Aquila Rithymna Beach

This hotel offers a memorable stay, distinguished by its direct beachfront location and expansive, beautifully maintained grounds featuring multiple pools. It is an ideal destination for families due to its exceptional Kids Club and child-friendly amenities, while couples and travelers seeking relaxation will appreciate the serene atmosphere and diverse facilities. Guests consistently highlight the hotel's commitment to cleanliness, the high quality and variety of its food, and the consistently friendly and attentive staff. To enhance your experience, consider requesting a room with a sea view for breathtaking vistas, and be sure to utilize the convenient hotel app for restaurant reservations and activity schedules. The hotel also actively participates in turtle protection efforts on its beach, adding a unique ecological dimension to your visit.

Facilities & Amenities
The hotel boasts an impressive array of facilities, including several pools catering to different preferences, from a large main pool to quieter, smaller options and dedicated children's areas. The spa facilities are a notable highlight, offering a sauna, steam room, salt cave, jacuzzi, and an indoor pool for relaxation, though some guests noted the indoor pool water could be cool and the floors slippery. A well-regarded Kids Club provides engaging, multi-lingual activities for children, receiving high praise from families. Guests also benefit from an on-site mini market and boutique, a fitness center (though some desire more equipment), and a water sports center on the beach. While Wi-Fi is available, its performance can be inconsistent, and some guests experienced issues with the elevator size.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many describing rooms as clean and spacious. However, some reviews indicate that certain rooms, particularly family rooms, appear outdated or tired and could benefit from renovation, with a few mentioning a moldy smell in older units. Most guests found the beds comfortable with good quality linens, ensuring a restful sleep. Room amenities vary, with some guests noting a lack of sufficient plug sockets near beds, or the absence of expected items like slippers and beach towels. Noise levels are mixed; while many rooms are quiet, some facing the main road or located near construction areas can be noisy. Bathrooms also receive mixed reviews, with some being spacious while others are described as outdated, small, or prone to flooding from the shower.

Dining & Food Quality
The hotel's dining experience is largely praised for its variety and quality. Breakfast is consistently highlighted as varied and delicious, offering a wide selection of fresh items, including smoothies and good coffee. The main buffet restaurant provides a huge and varied choice of fresh and tasty food for dinner, with many guests appreciating the inclusion of local specialties and fresh fish. The Italian restaurant is a popular choice, known for its good food, including pasta prepared in a parmesan wheel, while the à la carte restaurants are described as excellent with a romantic ambiance. Most guests found the food to be of high quality, though some found the hot buffet food average or desserts repetitive. A common point of contention is the overpriced drinks, particularly bottled water at dinner, and the limitations on what is included in all-inclusive packages.

Location & Accessibility
The hotel boasts a prime direct beachfront location, offering easy access to the sea and plenty of sun loungers. It is conveniently situated approximately 6 kilometers (3.5 miles) from Rethymno town, making it accessible for excursions. A bus stop directly outside the hotel provides public transport options, though some guests found the service infrequent or unreliable. Taxis are readily available for quicker trips to town. The beach itself is pebbly or stony, and some guests recommend beach shoes for comfortable entry into the sea. The surrounding area is commercial, featuring various shops, cafes, bars, and restaurants within walking distance. The hotel also offers self-parking for guests with vehicles.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend their professionalism and hard work, noting that the staff go above and beyond to ensure a pleasant stay. Housekeeping is described as impeccable and thorough, with rooms cleaned daily and fresh towels provided. The check-in process is generally smooth, and room service is noted for its quick response. Many guests highlight the exceptional service provided by the restaurant and guest services teams, contributing significantly to a positive experience. While the vast majority of feedback is positive, a few isolated incidents of perceived unfriendliness or a focus on avoiding hassle rather than resolving issues were mentioned by some guests.

Additional Information
The hotel is a large complex designed to resemble an idealized Greek village, featuring beautifully maintained grounds with gardens, fountains, and traditional Greek decor. While visually appealing, its sprawling nature and numerous steps can pose challenges for mobility-impaired guests, although ramps are available. Entertainment options receive mixed reviews; some guests find the evening shows low-key or not consistently family-friendly, while others enjoy the DJ nights, live music, and engaging activities led by the animation team, such as aqua gym and Zumba. Guests should be aware of an unexpected Climate Resilience Tax payable upon arrival. The hotel's all-inclusive packages may have limitations or surcharges for certain items or restaurants, and some guests noted pushy sales tactics from spa staff and photographers.