Radisson Blu Hotel, Jeddah Al Salam

This hotel is highly regarded for its exceptional staff service and spacious rooms, offering a comfortable and welcoming experience for guests. Its signature feature is the consistently praised attentiveness and professionalism of its team, which significantly enhances the overall stay. The hotel is an excellent fit for families seeking ample space, with many rooms described as generously sized, and for business travelers due to its convenient location and well-appointed facilities. Sightseers will also appreciate the easy access to various city attractions. To make the most of your visit, guests recommend being aware of the hotel's strict check-out policy and considering the diverse dining options available both within and near the property.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. The fitness center is available, though some guests noted a disparity in equipment between the male and female gyms. An outdoor pool is present, but some feedback suggested the furniture around it appeared worn and could benefit from an upgrade. For events and meetings, meeting rooms are available and described as spacious and well-equipped. Guests generally find the Wi-Fi reliable and fast. While a coffee machine is available in the lobby, some guests were surprised it was not complimentary. The spa facilities, including a hot tub and steam room, are offered, though occasionally they may be undergoing maintenance. Elevators are noted for their quick service, contributing to smooth movement throughout the property.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as spotless and well-maintained. The spacious rooms are a recurring highlight, often noted for their generous size, with some even resembling suites. Comfortable beds and high-quality linens contribute to a restful sleep experience. The bathrooms are generally clean and well-stocked with toiletries, though some guests reported issues with waterlogging during showers, indicating a drainage problem. While the rooms are largely considered quiet, some guests experienced minor noise disturbances at night, possibly from maintenance activities. In-room amenities like an iron and ironing board are appreciated, and the overall design of the rooms is described as cool and comfortable.

Dining & Food Quality
The hotel's dining options receive mixed but generally positive feedback. The breakfast buffet is frequently praised for its variety and delicious food, with many guests highlighting the fresh egg station and the overall quality of the offerings. Some guests, however, found the breakfast to be somewhat monotonous for longer stays or felt the price was high. The restaurant food is often described as delicious, though a few guests felt it lacked creativity. Room service is available, with items like pizza receiving positive comments. Specific dishes, such as a traditional dessert, were noted for their exceptional taste. Overall, the hotel aims to provide a satisfying culinary experience, with staff in the dining areas often commended for their warm and attentive service.

Location & Accessibility
The hotel boasts a central location that is generally considered convenient, offering easy access to various parts of the city. It is situated near a vibrant street with numerous restaurants and cafes within walking distance, making dining out convenient. Its proximity to the airport is a significant advantage for travelers, with quick and easy commutes. While the location provides good access to malls and other activities, some guests noted that the surrounding area can experience heavy traffic, particularly during peak hours. Parking is available and described as secure, though some visitors attending events at the hotel found the parking capacity insufficient, leading to inconvenience for non-resident guests.

Staff & Service
The staff at this hotel consistently receive overwhelming praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service provided by team members across all departments, from the reception to housekeeping and restaurant staff. The check-in and check-out processes are often described as smooth, quick, and efficient, with staff going above and beyond to ensure a seamless experience. Many reviews commend the staff's willingness to accommodate requests and their genuine desire to make guests feel welcomed and comfortable. This commitment to excellent customer service is a recurring theme, significantly contributing to the positive guest experience and making many guests eager to return.

Additional Information
Guests should be aware of the hotel's strict check-out policy, as late check-outs are generally not permitted, and guests may receive multiple calls to ensure timely departure. While the hotel is considered to offer good value for money by many, some guests found certain aspects, such as the cost of the coffee machine in the lobby or specific meal packages, to be on the higher side. The hotel features two-bedroom suites that are particularly well-suited for larger families, offering a separate living area and a small kitchenette. A few guests reported issues with the air conditioning being unstable or a water heater not functioning. There was also an isolated incident of laundry being damaged during cleaning, and a power outage during a private event in one of the halls.