Puntaquattroventi

This hotel is highly regarded for its stunning sea views across the Bay of Naples, including Capri, and its impressive array of multiple swimming pools, offering a resort-like feel. Guests consistently highlight the friendly and professional staff as a major asset, contributing significantly to a positive stay. The hotel is an excellent fit for couples seeking a romantic getaway with breathtaking sunsets, families who appreciate the spacious rooms and diverse pool options, and sightseers looking for a convenient base to explore historical sites like Pompeii and Herculaneum. To make the most of your visit, consider requesting a room on a higher floor for unparalleled vistas, and be prepared for potential Wi-Fi limitations by having alternative connectivity options.

Facilities & Amenities
The hotel boasts an impressive range of facilities, with guests particularly praising the large outdoor saltwater pools that offer magnificent sea views. An indoor pool is also available, though some guests note the requirement for swim caps and occasional booking. For those keen on fitness, there is a well-equipped gym with various machines. Most rooms feature a balcony or terrace, providing private outdoor space, often with direct sea views. Free private parking is available and generally secure, though it can become crowded at peak times. While the hotel offers direct sea access, guests report the rocky and slippery beach is not ideal for swimming. A recurring point of feedback is the consistently poor or non-existent Wi-Fi connectivity throughout the property.

Cleanliness & Room Comfort
Guests generally find the hotel and its rooms to be very clean and well-maintained. The spacious rooms are appreciated, often featuring air conditioning and balconies that provide excellent sea views. However, many reviews indicate that the room furnishings and overall decor are outdated or "retro," suggesting a need for renovation. Feedback on bed comfort is mixed, with some finding them comfortable while others describe them as too firm or as two single beds pushed together. Some guests have noted minor issues such as a lack of hooks for wet towels or limited in-room amenities like a coffee maker. Noise levels can vary, with occasional reports of sound from adjacent rooms or early morning kitchen activity.

Dining & Food Quality
The breakfast receives widespread positive feedback for its quality and variety, offering a plentiful selection of both sweet and savory options, including fresh pastries, fruits, eggs, and bacon. Guests particularly enjoy the availability of freshly prepared espresso and cappuccino. While the breakfast is generally good, some guests mention it can become somewhat repetitive during longer stays, and options may be limited if arriving late. The hotel's restaurant is highly praised for its excellent food quality, particularly its seafood dishes, and its beautiful setting with sunset views over the bay. Most guests commend the attentive service in the restaurant, though a few isolated comments mention slow service or specific dishes not meeting expectations. A pool bar offers snacks and drinks during the day, but selection can be limited.

Location & Accessibility
The hotel's location is a significant draw for its panoramic sea views and its strategic position as a base for exploring the region. It offers convenient access to major historical sites, with Herculaneum being within walking distance for some, and Pompeii and Mount Vesuvius easily reachable. While the immediate surroundings are described by some as run-down or lacking amenities, the hotel itself provides a quiet and peaceful retreat. Accessibility to public transportation is a common point of discussion; the nearest train stations are a 15-20 minute walk away, which some guests find inconvenient, especially with luggage or at night. Many guests recommend having a car for greater flexibility in exploring the area, as taxi services can be expensive and ride-sharing options are limited. Free private parking is available on-site.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the reception team for their exceptional service, including assisting with tour bookings, arranging taxis, providing local information, and efficiently resolving any issues. The housekeeping staff is commended for maintaining very clean rooms and providing fresh towels daily. While the restaurant staff is generally described as attentive and professional, there are occasional mixed reviews regarding service speed or specific interactions. The check-in and check-out processes are typically smooth and efficient. Overall, the hotel's commitment to providing excellent service is a recurring theme, with many guests feeling welcomed and well-cared for throughout their stay.

Additional Information
Guests should be aware of certain pool policies, including the requirement to wear swim caps in the pools, which some find unusual or inconvenient. The pools are also open to the public, which can lead to increased crowding and noise, particularly on weekends. Furthermore, while sunbeds are available, there may be an additional charge for their use, even for hotel guests, which has surprised some visitors. The hotel's Wi-Fi connectivity is a consistent point of concern, often described as very poor or non-existent, making it difficult to stay connected. While the hotel offers a beautiful setting, some guests note a lack of dedicated evening entertainment or comfortable lounge areas for after-dinner relaxation.