HP Park Plaza

This hotel is highly regarded for its prime location along the river, offering picturesque views and easy access to the city's main attractions. Its signature feature is undoubtedly its scenic riverside setting, providing a tranquil escape while remaining steps away from the vibrant heart of the city. The hotel is an excellent choice for sightseers and couples seeking a romantic getaway, given its proximity to historical sites and charming river views. Business travelers also find it suitable due to its central location and good facilities. Guests consistently highlight the hotel's cleanliness, comfortable accommodations, and the generally attentive service from the staff. To enhance your stay, consider requesting a room with a river view, and be aware that while parking is available, it incurs an additional cost.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. Guests can utilize a fitness center and sauna for relaxation and exercise, though some note the gym equipment might be limited. The hotel provides free Wi-Fi, ensuring guests can stay connected throughout their visit. While the hotel is large, some guests experienced longer waiting times for the elevators due to one being out of service. Rooms are generally equipped with coffee/tea facilities and complimentary bottled water, adding to the convenience. The presence of a bar and restaurant on-site is also appreciated, offering options for drinks and meals without needing to leave the premises.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, contributing to a pleasant stay. Many reviews praise the comfortable beds and spacious bathrooms, with some rooms featuring great bathrooms. While some rooms are described as modern and freshly renovated, a recurring theme is that other rooms, particularly those not yet updated, appear dated with furniture from earlier decades. Sound isolation is generally effective, helping to minimize noise from outside, though some guests on lower floors or facing the street reported occasional street noise or sounds from the hallways. Air conditioning is available and generally works well, though some noted issues with the thermostat or difficulty regulating room temperature due to locked windows that cannot be opened.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast, receives widespread praise from guests. Many describe it as excellent, delicious, and offering a wide selection of both hot and cold dishes, catering to diverse tastes. The quality of the food is consistently highlighted, with guests appreciating the variety and freshness. The restaurant on-site also serves tasty meals, with some guests specifically recommending certain dishes like Żurek. The bar is noted as a pleasant spot for drinks and conversations. While the breakfast is highly rated for its quality and variety, some guests found it to be on the pricier side, though many still considered it good value given the extensive offerings.

Location & Accessibility
The hotel boasts an excellent location, making it a significant advantage for guests. It is situated directly on the riverbank, offering beautiful views, especially from rooms facing the water. Its central location allows for easy walking distance to many key attractions, including the Old Town, Market Square, Cathedral Island, and various restaurants and bars. Public transportation is also highly accessible, with a tram stop conveniently located right in front of the hotel, providing easy connections across the city. Parking is available on-site, including both ground and underground options, which is a notable convenience for those traveling by car, though it is an additional paid service.

Staff & Service
The hotel staff generally receives high commendation for their friendliness, helpfulness, and attentiveness. Many guests highlight the professional and polite demeanor of the team, from reception to restaurant staff. The check-in process is often described as quick and efficient. Staff members are noted for their willingness to accommodate requests, such as late check-outs, and for their overall commitment to guest satisfaction. However, some guests reported mixed experiences with certain reception staff, describing them as less welcoming or appearing bored. Despite these isolated instances, the overall sentiment is that the staff strives to provide excellent service, contributing positively to the guest experience.

Additional Information
The hotel is recognized for its pet-friendly policy, allowing guests to bring their furry companions, though some noted challenges with finding suitable outdoor areas for pets and issues with pet access to the restaurant. The hotel is a popular venue for events like weddings and meetings, which can sometimes lead to increased activity in common areas. While the hotel has undergone some renovations, guests should be aware that some rooms retain an older decor, reflecting the building's age. A unique and charming detail mentioned by guests is the presence of a gnome at the entrance, adding a touch of local character.