Best Western Plus Dalton Inn

The hotel stands out as a highly pet-friendly destination, having undergone recent renovations that contribute to its consistently clean and fresh atmosphere. Guests frequently commend the friendly staff and the overall comfortable accommodations, though opinions on bed firmness vary. Its convenient location near the interstate makes it an ideal stop for road trippers and families traveling with pets, while its proximity to the college and local amenities also suits business travelers. The hotel's commitment to cleanliness and welcoming service creates a pleasant environment for all. To ensure a restful stay, guests sensitive to noise may wish to request a room facing away from the interstate, as some rooms can experience traffic sounds. Additionally, those with specific bed firmness preferences might inquire about room types, as the beds are often described as quite soft.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. As a prominent pet-friendly establishment, it provides designated pet areas equipped with bags, making it easier for guests traveling with animals. There is an outdoor pool available, which some guests enjoy, though a few have noted it was closed or wished for an indoor option. A fitness center is on-site, generally appreciated by guests, although some have commented on its cleanliness. For longer stays or convenience, laundry facilities are provided, though reviews indicate there is only one washer and dryer. Wi-Fi is available throughout the property, though some guests have reported intermittent connectivity issues. Additionally, a hot beverage dispenser in the lobby offers a variety of coffee options, and many rooms are equipped with an in-room Keurig coffee maker.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as spotless, impeccably clean, and well-maintained with a fresh scent. The room condition is frequently noted as updated, remodeled, and modern, offering spacious and well-appointed accommodations. Most guests find the beds comfortable and appreciate their softness, ensuring a restful night's sleep, though some describe them as too soft or even lumpy, preferring firmer options. Pillows are generally found to be soft and fluffy. While some rooms experience highway traffic noise, door slamming, or occasional barking dogs, many guests report a quiet stay, though the AC unit can be loud. Bathrooms are generally clean, updated, and feature walk-in showers with good water pressure. Minor issues noted include mold, caulking, faucet looseness, and shower curtains that are too short, leading to water on the floor. Rooms typically include a refrigerator, microwave, TV, and Keurig coffee maker.

Dining & Food Quality
Most guests highly praise the complimentary breakfast, describing it as excellent, above and beyond, and offering a wide variety of hot and cold options. The food quality is generally considered great, with popular items including eggs, bacon, sausage, biscuits and gravy, and waffles. Many appreciate the availability of Canadian bacon and a hot beverage dispenser offering mocha and latte drinks. While the breakfast room is often described as clean and well-stocked, some guests have experienced issues with items running out or being cold, and a few found the overall selection to be average. The breakfast attendant is frequently commended for being attentive and friendly, ensuring a pleasant start to the day for many travelers.

Location & Accessibility
Many guests highlight the hotel's convenient location right off I-75, making it an ideal stop for road trippers and those traveling through. It is situated near Dalton State College, offering a quiet neighborhood feeling and opportunities for pleasant walks. The hotel is also praised for its proximity to various restaurants and shopping options, with many dining choices available within walking distance or a short drive. The parking lot is described as plentiful, free, and well-lit, contributing to a sense of safety and security for vehicles. Some guests also appreciate the availability of enclosed trailer parking and EV charging stations, adding to the hotel's accessibility for different types of travelers and their transportation needs.

Staff & Service
The staff consistently receives high praise for being friendly, kind, pleasant, and welcoming. Guests frequently highlight their helpfulness and attentiveness, noting that staff members often go the extra mile to ensure a comfortable stay. From quick check-in processes to assisting with requests like extra towels or room changes, the team is generally described as professional and accommodating. Many appreciate the family-friendly service, with staff showing particular care for children. While most experiences are positive, some guests have encountered instances of less welcoming front desk interactions or minor issues with reservation handling, which were often resolved by other staff members. The overall sentiment emphasizes the staff's dedication to providing excellent service, contributing significantly to a positive guest experience.

Additional Information
Guests occasionally report that key cards may not stay activated for the duration of their stay, requiring re-activation, or may not work consistently on exterior doors, which can be an inconvenience. Regarding in-room entertainment, some guests have noted issues with the TV channel guide or sound on certain channels, impacting their viewing experience. While bathrooms are generally well-appointed, some guests have found a lack of body lotion or insufficient numbers of towels for the number of occupants, requiring requests for more from the front desk. The outdoor pool is a nice amenity for relaxation, but guests should be aware that it may not always be open or available, depending on the season or maintenance schedules, so it's advisable to check ahead if this is a key feature for your stay.