Hospes Amerigo

This hotel offers a luxurious urban escape, renowned for its central location and a sophisticated ambiance that blends modern comfort with historic charm. Its signature feature is the rooftop pool and bar, providing stunning views of the city, including the castle and church, creating a relaxing and memorable experience. Guests consistently praise the hotel's spacious and immaculate rooms, the exceptional staff, and the high quality of its dining options. It is an ideal choice for couples seeking a romantic getaway, sightseers exploring the city's attractions, and city break enthusiasts. For pet owners, the hotel offers a welcoming environment. To enhance your stay, consider requesting a room that overlooks the street for a livelier atmosphere, though light sleepers might benefit from earplugs due to potential evening noise.

Facilities & Amenities
The hotel provides a range of facilities designed for guest comfort and relaxation. The rooftop pool offers a refreshing escape with impressive city views, though some guests found it smaller than expected and noted that the sunbeds could be more comfortable. The spa area includes saunas and offers various massage treatments, with some guests highlighting the expertise of the therapists. It is worth noting that the saunas are separated by gender. A well-equipped fitness center is available for those wishing to maintain their workout routine. Most guests found the Wi-Fi reliable, though a few experienced connectivity issues. Rooms are equipped with a coffee machine and a free safe, and a beach bag with towels is a thoughtful addition.

Cleanliness & Room Comfort
Guests consistently commend the hotel's immaculate cleanliness and the overall comfort of the rooms. The accommodations are described as spacious and well-appointed, featuring comfortable beds and high-quality linens that ensure a restful sleep. Many rooms boast balconies or offer pleasant city views. The bathrooms are generally large, often including both a bath and a separate shower, and some feature two sinks, which is appreciated by couples. However, some guests found the bath/shower combination challenging to access due to a high step, and a few noted that the sliding doors to the bathroom or toilet did not offer complete privacy. While rooms are generally quiet, some located on lower floors facing busy pedestrian streets experienced street noise at night, and a few guests reported issues with the air conditioning not cooling sufficiently.

Dining & Food Quality
The hotel receives high praise for its dining options, particularly the breakfast. Most guests describe the breakfast as excellent, offering a wide variety of choices including a buffet with fresh fruit, pastries, and cold meats, alongside a menu for made-to-order hot dishes like eggs. The inclusion of Cava at breakfast is a popular touch. While the scrambled eggs were frequently highlighted as delicious, some guests found the hot food section to be lukewarm or limited. The hotel's restaurant and tapas bar are also highly rated, with many guests enjoying the exquisite food and well-made cocktails. However, one guest reported an issue with an undercooked main course and dissatisfaction with the staff's initial response.

Location & Accessibility
The hotel's central location is a significant highlight, placing guests within easy walking distance of Alicante's main attractions. It is conveniently situated near the marina, beach, old town, and numerous bars and restaurants. Guests appreciate its proximity to the castle and various shopping areas. Public transportation, including the bus from the airport, is easily accessible nearby. While the hotel offers underground parking, some guests noted it can be expensive or full, directing them to nearby public options. The prime location makes it an excellent base for exploring the city on foot, with many landmarks just a short stroll away.

Staff & Service
The staff at the hotel consistently receive glowing reviews for their friendliness, helpfulness, and professionalism. Guests are often greeted with a welcome drink upon arrival, setting a positive tone for their stay. The check-in process is described as efficient, and staff are highly accommodating, readily assisting with room changes, luggage, and local recommendations. Housekeeping is noted for its attentiveness and maintaining high standards of cleanliness. While the vast majority of feedback is overwhelmingly positive, a few isolated incidents mentioned minor communication issues or initial difficulties in resolving specific room maintenance problems, such as a faulty safe or air conditioning. Overall, the team's dedication to providing excellent service is a recurring theme.

Additional Information
The hotel offers several thoughtful touches that enhance the guest experience. A pet-friendly policy is in place, allowing guests to travel with their companions, though finding suitable outdoor areas nearby for pets can be a consideration. Guests frequently receive complimentary water and special treats in their rooms, adding a personal touch to their stay. The hotel also hosts a flamenco show on certain evenings, which guests can enjoy while dining. While the hotel aims for a high standard, some guests have noted that certain amenities, like the sunbeds or the spa pool, could benefit from updates to match the overall luxurious feel. A late checkout fee may apply for guests wishing to extend their stay beyond the standard time.