Le Chalet

This hotel, characterized by its spacious rooms and a tranquil setting, stands out as a unique retreat, especially appealing to those seeking peace and connection with nature. Its original design as a sports center with numerous football fields makes it an excellent choice for families with children who can play freely and safely. The architecture, often described as chalet-like with extensive use of wood, contributes to a cozy ambiance. The hotel's quiet location, slightly removed from the city, ensures a serene environment where guests can enjoy the sounds of birds and soft piano music. Business travelers and individuals looking for a relaxing escape from daily pressures will find the organized complex and natural surroundings highly suitable. To maximize your experience, consider exploring the on-site restaurant for dinner, as it receives high praise.

Facilities & Amenities
The hotel offers a range of facilities designed for relaxation and activity. Guests frequently highlight the heated indoor pool and sauna as excellent amenities, particularly enjoyable during colder months. An outdoor swimming pool is also available, often noted for its cleanliness and size, with a dedicated section for children and a lifeguard. While a gym is present, some guests reported it to be outdated with rusty or broken machines. The hotel provides ample parking, which is a significant convenience for guests arriving by car. A 24-hour reception ensures assistance is always available. The overall architecture and design, featuring beautiful wooden elements, contribute to a pleasant atmosphere, though some common areas and windows around the pool have been noted as needing better maintenance.

Cleanliness & Room Comfort
Most guests commend the hotel for its cleanliness and the spaciousness of its rooms, often describing them as very comfortable and well-equipped. The beds are consistently praised for being large and comfortable, ensuring a restful sleep. However, some guests have noted that the furniture appears outdated, and there have been isolated reports of dust and hair on the floor, as well as mold in the bathroom and unclean shower curtains. Issues with dirty sheets and robes, along with the presence of dead bugs in rooms, were also mentioned by a few. A recurring concern is the heating system, which relies on air conditioning and was often found insufficient in cold weather. Additionally, some balconies were observed to be less clean than desired.

Dining & Food Quality
The breakfast at the hotel receives mixed but generally positive feedback. Many guests describe it as rich, plentiful, and offering a good variety of tasty options. The atmosphere during breakfast is often highlighted as lovely. However, some guests felt the options were limited, lacking fresh or handmade products, and noted that plates were sometimes empty and not refilled promptly, even within breakfast hours. There's a common desire among guests for the inclusion of more local delicacies in the breakfast spread. Beyond breakfast, the restaurant is available for coffee, drinks, and dinner until late evening, with the pizza being specifically recommended. Overall, the food quality in the restaurant is highly regarded by those who dine there.

Location & Accessibility
The hotel boasts a quiet location nestled within a beautiful, private natural setting, making it ideal for guests seeking tranquility. It is situated slightly outside the city of Xanthi, approximately 10 to 15 minutes away by car. This distance is seen as a positive by many who appreciate the peaceful environment, away from urban noise, and easy access to the Egnatia road. The hotel's proximity to interesting nearby areas like Porto Lagos and Komotini is also a plus for those wishing to explore. A large parking area is available, providing convenience for guests. While the secluded location is a major draw, some guests found it to be "in the middle of nowhere" and a drawback if frequent trips to the city center were desired without a vehicle.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, politeness, and exceptional helpfulness. Guests frequently highlight their attentiveness and willingness to assist with various requests, including providing information for sightseeing. The check-in process is generally described as quick and efficient. Specific instances of excellent service include a receptionist/barman making a sandwich for a late-arriving guest when the kitchen was closed, and the staff's efforts to resolve issues like delayed business invoices, which were eventually sent via mail. The staff's accommodating nature, particularly with families and children with special needs, is also noted, with one review mentioning special meal arrangements for a child on the autism spectrum.

Additional Information
Guests should be aware that the hotel occasionally hosts wedding receptions in its garden, which can involve loud music extending into the early hours. Some guests reported not receiving prior notice about these events, which impacted their stay. Another point of note is the internet access; while general Wi-Fi is available, some reviews indicate a lack of reliable internet connectivity directly within the rooms. This can be a significant consideration for guests who require in-room connectivity. The hotel also has a policy of providing umbrellas in rooms, a thoughtful touch for unexpected weather.