L'Assiette Champenoise

This luxurious hotel is celebrated for its exceptional 3-Michelin star restaurant, which consistently delivers a sublime and unforgettable culinary journey, making it a destination in itself. Guests are treated to an experience where every detail, from the exquisite dishes to the impeccable service, is perfected. The hotel is an ideal choice for couples seeking a romantic and refined getaway, food enthusiasts and connoisseurs desiring a top-tier gastronomic adventure, and special occasion celebrants looking for a truly memorable experience. Families also find the spacious accommodations and welcoming atmosphere suitable for an exceptional stay. To ensure a smooth departure, guests planning to leave very early in the morning should confirm reception availability, as some have noted limited staff during these hours.

Facilities & Amenities
Guests highly appreciate the hotel's serene and well-maintained facilities, particularly the heated indoor pool located under a glass roof, which is consistently described as very clean, quiet, and relaxing. The hotel also features a well-stocked bar offering excellent cocktails, including non-alcoholic options, providing a pleasant space to unwind. Many enjoy the inviting terraces for aperitifs or coffee, adding to the tranquil ambiance. Some rooms are equipped with a jacuzzi bathtub, enhancing the comfort and luxury of the stay. The hotel provides efficient valet service for convenience, and guests often receive a complimentary bottle of champagne upon arrival, a thoughtful touch that enhances the overall experience.

Cleanliness & Room Comfort
The hotel rooms consistently receive high praise for their impeccable cleanliness, tasteful decoration, and generous spaciousness. Guests frequently highlight the comfortable beds and excellent bedding, ensuring a restful night's sleep. Many rooms are described as quiet and conducive to relaxation, contributing to a wonderful overall experience. The bathrooms are often noted for their size and modern design, with some featuring Italian showers. While most experiences are positive, a few guests have reported minor issues such as a hole above a shower fixture, a detached electrical socket, or worn towels. One guest also found the in-room lighting system, controlled by an application, to be somewhat inconvenient.

Dining & Food Quality
The hotel's 3-Michelin star restaurant is the centerpiece of the guest experience, consistently lauded as exceptional, sublime, and a true festival of flavors. Guests rave about the exquisite dishes, highlighting the quality ingredients, unique flavors, and perfect balance, with special mention given to the unforgettable and expertly crafted sauces. The Chef is frequently praised for his presence, visiting tables and engaging with guests, adding a personal touch to the dining experience. While the breakfast is generally described as excellent, with a wide selection of fresh items, fantastic coffee, and delicious pastries, some guests have noted that the service can be sporadic or that the offerings are more limited compared to a buffet style. The bar also receives positive remarks for its well-stocked selection and excellent cocktails.

Location & Accessibility
The hotel's location is noted as being a bit outside the center of Reims, typically a ten-minute car ride away. This positioning, however, contributes to a sense of calm and offers easy access and ample parking facilities, which guests appreciate. For those without a car, public transportation is available, with a bus stop conveniently located right at the restaurant. Additionally, Uber service is readily available and efficient for reaching the city center. While some guests have mentioned initial difficulties with GPS navigation to find the hotel, the overall accessibility and peaceful surroundings are considered a significant advantage.

Staff & Service
The hotel's staff consistently receives high commendation for their warm welcome, impeccable service, and attentive professionalism. Guests frequently describe the team as formidable, super professional, and very helpful, contributing significantly to an exceptional stay. The valet service is highlighted as efficient and courteous. Many guests appreciate the quick check-in process and the staff's willingness to provide special touches, such as acknowledging anniversaries without prior notice. Most guests experience a discreet yet highly responsive service. However, some guests have reported isolated instances of less enthusiastic or less discreet service, with a few mentioning staff appearing robotic or making inappropriate comments. Despite these rare exceptions, the overwhelming feedback points to a dedicated and excellent service team.