Hotel & Restaurant De Fortuna

The hotel offers an idyllic and charming escape, distinguished by its picturesque canal-side setting in the heart of historic Edam. Guests are consistently captivated by the hotel's authentic ambiance, which is spread across several beautifully restored old townhouses, creating a unique and tranquil atmosphere. This peaceful environment makes it an ideal destination for couples seeking a romantic getaway, families looking for a comfortable base to explore, and sightseers eager to immerse themselves in Dutch culture while enjoying easy access to nearby attractions and cities like Amsterdam. The hotel's highly-regarded restaurant and its inviting outdoor terrace are frequently highlighted as central to the guest experience. To make the most of your stay, it is advisable to book dinner reservations in advance due to the restaurant's popularity, and be aware that while parking is free, finding a spot can sometimes be challenging, especially on weekends.

Facilities & Amenities
Guests frequently commend the hotel's well-maintained facilities, which contribute significantly to a comfortable stay. The public areas are noted for their beautiful and quirky decorations, adding to the hotel's unique charm. A standout feature is the lush, green garden with its stunning rose garden, providing a serene backdrop for relaxation. The outdoor eating and drinking space is particularly popular, offering a delightful setting right by the canal. Rooms are generally equipped with convenient amenities such as an electric kettle for coffee and tea, and a refrigerator for personal use. Guests also appreciate the provision of a wardrobe and ample toiletries. While the hotel does not feature a swimming pool or fitness center, the tranquil garden and charming communal spaces offer ample opportunities for relaxation and enjoyment.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness and the overall comfort of its accommodations. Many guests describe their rooms as very comfortable and well-maintained, ensuring a restful stay. The beds are frequently noted for being comfortable, though some guests found the double beds a bit small or the mattresses too soft. Rooms often feature a good shower with plenty of hot water, contributing to a pleasant experience. While some rooms are described as spacious, particularly those in the annexes which resemble small private houses, others are noted as being on the smaller side. Most guests find the rooms to be quiet, providing a peaceful environment, although a few reviews mention thin walls leading to some noise from neighboring rooms or the restaurant area. Some unique room configurations, such as a sink located outside the bathroom, are occasionally mentioned.

Dining & Food Quality
The hotel's restaurant and its culinary offerings are a significant highlight for many guests. The breakfast consistently receives positive feedback, described as delicious, excellent, and plentiful, with a good selection of cold foods, quality products, and fresh coffee. Many guests enjoy the dinner experience, praising the beautifully cooked and delicious food, with specific mentions of the quality of dishes like lamb (though some found it tough). The restaurant atmosphere is often described as cozy and inviting, especially the terrace by the water. While the overall food quality is highly rated, some guests experienced slow or haphazard service during busy periods, and a few found certain dishes or the overall dining experience to be disappointing in terms of value or wait times. The bar also offers a good selection of drinks, including local beers.

Location & Accessibility
The hotel's central location in the picturesque town of Edam is a major draw, placing guests right on the canal side and within easy walking distance of local attractions. Its position is described as ideal for exploring the village, including the cheese museum and various shops. The hotel also serves as an excellent base for visiting other nearby towns like Volendam and Marken, and offers convenient public transportation access to Amsterdam, with a bus stop just a short walk away. While the hotel does not have private parking, free parking is available nearby on the street or in public lots. However, guests should be aware that finding a spot can sometimes be challenging, especially during peak times, and some street parking may require moving the car every four hours during the day.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness, helpfulness, and attentive service. Many guests highlight the warm welcome and the staff's willingness to go above and beyond to ensure a pleasant stay, from assisting with luggage to providing local recommendations. The check-in process is often described as smooth and efficient. Guests appreciate the personalized touches, such as the owner greeting them personally. However, feedback regarding service in the restaurant can be mixed; while many commend the professional and efficient service, some guests reported instances of slow service, being ignored, or feeling that their concerns were not adequately addressed, particularly during busy periods or regarding specific requests like table clearing or food orders.

Additional Information
The hotel's unique structure, spread across several historic townhouses or annexes within a charming garden, contributes significantly to its authentic and cozy atmosphere. Guests should be aware that some rooms are accessed via steep stairs, as there is no elevator, which might be a consideration for those with mobility issues. The hotel maintains a pet-friendly policy, making it a suitable choice for guests traveling with their animals. For those exploring the area by bicycle, the hotel offers convenient bike storage and even e-bike charging facilities. The tranquil setting, with ducks in the canal and a local rooster, adds to the idyllic charm, providing a truly immersive Dutch experience that many guests find memorable and relaxing.