Name: Phoenix Chalets
Address: 4690-2 Hokujo, Hakuba, Kitaazumi District, Hakuba, 399-9301, Japan
Price range: From 242 per night
Rating: 9.4

How payments to us affect ranking

See prices from 10 sites

from£242

See prices from 10 sites

from£242

1 / 97

Good to know

Direct communication via WhatsApp service
Coordinate dinner reservations, ski transport, and local inquiries directly with the staff through a dedicated WhatsApp line.
Traditional onsen and steam saunas
Unwind after a day on the slopes by accessing the on-site hot tub, steam saunas, and traditional Japanese baths.
Dated room and bathroom facilities
Some guest rooms and bathroom facilities feature outdated decor and fixtures.
On-site dining at Mimi's Restaurant
Dine at the in-house Mimi's Restaurant, which serves meals prepared with local produce and offers an extensive wine and sake list.
Proximity to ski rental shops
Access ski rental equipment at nearby shops located within a short walking distance of the property.
Potential for billing discrepancies
Guests have reported occasional inaccuracies in final billing statements and room deposits.

This summary was created by AI and might not be 100% accurate.

Rooms

Luxury Chalet, 3 Bedrooms (Phoenix)
- 1 1 Double Bed and 4 Twin Beds
- Sleeps 6
Luxury Chalet, 2 Bedrooms (Phoenix)
- 1 1 Double Bed and 2 Twin Beds
- Sleeps 4
Luxury Room (Phoenix One)
- 1 2 King Beds and 4 Twin Beds
- Sleeps 8
Family Chalet
- 1 1 Large Twin Bed, 2 Twin Beds and 2 Twin Bunk Beds
- Sleeps 8

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See prices from 10 sites

from£242

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Price trend

Based on lowest prices on trivago from the last 30 days

£355

£180

£0

Thu, 15/10/26

N/A

Fri, 16/10/26

N/A

Sat, 17/10/26

£307

Sun, 18/10/26

N/A

Mon, 19/10/26

£269

Tue, 20/10/26

N/A

Wed, 21/10/26

N/A

Thu, 22/10/26

N/A

Fri, 23/10/26

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Sat, 24/10/26

£355

Sun, 25/10/26

N/A

Mon, 26/10/26

N/A

Tue, 27/10/26

N/A

Wed, 28/10/26

£279

Thu, 29/10/26

N/A

Fri, 30/10/26

N/A

Sat, 31/10/26

£344

Sun, 01/11/26

£293

Mon, 02/11/26

£263

Tue, 03/11/26

£248

Wed, 04/11/26

N/A

Thu, 05/11/26

N/A

Fri, 06/11/26

£260

Sat, 07/11/26

N/A

Sun, 08/11/26

£303

Mon, 09/11/26

£255

Tue, 10/11/26

N/A

Wed, 11/11/26

N/A

Thu, 12/11/26

N/A

Fri, 13/11/26

N/A

Sat, 14/11/26

£260

Sun, 15/11/26

£254

Mon, 16/11/26

N/A

Tue, 17/11/26

N/A

Wed, 18/11/26

£267

Thu, 19/11/26

N/A

Fri, 20/11/26

£291

Sat, 21/11/26

£249

Sun, 22/11/26

N/A

Mon, 23/11/26

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Tue, 24/11/26

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Wed, 25/11/26

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Thu, 26/11/26

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Fri, 27/11/26

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Sat, 28/11/26

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Sun, 29/11/26

£272

Mon, 30/11/26

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Tue, 01/12/26

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Wed, 02/12/26

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Thu, 03/12/26

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Fri, 04/12/26

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Sat, 05/12/26

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Sun, 06/12/26

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Mon, 07/12/26

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Tue, 08/12/26

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Wed, 09/12/26

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Thu, 10/12/26

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Fri, 11/12/26

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Sat, 12/12/26

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Sun, 13/12/26

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Mon, 14/12/26

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Tue, 15/12/26

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Reviews

9.4

Excellent

based on 267 ratings from top

sites

Cleanliness
9.0
Excellent
Location
8.9
Excellent
Service
8.9
Excellent
Comfort
8.6
Excellent
Amenities
8.3
Very good
Value for money
8.2
Very good

Top amenities

WiFi in lobby
WiFi in rooms
Parking
Pets
A/C
Restaurant
Hotel bar

All amenities

Property amenities

Café
Express check-in/check-out
Parking
Pet friendly
Bar
Conference rooms
Non-smoking rooms
PC with internet
Restaurant
Laundry service
WiFi in public areas
Washing machine
Doctor on site
Car hire
Concierge
Free WiFi (public areas)
Luggage storage
WiFi
Breakfast
Deep cleaning
Hand sanitizer provided
Temperature screening
Masks provided
Safe distancing
Response protocol
Online check-in/check-out
Safety protocols
Cashless payment
First aid kit
Vending machine

For children

Wellness

Massage
Sauna
Hot tub

Room amenities

Television
Central heating
Air conditioning
Satellite TV
Room safe
Cable TV
WiFi (room)
Kitchen
Microwave
Free WiFi in rooms
Netflix
Living room or seating area
Fire extinguisher
Garden or backyard
Smoke detector

Sports facilities

Bike rental
Skiing
Hiking trail

Hotel characteristics

Family friendly

Location

399-9301, Japan, Hakuba, 4690-2 Hokujo, Hakuba, Kitaazumi District

Distance from Phoenix Chalets

Hakuba Ski Jumping Stadium:0.8 miles

Hakuba:1.3 miles

Hakuba:1.5 miles

Omachi City Cultural Center:13 miles

Tokyo International Airport:134.9 miles

Explore nearby attractions

Property info

399-9301, Japan, Hakuba, 4690-2 Hokujo, Hakuba, Kitaazumi District

Frequently Asked Questions about Phoenix Chalets

Is there a pool area at Phoenix Chalets?
No, Phoenix Chalets doesn’t offer pool areas.
Are pets allowed at Phoenix Chalets?
Yes, Phoenix Chalets has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at Phoenix Chalets?
Yes, Phoenix Chalets provides Parking for guests.
What time is check-in and check-out at Phoenix Chalets?
Check-in at Phoenix Chalets is available from: 16:00. Check-out time is by 10:00.
Where is Phoenix Chalets located?
Phoenix Chalets is located in 4690-2 Hokujo, Hakuba, Kitaazumi District, 399-9301, Hakuba, Japan.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.