Positive Reviews
positive:
Handy location with great transport links
This hotel's location between the city centre and airport was popular with most guests, in particular non-motorists. There was a bus stop outside and tram stops nearby with frequent services to the airport and downtown Geneva. Reviewers also loved the way they were issued with a free public transport pass valid across the city throughout their stay. Motorists liked having petrol stations nearby. Moreover, there was a shopping mall and cinema within easy walking distance.
positive:
Clean rooms at affordable prices
Although the rooms weren't fancy, they were reportedly functional, clean and comfortable with a nifty design that maximised the space. Visitors liked the way some rooms in the upper floors had city views. Many travellers liked the reliable free Wi-Fi. Due to the usually competitive room rates, many budget-conscious travellers felt this hotel represented decent value for money in pricey Geneva.
positive:
Praise for customer service
Guests frequently praised the efficient customer service, describing personnel as friendly, knowledgeable and professional.
Negative Reviews
negative:
Claims rooms had some drawbacks
Several guests felt the rooms were rather small, especially when fully occupied. Others disliked the limited storage space or the layout of the en suite facilities. The lack of tea and coffee-making facilities also disappointed some reviewers.
negative:
Critics disliked pricey extras
Even though the availability of on-site parking was handy for motorists, many considered it to be pretty expensive. Diners had mixed feelings about the value for money offered by the continental breakfast buffet, which was an optional extra charged separately.
negative:
Reports of obstacles to sleep
Light sleepers sometimes blamed thin walls for enabling them to hear noises from adjacent rooms and corridors. There were also claims of inadequate heating controls in the rooms, which some guests said were prone to getting stuffy in warmer weather.