Hotel Lothus

The hotel is highly regarded for its prime central location, placing guests just minutes from the Old Town Square. This makes it an excellent choice for sightseers and travelers who wish to explore the city's main attractions on foot. Guests frequently highlight the spacious rooms and the generally friendly staff as key positives. However, a significant recurring theme in reviews is the ongoing renovation works, which have caused some unexpected noise and dust. Despite these disruptions, many guests find the hotel offers good value for its convenient position. To enhance your stay, it is advisable to inquire about the renovation status and note that room servicing is typically by request.

Facilities & Amenities
Guests generally find the Wi-Fi to be functional, though some reports indicate it can be busy or unreliable at times, particularly on higher floors. The elevator is available, but reviews suggest it has been out of service frequently, causing inconvenience, especially for guests on upper floors. Many rooms are equipped with a kettle for hot beverages and a TV. A notable point of feedback is the absence of air conditioning, which can make rooms uncomfortably warm during hot weather, leading guests to open windows and experience street noise. The hotel does not feature a bar or lounge, which some guests missed, nor does it have a swimming pool, minibar, or safe in the rooms.

Cleanliness & Room Comfort
Rooms are frequently described as spacious and large, often exceeding expectations for their category. While many guests report the rooms as clean and well-maintained, some reviews mention issues such as stained carpets, dust, unemptied bins, and worn towels. Bed comfort receives mixed feedback; some find the beds comfortable and conducive to a good night's sleep, while others note them as worn or having broken bed bases. Bathrooms are a point of contention, often described as old, small, or narrow, with issues like low water pressure, lukewarm water, rusty water, broken shower fixtures, and poor drainage. Noise levels are a concern for some, stemming from street noise, renovation work, or internal hotel noise, particularly due to the lack of air conditioning necessitating open windows.

Dining & Food Quality
The breakfast is a consistent topic, generally described as good, tasty, and offering a buffet style with a decent selection of savory options. Guests appreciate the availability of fresh products and the efforts of the staff in the dining area. However, feedback is mixed regarding variety, with some guests noting a limited choice of sweet items, fruit, or yogurt. Common complaints include long queues for the single coffee machine, which sometimes breaks down, and the quality of some items like stale bread or low-quality cold cuts. Despite these points, many guests find the breakfast to be a satisfactory start to the day, especially considering the overall value. The hotel's restaurant primarily serves breakfast, with no mention of other dining services.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, placing guests within a very short walking distance, typically two to five minutes, of the Old Town Square (Rynek). This makes it exceptionally convenient for sightseeing and accessing numerous restaurants, bars, and shops. Guests also appreciate its proximity to public transport options, including tram stops and bus routes, facilitating easy travel to other parts of the city like Ostrów Tumski or the main train station. While the hotel itself does not have on-site parking, guests note the availability of a nearby underground parking facility, though it is often described as expensive. The area around the hotel is generally considered safe and well-supplied with convenience stores.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend the reception team for their warm welcome, efficiency during check-in, and willingness to assist with inquiries or requests. The breakfast staff are also noted for their attentiveness and pleasant demeanor. While room servicing is not automatic and must be requested at the reception, guests report that when requested, it is carried out promptly and effectively. The overall impression is that the staff contribute significantly to a positive guest experience, making visitors feel comfortable and well-cared for throughout their stay.

Additional Information
A significant and frequently mentioned aspect of the hotel is its ongoing renovation works. Many guests were not informed of these in advance, leading to unexpected noise and dust during their stay, particularly in the mornings. While some found the disruption minimal, others felt it negatively impacted their experience. The hotel's overall age and dated appearance are also recurring themes, with some areas described as worn or in need of modernization, contrasting with some newly renovated rooms. A recent, highly impactful event mentioned by multiple guests was a fire incident, which led to an early morning evacuation. While guests acknowledged the staff's efforts in managing the evacuation, there was mixed feedback regarding the hotel's subsequent handling of the situation and communication with affected guests.