Hotel Riu Turquoise

A recently renovated resort boasts modern facilities and a prime beachfront location, particularly appealing to water sports enthusiasts due to its optimal wind conditions. Guests consistently highlight the friendly and attentive staff, the diverse food offerings, and the overall cleanliness of the property. This destination is ideal for kitesurfers and windsurfers seeking an active holiday, while also catering to couples desiring a tranquil escape and families looking for dedicated amenities within the resort's family-friendly section. To enhance your stay, it is recommended to bring water shoes for comfortable beach access due to natural elements and to book specialty restaurants well in advance through the hotel app.

Facilities & Amenities
The resort offers a wide array of facilities designed for relaxation and activity. Guests can enjoy multiple pools, including a swim-up bar for convenient refreshments and a dedicated kids' pool for younger guests. The fitness center is well-equipped for those wishing to maintain their routine. Free Wi-Fi is available throughout the property, though some guests noted occasional instability in rooms. The minibar in rooms is generally well-stocked, and cabanas are available by the pool and beach for added comfort. For active guests, water sports facilities such as kayaking and windsurfing are readily accessible. A sports bar provides a casual setting, and various entertainment areas host evening shows and activities.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and well-maintained, reflecting the hotel's recent renovation. The cleanliness of the accommodations is frequently praised, contributing to a pleasant stay. Many guests report comfortable beds and modern furnishings, ensuring a restful experience. However, some reviews mention issues with air conditioning, noting it can be noisy or not cool enough, and a few guests experienced a persistent dusty smell in their rooms. While most find the bathroom facilities adequate, some have noted minor issues with taps or drainage. Noise levels from corridors or evening entertainment can occasionally be a concern for some rooms.

Dining & Food Quality
The buffet restaurant receives positive feedback for its food variety and quality, offering a wide selection of dishes for breakfast, lunch, and dinner. Many guests appreciate the fresh options and diverse cuisine, including a notable ramen station and good pasta. However, some find the buffet food can be repetitive over longer stays or not consistently hot. The specialty restaurants are generally well-regarded for their food, though booking them can be challenging due to limited availability and an often-criticized hotel app reservation system. The cocktails at the various bars are often praised for their quality and variety, and the 24-hour bar is a convenient feature.

Location & Accessibility
The resort boasts a stunning beachfront location with picturesque Le Morne mountain views, making it a popular choice for its scenic beauty. It is particularly well-suited for kitesurfing and windsurfing due to the consistent windy conditions, which also provide a refreshing breeze. While the immediate beach area is beautiful, guests are advised to wear water shoes when entering the ocean due to the presence of corals and stones. The resort's somewhat isolated setting means that exploring outside requires transportation, with taxis being the primary option as public transport is not a prominent theme in reviews. Parking is available for guests with vehicles.

Staff & Service
The friendly staff consistently receives high praise, with many guests highlighting their helpful and attentive service. From arrival to departure, the team is often described as going "above and beyond" to ensure a positive guest experience. The check-in process is generally efficient, though some guests reported delays during peak times. Housekeeping is noted for its thoroughness and daily service, including minibar replenishment. Guests appreciate the staff's willingness to assist with various requests, contributing to a welcoming and comfortable atmosphere throughout their stay. The overall customer service is a significant highlight for many visitors.

Additional Information
Guests frequently commend the Elite Club benefits, which offer an enhanced experience including access to a separate, quieter pool, an exclusive beach bar with upgraded drinks and food, and dedicated breakfast areas. The all-inclusive package is highly valued for its comprehensive offerings, including 24-hour service and well-stocked minibars, though some guests noted inconsistencies in minibar restocking frequency. The hotel app is a key tool for guests, allowing for service requests and providing information, despite some challenges reported with restaurant bookings. While the resort is generally peaceful, some guests mentioned occasional noise from corridors or other guests, particularly in areas not designated as adults-only.