Neptuno Suites - Adults Only

This accommodation is highly regarded for its prime seafront location, offering stunning sea views and a tranquil atmosphere that appeals to guests seeking a peaceful escape. Its proximity to various beaches, shops, and restaurants makes it an ideal choice for sightseers and couples looking to explore the area on foot. The consistently praised friendly staff and the generally clean and spacious apartments contribute significantly to a positive guest experience. While some areas show signs of age, the overall impression is one of comfort and convenience. To maximize enjoyment, guests are advised to specifically request a room with a direct sea view and to be aware that some rooms may have older decor.

Facilities & Amenities
The pool area is a notable feature, consistently described as clean, quiet, and offering ample sunbeds, including some comfortable padded double loungers. Guests appreciate the peaceful, adults-only environment around the pool, which contributes to a relaxing stay. The kitchenette in each apartment is well-equipped with essential appliances like a microwave, kettle, toaster, and fridge-freezer, facilitating self-catering. Most guests find the Wi-Fi reliable throughout the complex. However, a recurring point is the absence or limited nature of an on-site bar or restaurant beyond breakfast, with some noting it only offers beer and water. Guests should also be aware that there is no lift to higher floors, which might be a consideration for those with mobility concerns. A safe is available in rooms, though it typically incurs an additional charge.

Cleanliness & Room Comfort
The cleanliness of the apartments and common areas is frequently commended, with housekeeping staff ensuring rooms are regularly tidied. Most guests find the beds comfortable, contributing to a restful sleep. However, a significant number of reviews indicate that the decor in many rooms is dated and in need of refurbishment, with mentions of flaking paint, worn furniture, and older bathrooms. A common complaint revolves around poor water pressure in the showers, and some guests have experienced issues with hot water or unpleasant sewer smells in corridors and certain rooms. While generally quiet, some rooms may experience noise from adjacent areas or corridors. A few guests reported encountering cockroaches, leading to room changes in some instances. The air conditioning is often noted to be present only in the lounge area, and some balcony doors are described as old or ill-fitting.

Dining & Food Quality
The accommodation offers breakfast, which is generally described as a continental breakfast with limited options. Many guests find the breakfast to be quite expensive for what is offered, especially when compared to the value of full breakfast options available at nearby cafes. Consequently, many guests opt to dine out. There is no full-service on-site restaurant or bar for lunch or dinner, encouraging guests to explore the numerous dining establishments in the surrounding area. The focus is clearly on self-catering, with well-equipped kitchenettes provided in each apartment, allowing guests to prepare their own meals if desired.

Location & Accessibility
The central location of the accommodation is consistently highlighted as a major advantage, placing guests directly on the seafront with easy access to beaches, particularly Jablillo Beach. Guests appreciate being within walking distance of a wide array of shops, restaurants, and bars, making it convenient to explore the local area. A supermarket is conveniently located next door, providing easy access to groceries and supplies. Despite its central position, the area is generally described as peaceful and quiet, especially at night. Public parking is available nearby, which is beneficial for guests arriving by car. The excellent location means that most amenities and attractions are easily reachable on foot, reducing the need for transportation.

Staff & Service
The staff at this accommodation consistently receive glowing reviews for their exceptional friendliness, helpfulness, and welcoming demeanor. Guests frequently praise the reception team for their attentiveness and willingness to go above and beyond to assist with requests, from providing local information to helping with luggage. The housekeeping team is also highly regarded for their thoroughness and efficiency in maintaining the cleanliness of the rooms and common areas. Guests often highlight the staff's positive attitude and their ability to create a pleasant and supportive environment. The overall impression is that the staff are a significant asset, contributing greatly to a positive and memorable guest experience through their dedicated and attentive service.

Additional Information
The adults-only policy is a key feature that contributes significantly to the peaceful and tranquil atmosphere, highly valued by guests seeking a quiet getaway. The key system involves two metal keys, one for the room and one for the main hotel entrance, which also serves as a fire door; some guests have expressed safety concerns regarding this setup, particularly for emergency exits. While the hotel is undergoing some renovations, many areas still exhibit dated decor, which can be a point of disappointment for some guests. There is no lift available, meaning guests staying on higher floors will need to use stairs. Towels are not changed daily, with some reviews indicating a towel change frequency of twice per week.