NH Leipzig Messe

The hotel is a prominent choice for visitors to the exhibition grounds, serving as a convenient conference hotel with a strong focus on business travelers and event attendees. Its signature feature is its direct proximity to the Messe, making it an ideal base for those attending trade fairs and conferences. Guests frequently highlight the friendly staff and the extensive breakfast buffet as key positives. While the hotel is generally well-regarded for its spacious rooms and overall cleanliness, some aspects of the decor are noted as aging. It is also suitable for short-trip visitors and families due to its room sizes. To enhance your stay, consider utilizing the hotel's environmental initiative for a complimentary drink, and be aware that public transport connections, while available, require a short walk.

Facilities & Amenities
Guests find the hotel's facilities generally comprehensive, though some aspects show their age. A fitness center is available, and while a sauna is present, some guests reported it being out of order or small. Wi-Fi is typically strong and reliable, ensuring guests can stay connected. Rooms are equipped with a kettle for hot beverages and a fridge, which are appreciated conveniences. For quick needs, ice machines and vending machines are on-site, and a small market area in the lobby offers snacks and drinks, though some find these items to be expensive. The hotel also provides conference rooms, which are functional but some guests noted them as basic or lacking modern technical equipment.

Cleanliness & Room Comfort
The room size is consistently praised, offering ample space for guests, including those with extra beds. Most guests find the beds comfortable, often noting the firm mattresses as a positive, though some found them too hard or the pillows too small. Noise levels are generally low, contributing to a restful stay, despite the hotel's proximity to a highway; however, some guests reported noise from neighboring rooms or early morning delivery trucks. Feedback on cleanliness is mixed; while many describe rooms as clean, others reported issues such as stained carpets, dust, unclean kettles, or dirty bathrooms upon arrival. The bathrooms are frequently mentioned as outdated, featuring bathtubs with shower curtains, which many find unhygienic or inconvenient. Heating and air conditioning can be loud or only function with the key card inserted, potentially leading to cold rooms. Sockets are sometimes insufficient or poorly placed.

Dining & Food Quality
The breakfast buffet is a significant highlight, consistently receiving high praise for its rich variety, freshness, and quality. Guests appreciate the extensive selection of items, including a wide range of vegetarian options, warm dishes, and various breads. While the coffee is generally acceptable, some guests found the cups too small. Feedback on the restaurant for other meals is mixed; some found the food delicious and well-prepared, while others reported overcooked dishes, low quality, or a reliance on pre-made items. The bar service is a recurring point of concern, with many guests experiencing long waiting times due to understaffing and finding the drink prices to be high.

Location & Accessibility
The hotel's location is highly advantageous for Messe visitors, being within easy walking distance of the exhibition grounds. It also offers convenient access to the highway, making it suitable for travelers by car. While situated somewhat outside the city center, public transport links are accessible within a 10-15 minute walk, providing connections to the main train station and other parts of the city. A shopping center and supermarket are conveniently located nearby. Parking is available, including an underground garage which is often paid, and some free street parking options, though these can be limited during busy periods. Some guests noted occasional noise from the highway or airport due to the hotel's position.

Staff & Service
The staff consistently receives high commendation for their friendliness, helpfulness, and professionalism across all departments, including reception, restaurant, and housekeeping. Guests frequently highlight their attentiveness and willingness to assist with requests, contributing to a positive overall experience. The check-in process, however, can be slow during peak times, leading to long queues and frustration for some arrivals. While many praise the housekeeping, some guests reported inconsistencies, such as unrefilled amenities or insufficient cleaning. The bar service is occasionally criticized for being understaffed or unresponsive, leading to extended waiting times for drinks. Overall, the staff's dedication to service is a strong positive.

Additional Information
The hotel offers an environmental initiative that allows guests to receive a free drink voucher by declining daily room cleaning, a policy that is well-received. The hotel is frequently described as aging or dated in its decor and some facilities, with guests suggesting that renovations are needed, though there are mentions of future updates. A pet-friendly policy is in place, but the associated nightly fee is considered high by some. Some guests reported an unpleasant smell in the lobby area at times. The hotel also provides conference facilities, which are functional for business meetings.