citizenM Amsterdam South

The hotel distinguishes itself with an innovative, high-tech design and compact, smart rooms, which serve as its signature feature. Guests frequently highlight the comfortable beds, the attentive staff, and the convenient location near major transport links. While the unique room layout, particularly the open bathroom concept, might not appeal to everyone, it is often seen as part of the hotel's modern charm. This hotel is particularly well-suited for solo travelers or couples who are very comfortable with each other, given the intimate room setup. Business travelers also find it highly functional due to its strategic location. To make the most of your stay, be prepared for the distinctive bathroom design and take full advantage of the excellent public transportation options nearby.

Facilities & Amenities
The hotel embraces a modern, tech-forward approach, with many room features controlled via an iPad control system. Guests appreciate the comfortable and vibrant seating areas and bar area in the communal lobby, fostering a social atmosphere. A significant perk frequently mentioned is the availability of free bicycles, offering a convenient and enjoyable way to explore the surrounding area. However, some guests note the absence of certain in-room amenities, such as a mini-fridge and coffee/tea facilities. Additionally, some rooms lack full-length mirrors and have limited storage/hooks, which can be a minor inconvenience for longer stays or for those with more luggage.

Cleanliness & Room Comfort
Guests consistently praise the hotel's commitment to cleanliness, describing rooms as clean and spotless. A standout feature is the exceptional comfort of the beds, which are often described as huge, king-size, and incredibly comfortable, ensuring a restful night's sleep. However, the rooms are generally small and compact, sometimes feeling cramped or tiny, with limited space for luggage. The most discussed aspect of room comfort is the open-plan bathroom, featuring glass shower and toilet pods within the main living space, which offers minimal privacy and can lead to issues with humidity or occasional odors. Despite these design choices, noise levels are generally low, with rooms being well soundproofed.

Dining & Food Quality
The hotel's dining options, particularly breakfast, receive high praise for their variety and quality. Guests enjoy a selection that often includes freshly squeezed juice and barista coffee. The 24/7 canteen and bar provide convenient food options throughout the day and night, including pizza and snacks, which are generally described as good and fairly priced. While many appreciate the convenience, some guests find the hot food options at breakfast to be limited or feel that the overall breakfast offering is expensive compared to its scope, despite the positive feedback on taste and freshness.

Location & Accessibility
The hotel boasts an excellent location for travelers, situated near the Zuid train station. This proximity offers convenient access to the airport, being just one stop away, and to the city center via metro and tram links. While not in the bustling heart of the city, its placement in a quiet business district appeals to business travelers and those seeking a more peaceful environment. Guests also appreciate its walkable distance to Beatrix Park and other local amenities. For those arriving by car, parking is available nearby, though it is frequently noted as being quite expensive.

Staff & Service
The staff at the hotel consistently receives overwhelmingly positive feedback, being described as exceptionally friendly, helpful, attentive, cheerful, and professional. Many guests highlight instances where staff members went above and beyond to assist them, from providing quick check-in processes to offering local recommendations and accommodating special requests. Although the hotel utilizes an efficient self-check-in system, staff are always readily available to provide personal assistance and ensure a smooth experience. Overall, the dedication of the service team significantly contributes to a positive and welcoming atmosphere that guests frequently commend.

Additional Information
The hotel operates with a unique housekeeping policy, where daily room cleaning is not standard; guests can opt-in for service, and choosing to skip it may contribute to a charitable donation. Guests who are part of the rewards program benefits often appreciate the perks associated with their loyalty. The hotel's modern and smart design is a defining characteristic, extending to its iPad-controlled rooms that allow guests to customize lighting, temperature, and entertainment settings. A highly popular and convenient amenity is the provision of free bicycles, offering a fun and practical way for guests to explore the local area and beyond.