Maritim Resort & Spa Mauritius

The hotel offers an expansive and luxurious resort experience, distinguished by its vast grounds and diverse range of activities, making it a memorable destination. Guests frequently highlight the exceptional spa facilities, the spacious and comfortable rooms, and the generally attentive and friendly staff. The property's beautiful beachfront location with calm waters and stunning sunsets is also a significant draw. This hotel is particularly well-suited for families seeking varied entertainment options, couples on a romantic or honeymoon getaway, and active travelers interested in sports and water activities. It also appeals to relaxation seekers due to its serene atmosphere and excellent wellness offerings. To enhance your stay, consider booking a suite for additional benefits like exclusive dining, and be sure to make restaurant reservations in advance, especially for popular à la carte options.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed for relaxation and recreation. The spa is a standout feature, offering a hammam, jacuzzi, sauna, and a large pool for post-treatment relaxation, with many guests praising its high quality. For those seeking activity, there's a well-equipped fitness center, a golf course with a professional on-site, mini golf, and archery. Water enthusiasts can enjoy complimentary snorkeling tours, glass bottom boat trips, kayaking, windsurfing, and paddle boats. The extensive grounds also feature an animal farm with giant tortoises, horses, and dogs, adding a unique touch. Guests appreciate the convenience of buggy services for navigating the large property, and the presence of a games room and snooker room. While there is no mention of a traditional swimming pool, there are multiple pool areas, including an infinity pool and a warm water pool. Free Wi-Fi is available throughout most areas, and a Nest rooftop bar offers evening entertainment.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious, clean, and comfortable, often featuring large bathrooms with both a shower cabin and a bathtub. Many rooms offer sea views or pleasant garden vistas, enhancing the overall experience. The beds are frequently described as very comfortable, ensuring a restful sleep. However, some guests have noted that certain rooms appear outdated or show signs of wear and tear, with issues such as weak air conditioning or torn linen. A few reviews mentioned minor inconveniences like insects in the bathroom or a lack of a trash bin in the bathroom. Some junior suites have a design where the toilet area is not fully isolated, which can impact privacy, and some bathroom windows were reported as condemned, affecting ventilation. Despite these points, the rooms are generally well-maintained, with daily cleaning and towel changes, and a minibar that is regularly refilled.

Dining & Food Quality
The hotel offers a diverse dining experience with multiple restaurants and a main buffet. The breakfast receives mixed feedback, with some finding it varied and excellent, while others describe it as average or with limited options. The food quality across the various restaurants like Chateau, Anno, Banyan, La Maree, Lakaz Creole, and Filaos is generally praised, with highlights including fresh fish, shrimp, squid, and excellent steak. La Maree, located by the beach, is particularly popular for its lobster night. However, some guests on all-inclusive packages noted that many cocktails and certain dishes incurred additional charges. There were also comments about the main buffet sometimes having lukewarm food, flies on food, or overly sweet desserts. While some found the food to be of a high standard, others felt it was average for a five-star establishment, with occasional issues like understaffing affecting service at the bar and restaurants.

Location & Accessibility
The hotel is situated in a tranquil bay in Balaclava, offering a peaceful and secluded environment with beautiful beach access and stunning sunset views. Its expansive grounds mean that some rooms can be quite far from the main facilities like restaurants and the beach, necessitating the use of the convenient buggy service. While the location provides a sense of escape, it is also noted as being a bit isolated from external amenities, with no public transport nearby. Guests relying on taxis found them to be expensive, especially for trips to the capital, Port Louis, or other attractions like Chamarel. Despite the distance from urban centers, the hotel's setting within a bay ensures calm ocean waters ideal for swimming and water activities, and the property itself offers ample space for walking and exploration.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, attentiveness, and professionalism, with many guests highlighting their willingness to go the extra mile. From the warm greetings upon arrival to the quick check-in process, the service is often described as exceptional. Guests commend the helpful staff across various departments, including housekeeping, buggy drivers, spa therapists, and restaurant staff, who are noted for their smiles and dedication. However, feedback is not entirely uniform; some guests experienced inconsistent service, particularly at the front desk, where a few encounters were described as less welcoming or even rude. There were also instances of slow service at bars and restaurants, and some perceived a lack of training among junior staff. Despite these isolated issues, the overall sentiment is that the staff are a major asset, contributing significantly to a positive and relaxing stay.

Additional Information
Guests should be aware of several important details to enhance their stay. The hotel has a pet-friendly policy, though some guests expressed concern over the welfare of caged dogs on the property. While the hotel offers an all-inclusive package, some guests noted additional costs for certain cocktails or excursions, suggesting a need to clarify inclusions. A destination fee is also mentioned, which covers certain amenities. The hotel provides a late checkout option, though it may incur a fee. Some reviews highlighted an issue with day visitors impacting the crowdedness of pools and dining areas, particularly on weekends. For those interested in golf, a professional is available for lessons. The hotel also offers thoughtful touches like umbrellas in rooms and a departure lounge with showers for guests with late flights. There were also reports of no ATM machine on site, and some guests found the kids club to be somewhat limited.