Hotel Cittar

The hotel offers a memorable stay, uniquely situated within the historic town walls, providing guests with an authentic and charming experience. Its prime central location ensures easy access to the seaside, local attractions, and dining options. Guests consistently highlight the exceptionally friendly and helpful staff, who contribute significantly to a welcoming atmosphere, alongside the impeccable cleanliness throughout the property. The delicious and varied breakfast is another standout feature, frequently praised for its quality and abundance. This hotel is an excellent choice for couples seeking a relaxing escape, families looking for a comfortable base to explore, and sightseers who appreciate being at the heart of the action. To enhance your visit, consider reserving parking in advance due to limited availability, and explore the hotel's wellness facilities during quieter hours for a more serene experience.

Facilities & Amenities
The hotel offers a well-regarded wellness center that exceeds some guests' expectations, featuring an indoor pool that is often heated, a jacuzzi, a sauna, and a steam bath. Guests find the spa facilities relaxing and appreciate the availability of massages and a selection of quality teas. While most reviews praise the wellness area, some guests noted the pool temperature was cooler than preferred. The hotel also provides an elevator for convenience, and rooms are equipped with smart TVs, allowing guests to stream their own content. A small fridge is available in rooms, though some found its cooling capacity limited. Free Wi-Fi is also provided, ensuring guests can stay connected throughout their stay.

Cleanliness & Room Comfort
Guests consistently praise the impeccable cleanliness of the rooms and the hotel overall, describing spaces as spotless, tidy, and fragrant. The rooms are frequently noted for being new, modern, and beautifully decorated, offering a comfortable and inviting atmosphere. Many guests highlight the comfortable beds and amazing pillows, ensuring a restful sleep. While most rooms are described as spacious and bright, some guests noted that certain rooms might be smaller or lack a window view, which they were aware of prior to booking. Feedback on in-room amenities includes the presence of smart TVs and a small fridge. Some guests experienced issues with bathroom lighting being dim and a shower design that led to water spilling onto the floor, though the showers themselves were often described as large. A few isolated comments mentioned thin walls potentially leading to some noise.

Dining & Food Quality
The breakfast at the hotel consistently receives high praise from guests, frequently described as exceptional, delicious, and abundant. Many highlight the wide variety of options available on the buffet, which includes fresh and diverse selections, often catering to different preferences with healthy options as well. Guests appreciate that the choices vary daily, adding to the experience. The coffee served during breakfast is also a recurring point of positive feedback, often noted as excellent and fine. The hotel staff are commended for their flexibility, even preparing a small breakfast for guests who had to depart before regular breakfast hours. Overall, the food quality at breakfast is considered very high, contributing significantly to a positive start to the day for many visitors.

Location & Accessibility
The hotel's central location is a significant highlight for guests, placing it directly in the heart of Novigrad and often noted as being within the historic town walls. This prime position ensures guests are just a few steps away from the seaside, the promenade, and a wide array of restaurants, shops, and bars. Its proximity to the beach and other key attractions makes it an ideal base for exploring the area on foot. Regarding parking, feedback is mixed but detailed. While the hotel offers a limited number of reserved parking spots for a daily fee, these are often booked. Guests are advised to reserve parking in advance due to high demand. Alternatively, the hotel provides guidance on nearby city parking options, though securing a spot, especially during peak season, can be challenging.

Staff & Service
The staff at the hotel consistently receive overwhelming praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight their accommodating and polite demeanor, noting that the team goes out of their way to ensure a pleasant stay. From the receptionists who provide valuable local recommendations and spa advice, to the housekeeping staff who maintain spotless rooms daily, and the breakfast team who are diligent and efficient, the service is described as quality and professional. Many guests feel the staff's dedication to hospitable service truly sets the hotel apart. Even in instances where guests had specific needs, such as an early departure, the staff demonstrated remarkable flexibility by preparing a special breakfast.

Additional Information
Guests generally find the hotel offers good value for money, though a few felt the nightly rate was slightly high. The hotel's charming ambiance and beautiful design, including its unique castle-like entrance and integration with the historic town wall, contribute significantly to its appeal. It is noted that the hotel has undergone recent renovations, with some guests staying in newly upgraded sections, while others experienced older parts that are still awaiting their final touches. The wellness area operates with specific etiquette guidelines and has extended hours, from 10 AM to 10:30 PM, allowing for flexible use. Additionally, guests should be aware that due to regional water-saving initiatives, certain shower features like rain showers might not always function optimally.