Hotel Royal Terme

This hotel is highly regarded for its thermal pools, offering a unique and relaxing experience with various temperatures and beneficial waters. Its central location makes it an excellent choice for sightseers and explorers who wish to be close to the port and main attractions. The hotel is also well-suited for couples seeking a tranquil escape and families looking for a comfortable base to explore the island. Guests consistently highlight the friendly and attentive staff, along with the overall cleanliness of the property. For those interested in wellness, the hotel specializes in thermal treatments. To enhance your stay, consider bringing a swimming cap for the pools and be aware that Wi-Fi connectivity can be inconsistent throughout the property.

Facilities & Amenities
The hotel boasts an impressive array of thermal pools, including both indoor and outdoor options with varying temperatures, some featuring beneficial dark thermal water. Guests particularly enjoy the hydromassage features, though some note that certain jets can be small or occasionally non-functional. The recently renovated lobby and outdoor pool areas are praised for their modern and inviting ambiance. A spa and wellness center are available, often with complimentary afternoon access, offering facilities like a sauna, steam room, and jacuzzi. However, some guests find the spa area to be dated, small, and occasionally lacking in cleanliness or supervision. While Wi-Fi is offered, many reviews indicate it is unreliable or non-existent in rooms and common areas.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is somewhat mixed. Many guests commend the daily cleaning service and find their rooms to be spotless and well-maintained. However, some reviews report issues such as superficial cleaning, dust, cobwebs, or stained linens, particularly in rooms located in external buildings or on lower floors. The room decor is frequently described as "dated" or "70s style," though some rooms have been renovated. A common complaint revolves around the beds and pillows, which many guests find to be uncomfortably hard or rigid, impacting sleep quality. Some bathrooms are noted as small, lacking windows or proper ventilation, and occasionally emitting unpleasant odors from drains.

Dining & Food Quality
The hotel's dining experience receives varied feedback. Most guests praise the breakfast for its variety and abundance, featuring numerous pastries and cakes, along with good coffee. However, some express a desire for more diverse options, such as a traditional English breakfast or a wider selection of fresh fruits and juices. Dinner and lunch offerings are generally described as good to excellent, with ample portions and a choice of dishes, often including fresh fish. Conversely, some guests find the food to be repetitive, industrial, or served cold, particularly items from the buffet. The restaurant atmosphere can sometimes be chaotic or noisy, though the dining staff are consistently lauded for their attentiveness and professionalism.

Location & Accessibility
The hotel's central location is a significant advantage, highly praised by guests for its convenience. It is situated within easy walking distance, typically 5-10 minutes, from the port and the vibrant town center, including the main shopping street. Public transportation, with bus stops nearby, provides easy access to other parts of the island. The hotel also offers access to a private beach, located approximately 600-900 meters away, which is equipped with umbrellas and loungers. While parking is available on-site, some guests note it can be challenging to navigate. The surrounding area is generally considered quiet and safe, contributing to a relaxing stay.

Staff & Service
The staff at this hotel consistently receive overwhelmingly positive reviews, being described as exceptionally friendly, kind, helpful, and professional. Guests frequently highlight the attentive service provided by the reception team, who are praised for their efficiency and willingness to assist with any request. The restaurant staff are particularly commended for their warmth, patience, and ability to create a welcoming dining atmosphere. Housekeeping staff are generally noted for their diligence in maintaining cleanliness. The overall impression is that the staff go above and beyond to ensure guests feel comfortable and well-cared for, contributing significantly to a positive experience.

Additional Information
Guests should be aware that the hotel is pet-friendly, accommodating small animals, though finding suitable outdoor areas for pets can be a minor challenge. A recurring issue mentioned by several guests is the functionality of the elevators, which are often reported as broken, very slow, or small, leading guests to use the stairs frequently. While the hotel offers Wi-Fi, its connectivity is a consistent point of frustration, with many guests experiencing poor or non-existent signals in their rooms and common areas. It is advisable to bring your own swimming cap, as they are required for pool use and can be purchased at the reception.