Hotel Pinija

This hotel offers a memorable stay, distinguished by its stunning location nestled in a pine forest with direct sea access and breathtaking sunset views. It is an ideal destination for families with children, thanks to its extensive activities and dedicated kids' programs, and equally appealing to couples seeking a relaxing getaway, especially during the quieter off-season. Guests consistently highlight the hotel's excellent food, friendly staff, and overall cleanliness. For those planning a visit, requesting a room with a sea view is highly recommended to fully appreciate the beautiful surroundings, and bringing water shoes is advisable for comfortable exploration of the rocky beach.

Facilities & Amenities
The hotel provides a wide array of facilities designed to enhance the guest experience. Many guests praise the modern gym and the comprehensive wellness spa, which features a sauna, steam room, and a hot tub, with some areas offering a pleasant sea view. There are both indoor and outdoor pools, with the indoor pool being notably warm and offering family and adult-only sections. Sports enthusiasts can enjoy tennis courts and bike rentals, while mini golf and a children's club provide entertainment for younger guests. The hotel also offers free Wi-Fi, a convenient on-site store, and in-room amenities like a fridge. However, some guests note that the outdoor pool can become crowded during peak times, and certain activities like mini golf incur additional charges. A common point of feedback is the extra cost for sunloungers on the beach and the absence of kettles or tea/coffee making facilities in the rooms.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many describing the rooms as spotless and well-maintained. The beds are frequently praised for their comfort, ensuring a restful night's sleep, and the bathrooms are often noted for their spaciousness. Many rooms offer appealing sea views, enhancing the overall ambiance. While most guests find the air conditioning effective, some have reported issues with its functionality or noise levels. Conversely, a notable number of guests expressed disappointment with the cleanliness of their rooms, citing issues such as dirty floors, paint residue, mold in bathrooms, or even a persistent sewage smell. Some also found their rooms to be small and dark, lacking sufficient natural light. Minor inconveniences like non-functioning bathroom doors or the presence of ants were also mentioned by a few.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim, with guests consistently praising the excellent food quality and vast variety available. Both breakfast and dinner buffets are highlighted for their extensive selections, including fresh options, local delicacies, and international favorites. Many appreciate the presence of an omelette station and the availability of fresh fish dishes. The dining staff are frequently commended for their attentiveness and professionalism. However, some guests felt that the food quality did not always align with a four-star standard, and a few reported that dishes were not consistently served hot enough. A recurring point of contention is the cost of drinks, with many guests expressing dissatisfaction that even basic water is not included with dinner. Some also noted that staff could be overly eager to clear plates, even if guests were not finished.

Location & Accessibility
The hotel's location is a significant draw, described as beautifully situated directly on the beach and surrounded by a tranquil pine forest. This picturesque setting offers a quiet and serene environment, ideal for relaxation. Guests appreciate the easy walkability to the nearby village of Petrcane, which offers additional dining and entertainment options. The hotel also serves as a convenient base for exploring the wider region, with good bus service available to the city of Zadar and easy access to other notable towns like Nin. Ample parking is available, often shaded by trees. While the direct beach access is a major advantage, guests are advised that the beach is rocky or tiled, necessitating the use of water shoes for comfort. Some reviews also mentioned ongoing earthworks in the vicinity, which could occasionally impact accessibility for those with strollers.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the welcoming nature of the reception team and the efficiency of the check-in process. The housekeeping staff are commended for their thoroughness and daily provision of fresh towels. Many reviews specifically mention the excellent work of the animation team, who are noted for their engaging activities and positive interactions with both children and adults. Staff are generally seen as proactive in addressing guest requests and resolving minor issues promptly. However, a few guests reported isolated incidents of unhelpful or less competent staff, particularly regarding communication or specific requests like AC repairs or information about hotel offerings. Some also noted instances where staff seemed uninterested in guest comfort or had difficulty with certain requests.

Additional Information
Guests should be aware of certain policies and unique features that enhance or impact their stay. The hotel offers a variety of children's programs, including activities with the Pini mascot, arts and crafts, and mini discos, making it very family-friendly. Live music and other entertainment are frequently provided in the evenings, contributing to a lively atmosphere. While the spa facilities are highly rated, guests often need to pre-book their sessions, and some noted that access might be limited or incur additional charges. A common point of feedback revolves around the hotel's check-in time of 3 PM and a relatively early check-out time of 10 AM, which some guests found inconvenient. The policy of charging for sunloungers on the beach is also a frequent topic of discussion among visitors.