Crowne Plaza Boston - Woburn By Ihg

This hotel offers a convenient and comfortable stay, with its attached sports bar and restaurant serving as a signature feature, providing guests with on-site dining and entertainment. It is particularly well-suited for business travelers seeking convenience and a quiet environment, families looking for spacious rooms and a pool, and couples or those on weekend getaways who appreciate the lively atmosphere and on-site amenities. Guests consistently highlight the friendly staff, overall cleanliness, and comfortable accommodations. For an enhanced experience, consider utilizing the complimentary parking and exploring the diverse dining options within the hotel, making it an ideal base for exploring the Boston area without the city's higher prices.

Facilities & Amenities
The hotel provides a range of facilities designed for convenience and relaxation. The attached sports bar and restaurant are frequently praised for their accessibility and entertainment, including live music. Guests can enjoy a heated indoor pool, though some note its smaller size. A well-equipped fitness center is available for those wishing to maintain their workout routine. Free Wi-Fi is consistently reported as strong and reliable throughout the property. While microwaves are not typically found in individual rooms, they can be requested or are available in the lobby. Ice machines are present, though their location may vary by floor. Plentiful and free parking is a significant advantage, especially for guests traveling by car. Some guests noted issues with non-functional USB ports in rooms.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and spacious, often highlighting the comfortable beds and quality linens that contribute to a restful sleep. Many appreciate the generous room size, which is particularly suitable for families. While most experiences are positive, some guests have noted minor issues such as tired rugs or dim lighting in certain areas. The bathrooms are typically described as clean, with some featuring walk-in showers and good water pressure, though a few mention outdated fixtures or small size. Noise levels receive mixed feedback; some rooms are very quiet, while others experience noise from adjacent rooms, elevators, or the AC unit, which can be loud. The TVs are often described as outdated with limited channels and slow response times.

Dining & Food Quality
The breakfast at the hotel receives widespread praise, often described as excellent, fresh, and hot. Guests appreciate the breakfast buffet with its good variety, including cooked-to-order eggs, and the convenience of having it on-site. Many recommend taking the deal that includes breakfast due to its quality. The on-site restaurant and bar, often referred to as the Scoreboard, is a popular choice for lunch and dinner, offering decent food quality and fair prices, along with occasional entertainment. Some guests find the restaurant food to be average, but its convenience is consistently valued. Room service is also available and has been described as amazing by some patrons.

Location & Accessibility
The hotel's location is a major draw, offering easy access to the highway and being conveniently situated for travel to Boston and the surrounding metro area. It serves as an excellent base for exploring the region, including attractions and shopping areas like the Burlington Mall. Guests appreciate the plentiful and free parking, which adds to the convenience, especially for those with vehicles. While the hotel is well-connected by road, it is not considered walkable to nearby shops or restaurants, necessitating a car for most outings. Its proximity to Logan Airport makes it a practical choice for travelers flying in or out of Boston. The area is generally described as peaceful and quiet, despite its accessibility.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the quick check-in and check-out processes, describing them as smooth and welcoming. The front desk staff is particularly commended for being accommodating, remembering guests, and going above and beyond to assist with requests. Housekeeping is generally thorough, with rooms cleaned daily and fresh towels provided. The restaurant staff also contributes to a positive experience with their friendly and efficient service. While most interactions are positive, some guests have reported long waits at the front desk during busy periods or isolated issues with follow-up on more serious concerns.

Additional Information
Guests should be aware of an incidentals hold placed on their card upon check-in, which typically ranges from $50 to $100 and is refundable. The hotel is noted for its renovation needs, with some areas appearing outdated despite overall cleanliness. A recurring issue reported by several guests is the occurrence of false fire alarms, sometimes multiple times during a stay, which can disrupt sleep. The hotel does not offer laundry facilities for guests, which can be inconvenient for longer stays, nor does it provide a shuttle service. Despite these points, many guests find the hotel offers good value for money and appreciate its welcoming hotel ambiance and vibrant atmosphere, especially with the on-site entertainment.