Milat Cave Hotel

This hotel offers a memorable stay, particularly distinguished by its multiple terraces that provide breathtaking views, especially for watching the hot air balloons at sunrise. Its prime location places guests at the heart of the area, making it an excellent choice for sightseers and couples seeking a romantic getaway. The hotel is also well-suited for families, with some amenities catering to younger guests. Guests consistently praise the hotel's cleanliness, the quality of its breakfast, and the generally helpful nature of its staff. To make the most of your visit, be sure to utilize the stunning rooftop terraces for early morning balloon viewing and consider asking the staff for assistance with booking local activities, though it is advisable to compare prices for tours.

Facilities & Amenities
The hotel features several terraces, which are a significant highlight, offering spectacular views, particularly for observing the hot air balloons. These spaces are often described as cozy and well-suited for relaxation. Guests benefit from reliable Wi-Fi connectivity throughout their stay. Rooms are typically equipped with a kettle for making tea and coffee, adding a touch of convenience. However, it is important to note that the hotel does not have an elevator, which may be a consideration for guests with mobility challenges or heavy luggage, though staff are generally available to assist. Street parking is available nearby, often directly adjacent to the hotel. For families, the hotel provides high chairs and can arrange for a cot upon request.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with daily cleaning services and fresh towels provided. Room sizes receive mixed feedback; some guests describe them as spacious, while others found them to be small or cozy. Bed comfort also varies, with some guests reporting comfortable beds that ensure a restful sleep, while others found them to be hard or prone to being squeaky. Noise levels can be an issue for some, with reports of thin walls leading to noise from neighboring rooms or outside, including street sounds. Bathrooms also receive mixed reviews, with some being described as spacious, but others as very small, occasionally having issues with leaking showers, or lacking proper ventilation or basic amenities like a toilet paper holder. Rooms are typically warm during colder months, though some guests noted issues with the air conditioning for cooling.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as amazing, very good, delicious, and plentiful. It is typically served as an open buffet with a wide variety of options, including traditional local dishes, pastries, fresh vegetables, and cheese. Many guests appreciate that the breakfast items are often home-cooked and freshly prepared, with the option to request omelettes. The breakfast experience is enhanced by being served on the rooftop with scenic views, creating a pleasant and often described as a family environment. A tea and coffee station is also available throughout the day for guest convenience.

Location & Accessibility
The hotel boasts an excellent location, frequently highlighted as strategic and central, placing guests within easy reach of key areas. It is conveniently located within walking distance of the town center, where numerous shops, restaurants, and the local market can be found. Its proximity to "Sunrise Point" is also a significant advantage for those wishing to view the hot air balloons. Street parking is readily available near the hotel, often free of charge. However, guests should be aware that the hotel features many stairs and does not have an elevator, which might pose a challenge for some, despite staff being available to assist with luggage.

Staff & Service
The staff generally receives positive feedback for being helpful, friendly, and accommodating, with many guests highlighting their attentiveness and willingness to assist. The reception staff are often praised for their efficiency, including facilitating early check-in and late check-out. Guests appreciate the staff's assistance with booking various activities, such as hot air balloon rides, local tours, and airport transfers, which helps organize their itineraries. Housekeeping is noted for maintaining clean rooms and providing fresh towels daily. However, some guests have reported instances of staff being perceived as uninterested, moody, or dismissive, particularly at the reception desk.

Additional Information
It is important for prospective guests to understand that despite its name, the hotel is generally not considered a traditional "cave hotel" but rather a new construction or a building covered in local stone. A recurring concern among guests is the lack of adequate soundproofing, which can lead to noise disturbances from adjacent rooms or outside areas. Furthermore, several reviews indicate that tours and activities arranged directly through the hotel, particularly hot air balloon rides, can be significantly more expensive than booking them independently from outside vendors. Guests should also be aware that some rooms may not have a balcony for smoking, requiring use of the common terraces.