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See prices from 15 sites

from£343

See prices from 15 sites

from£343

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Good to know

Access to Mayakoba complex dining
Enjoy privileged access to over 30 restaurants and bars located throughout the greater Mayakoba gated community.
Hydrotherapy circuit at Alila Spa
Experience the full hydrotherapy circuit at the spa, featuring a dry sauna, steam room, cold plunge, and hydrotherapy showers.
Resort layout requires internal transport
The property is spread across 60 acres of lagoon and beach areas, requiring guests to rely on golf carts or bicycles to travel between zones.
Private plunge pools in suites
Book a suite featuring a private plunge pool to relax in your own secluded outdoor space surrounded by jungle vegetation.
Seasonal seaweed on beach shoreline
Ocean conditions can bring sargassum seaweed to the shoreline, though staff actively maintain the beach area throughout the day.
Stair access for upper floors
Guest rooms are located in two- and three-story buildings that do not feature elevators, requiring the use of stairs for upper-level access.

This summary was created by AI and might not be 100% accurate.

Rooms

Studio, Beachfront
- Sleeps 3
Room, 2 Double Beds (Beach Area)
- 1 2 Double Beds
- Sleeps 4
- 538 sq ft
Room, 2 Double Beds, Beachfront
- 1 2 Double Beds
- Sleeps 4
Studio, Ocean View
- 1 1 King Bed
- Sleeps 3
- 700 sq ft

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Frequently Asked Questions about Playa del Carmen

How many hotels from Hyatt are in Playa del Carmen?
Playa del Carmen has 7 hotels from Hyatt, including this one.
How much do hotels from Hyatt in Playa del Carmen typically cost?
Prices for hotels from Hyatt in Playa del Carmen typically range from £83 to £577 per night, based on forecasted prices.

Price trend

Based on lowest prices on trivago from the last 30 days

£807

£405

£0

Wed, 04/11/26

£464

Thu, 05/11/26

£602

Fri, 06/11/26

£610

Sat, 07/11/26

£589

Sun, 08/11/26

£584

Mon, 09/11/26

£573

Tue, 10/11/26

£541

Wed, 11/11/26

£448

Thu, 12/11/26

£712

Fri, 13/11/26

£768

Sat, 14/11/26

£807

Sun, 15/11/26

£570

Mon, 16/11/26

£573

Tue, 17/11/26

£570

Wed, 18/11/26

£559

Thu, 19/11/26

£594

Fri, 20/11/26

£659

Sat, 21/11/26

£715

Sun, 22/11/26

£703

Mon, 23/11/26

£735

Tue, 24/11/26

£708

Wed, 25/11/26

£735

Thu, 26/11/26

£736

Fri, 27/11/26

£792

Sat, 28/11/26

£769

Sun, 29/11/26

£430

Mon, 30/11/26

£440

Tue, 01/12/26

£439

Wed, 02/12/26

£451

Thu, 03/12/26

£451

Fri, 04/12/26

£430

Sat, 05/12/26

£427

Sun, 06/12/26

£439

Mon, 07/12/26

£475

Tue, 08/12/26

£439

Wed, 09/12/26

£428

Thu, 10/12/26

£439

Fri, 11/12/26

£441

Sat, 12/12/26

£461

Sun, 13/12/26

£451

Mon, 14/12/26

£498

Tue, 15/12/26

£439

Wed, 16/12/26

£472

Thu, 17/12/26

£439

Fri, 18/12/26

£439

Sat, 19/12/26

£512

Reviews

9.2

Excellent

based on 1,503 ratings from top

sites

Review summary

Summarized by AI from 300+ reviews

This hotel is a tranquil, luxurious retreat ideal for families and couples seeking a serene escape amidst nature. Nestled within the exclusive Mayakoba resort complex, it offers a superb location with direct access to a private, clean beach and its crystal-clear, calm waters. The property's standout amenity is the Kimbo Kids Club, providing engaging activities and dedicated counselors for younger guests. Guests consistently praise the incredibly kind and attentive staff, with highlights including the delicious and varied breakfast buffet at Cocina Milagro and the exceptional Latin American fine dining at Casa Amate. For a more secluded experience, guests can opt for rooms on the lagoon side, which offer enhanced privacy and ample space.

Rated above average for Playa del Carmen

Guest reviews

Excellent66%

Very good12%

Good8%

Fair7%

Poor7%

Top amenities

WiFi in lobby
WiFi in rooms
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym

All amenities

Wellness

Beauty salon
Steam room
Massage
Sauna
Hydrotherapy
Body treatments
Body scrub
Body wrap

Property amenities

Business centre
Café
Gym
Hairdresser
Parking
Terrace
Porter service
Pet friendly
Bar
Beach bar
Pool bar
Outdoor pool
Hotel safe
Conference rooms
Non-smoking rooms
Restaurant
24-hour reception
Beach
Sun umbrellas
Deck chairs
Towels at the pool/beach
Laundry service
Spa
WiFi in public areas
Room service
Doctor on site
Car hire
Concierge
Airport shuttle
Free WiFi (public areas)
ATM
Valet parking
Pool
Luggage storage
Daily housekeeping
Housekeeping
WiFi
Breakfast
Safety protocols
Cashless payment
24-hour security
First aid kit

For children

Accessibility

Wheelchair accessible
Accessible parking

Room amenities

Bathtub
Shower
Ironing board
Openable windows
Television
Hairdryer
Air conditioning
Cosmetic mirror
Minibar
Pay-TV
Satellite TV
Desk
Small lounge
Telephone
Room safe
Cable TV
WiFi (room)
Fan
Hypoallergenic bedding
Free WiFi in rooms
Coffee machine
Flatscreen TV
Closet
Fire extinguisher
Garden or backyard
Smoke detector

Sports facilities

Shooting sports
Bike rental
Golf course
Fitness
Surfing
Tennis court
Diving
Yoga
Fishing
Snorkelling
Water sport facilities

Hotel theme/type

Convention hotel

Hotel characteristics

Family friendly

Location

CARRETERA FEDERAL, Carr. Tulum - Cancún Km. 298, 77710, Playa del Carmen, Mexico

Distance from Alila Mayakoba, A Hyatt Hotel

5.3 miles from Playa del Carmen (City centre)
26.5 miles from Cancun International Airport

Explore nearby attractions

Property info

CARRETERA FEDERAL, Carr. Tulum - Cancún Km. 298, 77710, Playa del Carmen, Mexico

Frequently Asked Questions about Alila Mayakoba, A Hyatt Hotel

Is there a pool area at Alila Mayakoba, A Hyatt Hotel?
Yes, Alila Mayakoba, A Hyatt Hotel offers 2 pool areas.
Are pets allowed at Alila Mayakoba, A Hyatt Hotel?
Yes, Alila Mayakoba, A Hyatt Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at Alila Mayakoba, A Hyatt Hotel?
Yes, Alila Mayakoba, A Hyatt Hotel provides Parking, Accessible parking for guests.
What time is check-in and check-out at Alila Mayakoba, A Hyatt Hotel?
Check-in at Alila Mayakoba, A Hyatt Hotel is available from: 15:00. Check-out time is by 12:00.
Where is Alila Mayakoba, A Hyatt Hotel located?
Alila Mayakoba, A Hyatt Hotel is located in CARRETERA FEDERAL, Carr. Tulum - Cancún Km. 298, 77710, Playa del Carmen, Mexico.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.