INNSiDE by Meliá Leipzig

This hotel offers a stylish and modern urban experience, with its signature rooftop bar providing stunning views over the city, making it a memorable feature for many. Its central location directly opposite St. Thomas Church and within walking distance of major attractions and dining options makes it ideal for sightseers and couples seeking to explore the city on foot. Business travelers also find the hotel convenient due to its modern amenities and accessibility. Guests consistently highlight the hotel's contemporary design, comfortable accommodations, and the generally friendly demeanor of the staff. To enhance your stay, consider requesting a room on a higher floor for better views, and be aware that booking a room facing the inner courtyard might offer a quieter experience, especially during events.

Facilities & Amenities
The hotel provides a range of facilities for guest convenience and relaxation. There is a gym available, though some guests note it is small. A sauna is also present, offering a space for unwinding. The hotel features elevators for easy access to all floors. Guests appreciate the availability of free Wi-Fi throughout the property, ensuring connectivity. The lobby area is described as stylish and inviting, providing a comfortable space for guests to relax. While parking is available, it is discussed in detail in the location section. The hotel also offers ice machines and vending machines for added convenience.

Cleanliness & Room Comfort
Rooms are generally described as clean, modern, and stylishly furnished, providing a comfortable stay for most guests. The beds receive consistent praise for being very comfortable, ensuring a restful night's sleep. Many rooms are considered spacious, though some guests found them to be on the smaller side. A notable feature is the minibar, which is often complimentary for non-alcoholic beverages, and the presence of a coffee machine in the room. However, feedback on noise levels is mixed; while some rooms are quiet, others experience significant disruption from street noise, hallway activity, or events held in the rooftop lounge. The bathroom layout, often open-concept with glass showers, is perceived differently by guests, with some finding it stylish and others lacking privacy. Some minor issues like shower drainage problems or worn fixtures have been reported.

Dining & Food Quality
The breakfast buffet is widely praised for its variety, freshness, and quality, offering a wide selection of hot and cold items, including freshly prepared eggs. Many guests consider it a highlight of their stay, though some found it to be expensive or noted a lack of certain items like salmon. The hotel's restaurant, Syndeo, and the rooftop bar also offer dining options. Feedback on the main restaurant's food quality and value is mixed, with some guests expressing disappointment with specific menu offerings or the overall price-to-quality ratio. The rooftop bar is popular for drinks and views, and while it offers food, its quality can be inconsistent.

Location & Accessibility
The hotel boasts an exceptional central location, making it highly convenient for exploring the city. It is situated directly opposite St. Thomas Church and is within easy walking distance of the Market Square, the city center, various shopping areas, and numerous restaurants and bars. Public transportation options are readily accessible nearby, providing convenient links to other parts of the city and the main train station. While the hotel offers its own underground car park, guests frequently mention it can be narrow and expensive. Many recommend utilizing a nearby public car park as a more affordable alternative.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service provided by the reception team, noting the quick check-in and check-out processes. Many appreciate the staff's willingness to assist with inquiries and resolve issues promptly. Housekeeping is generally commended for maintaining clean rooms. While the vast majority of reviews reflect positive interactions, a few guests have reported isolated instances of less satisfactory service, including perceived unhelpfulness or issues with billing accuracy. Overall, the staff's dedication to guest satisfaction is a recurring theme.

Additional Information
The hotel offers digital check-in for convenience, though some guests have experienced technical issues with this process. A significant point of feedback concerns the hotel's rooftop lounge, which hosts events that can generate considerable noise, potentially disturbing guests in rooms on lower floors late into the night. Guests should also be aware that the electric vehicle charging stations in the hotel's garage are frequently reported as non-functional. The hotel is pet-friendly, providing amenities like dog beds and bowls in rooms. Some guests have noted a destination fee that covers certain amenities, which they felt was not always clearly communicated.