reviews

    Excellent84%
    Very good6%
    Good2%
    Fair3%
    Poor5%

    Top amenities

    • WiFi in lobby
    • WiFi in rooms
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    All amenities

    Wellness

    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna

    Property amenities

    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Nightclub

    For children

    1. Childcare
    2. Playground
    3. Kids' club
    4. Organised activities for kids

    Accessibility

    1. Wheelchair accessible

    Room amenities

    2. Bathtub
    3. Shower
    4. Ironing board

    Sports facilities

    1. Volleyball
    2. Pool table
    3. Bike rental
    4. Golf course

    Hotel theme/type

    1. Convention hotel

    Hotel characteristics

    1. Family friendly

    Food and drinks

    1. All inclusive (upon inquiry)

    Location

    Ctra. Cancún-Tulúm Km. 62, 77710, Playa del Carmen, Mexico

    Highlight

    Playa del Carmen coastal setting

    Enjoy a secluded white-sand sanctuary located just 10 kilometers from the vibrant boutiques and dining of downtown Playa del Carmen.

    Distance from Grand Velas Riviera Maya

    1. 4.7 miles from Playa del Carmen (City centre)
    2. 27.1 miles from Cancun International Airport

    Explore nearby attractions

    Property info

    Ctra. Cancún-Tulúm Km. 62, 77710, Playa del Carmen, Mexico

    Frequently Asked Questions about Grand Velas Riviera Maya

    • Is there a pool area at Grand Velas Riviera Maya?

      Yes, Grand Velas Riviera Maya offers 2 pool areas.

    • Are pets allowed at Grand Velas Riviera Maya?

      No, Grand Velas Riviera Maya doesn’t allow pets.

    • Is parking available at Grand Velas Riviera Maya?

      Yes, Grand Velas Riviera Maya provides Parking for guests.

    • What time is check-in and check-out at Grand Velas Riviera Maya?

      Check-in at Grand Velas Riviera Maya is available from: . Check-out time is by .

    • Where is Grand Velas Riviera Maya located?

      Grand Velas Riviera Maya is located in Ctra. Cancún-Tulúm Km. 62, 77710, Playa del Carmen, Mexico.

    The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

    Among Top Rated Hotels in Playa del Carmen

    • Wyndham Garden Playa del Carmen
      See prices from 16 sites
      from£46
    • Hyatt Centric Playa del Carmen
      See prices from 20 sites
      from£85
    • JOIA Paraíso by Iberostar
      Select dates to see exact prices
    • Banyan Tree Mayakoba
      See prices from 21 sites
      from£482
    • El Dorado Maroma
      See prices from 18 sites
      from£339
    • Terrasse Hotel Playa del Carmen
      See prices from 18 sites
      from£23
    • HM Playa del Carmen
      See prices from 22 sites
      from£81
    • Sunset Fishermen Beach Resort
      See prices from 13 sites
      from£111
    • Mayan Palace Riviera Maya
      Select dates to see exact prices

    Other stays in Playa del Carmen

    Popular hotel categories in Playa del Carmen

    Destinations near Grand Velas Riviera Maya

    See all stays in Playa del Carmen