Leonardo Royal London St Paul’s

The hotel offers a memorable stay, prominently featuring its rooftop bar with breathtaking views of St. Paul's Cathedral, making it a signature highlight for many guests. Its exceptional central location near major landmarks and transit hubs positions it as an ideal choice for sightseers eager to explore the city's attractions, business travelers seeking convenience, and couples looking for a romantic urban escape. Families also find it suitable due to its spacious rooms and access to amenities like the pool. Guests consistently praise the hotel's overall cleanliness, the comfort of the beds, and the generally attentive staff. To enhance your experience, it is advisable to book a spot at the popular rooftop bar in advance, especially during peak times, and be mindful of the pool's family-friendly hours if you are seeking a quieter, more relaxing spa visit.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest comfort and convenience. The popular rooftop bar offers stunning city views and a vibrant atmosphere, though it can be busy. Guests can maintain their fitness routines at the well-equipped gym, which includes a cross-fit area. The spa facilities feature a swimming pool, sauna, steam room, and hot tub, providing options for relaxation, though some guests note the pool can become crowded, especially with children. The executive lounge is a valued amenity, offering a quiet space with complimentary snacks and drinks for those with access. While Wi-Fi is available, some guests experienced poor signal in their rooms. The hotel also features a bright atrium area, suitable for casual dining and drinks. However, there are recurring comments about the elevators being slow or out of service, causing delays.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and spacious, a notable advantage for a city hotel. The beds are consistently praised for their comfort, ensuring a restful night's sleep. In-room amenities typically include a coffee machine, tea kettle, and complimentary bottled water and chocolates, adding thoughtful touches to the stay. However, feedback on air conditioning is mixed; while some rooms have effective cooling, others struggle to regulate temperature, leading to overly warm conditions and occasional noise. Noise levels vary, with some guests experiencing disturbances from street sounds or nearby lifts, while others report very quiet stays. The bathroom facilities are generally well-appointed with both showers and bathtubs, though some guests noted issues such as leaking showers, chipped enamel in baths, or a lack of grip.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, described as excellent, varied, and delicious, with a wide selection of options including a popular omelette station. Most guests find the quality to be very good, setting them up well for the day, though some mention it can be quite crowded during peak hours. The main restaurant, Leo's, offers a good dining experience, with guests appreciating the quality of the food and the ambiance. Room service is available, but feedback is mixed, with some guests finding the food bland or delivery slow. The hotel also features a ground floor bar with a pleasant atmosphere and a rooftop bar that serves drinks with impressive views, though some find the prices to be on the higher side.

Location & Accessibility
The hotel boasts an exceptional central location, making it highly convenient for exploring London. It is situated directly opposite St. Paul's Cathedral, offering iconic views and easy access to this landmark. The Millennium Bridge is just a short walk away, providing a scenic route to the South Bank. Guests appreciate the hotel's proximity to multiple tube stations, including St. Paul's, Blackfriars, and Farringdon, ensuring excellent connectivity across the city. Blackfriars station also offers direct train links to Gatwick Airport, adding to its accessibility. The surrounding area is described as a quiet side street, yet it is bustling with numerous restaurants and shops, providing ample dining and entertainment options within easy walking distance.

Staff & Service
The staff at the hotel are frequently commended for their friendliness, helpfulness, and attentiveness. Most guests report a warm welcome and professional interactions throughout their stay, highlighting the team's commitment to providing excellent service. The check-in process is generally smooth and quick, though some guests experienced initial issues with reservations or early check-in fees. While many praise the housekeeping for maintaining clean rooms, some noted inconsistencies with service timing or thoroughness. Staff in the executive lounge are particularly singled out for their exceptional attentiveness and pleasant demeanor. Overall, the hotel's service contributes significantly to a positive guest experience, with staff often going above and beyond to accommodate requests and resolve issues.

Additional Information
Guests should be aware that the spa and pool area can become quite busy, particularly during family-friendly hours, which may impact those seeking a quiet, relaxing experience. Some guests noted that the minibar requires a deposit for access, which can be an unexpected inconvenience. The hotel's layout, comprising two buildings, can sometimes be confusing for guests navigating between areas like the lobby and breakfast room. While rooms are generally comfortable, some guests found the provided pillows to be very firm. On a positive note, the hotel is known for its thoughtful recognition of special occasions, with staff often providing complimentary touches like chocolates or personalized messages for anniversaries or birthdays, enhancing the celebratory atmosphere.