LHP Hotel Montecatini Palace & SPA

The hotel is highly regarded for its exceptional wellness facilities, including a comprehensive spa and a stunning rooftop pool, which offer a true oasis of relaxation. Guests consistently highlight the hotel's impeccable cleanliness, the comfort of its accommodations, and the outstanding service provided by its attentive staff. It is an ideal destination for couples seeking a tranquil and rejuvenating escape, wellness seekers focused on self-care, and sightseers eager to explore the local area due to its convenient location. To ensure a comfortable stay, guests are advised to inquire about the centrally controlled air conditioning for optimal room temperature and to ask at reception for the convenient parking permit if arriving by car, which allows for easy street parking.

Facilities & Amenities
The hotel boasts an impressive wellness center that is a major draw for guests, featuring a well-organized spa area with a Turkish sauna, Finnish sauna, and invigorating emotional showers. A highlight is the thermal pool equipped with hydromassage jets, complemented by a serene relaxation area offering a selection of teas. For those seeking to maintain their fitness routine, a functional gym or fitness center is available, though some note it is compact. The rooftop pool provides breathtaking views and a pleasant space for relaxation, often accompanied by pool bar service. The hotel also offers reliable Wi-Fi access and maintains elegant gardens and common areas, with some guests noting its suitability for hosting event spaces.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, noting that rooms are meticulously tidied daily. Most guests found their rooms to be spacious and elegant, equipped with modern amenities, though some felt the overall condition was more akin to a four-star property. While many praised the comfortable beds and pillows, a few guests reported them as being too firm or flat. Some rooms feature a balcony and large bathrooms, with certain suites offering a whirlpool bath. However, feedback on air conditioning was mixed, as it is centrally controlled, leading to occasional discomfort with room temperatures. Some guests also noted minor noise levels from cleaning staff or neighboring rooms, despite the presence of soundproofing and electronic shutters.

Dining & Food Quality
The breakfast at the hotel receives overwhelmingly positive reviews, consistently described as excellent, rich, and varied. Guests appreciate the wide selection of delicious options, including fresh juice and made-to-order omelets, highlighting the high quality of the food. The hotel’s restaurant, particularly the rooftop dining experience, is highly praised for its exquisite dishes, use of high quality ingredients, and professional service, often accompanied by stunning views. While the bar is noted for its well-prepared cocktails, some guests found the overall dining experience, including room service, to be on the more expensive side, though the quality was generally considered worth it.

Location & Accessibility
The hotel benefits from a highly convenient and central location, placing guests within a short walking distance of the town center, a tranquil park, and the train station. Its proximity to the funicular provides easy access to Montecatini Alto, and the area's famous thermal springs are also nearby. For guests arriving by car, street parking is available, and the hotel offers a convenient parking permit for a nominal daily fee, making it a practical option despite the absence of a private garage. While the immediate surroundings are generally peaceful, some guests noted the presence of nearby closed or unkempt buildings, which could affect the ambiance during evening strolls.

Staff & Service
The hotel's staff consistently receives high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight the professional and courteous demeanor of the entire team, from reception to restaurant and housekeeping staff, often describing them as going above and beyond. The quick check-in process and the staff's willingness to accommodate requests, such as room upgrades or prompt resolution of minor issues like minibar temperature or air conditioning adjustments, contribute significantly to a positive guest experience. Housekeeping is particularly commended for its efficiency and thoroughness, ensuring rooms are well-maintained throughout the stay.

Additional Information
Many guests engaged in discussions regarding the hotel's hotel classification, with some reviews suggesting that while elegant and well-maintained, it felt more aligned with a high-end four-star property rather than a five-star. The hotel is also a popular choice for event hosting, with numerous guests commending its suitability and excellent service for private parties and gatherings. Guests should be aware of the minibar policy regarding complimentary items, as some experienced confusion over charges for bottled water. The hotel's overall aesthetic is described as modern and elegant, with some areas featuring Versace-inspired decor.