Guests arriving by car can utilize the hotel's secure, multi-level covered car park with direct lift access to the lobby, featuring 24-hour CCTV and security patrols.
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Guestrooms feature an inviting design equipped with all basic necessities, including air conditioning in certain rooms, creating a delightful and pleasant stay experience.
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The hotel provides comprehensive reception amenities including concierge service and luggage storage, ensuring a comfortable and hassle-free stay for all visitors.
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The hotel offers taxi amenities to assist guests in discovering desired offerings in Penang, making it easy to get around the city hassle-free.
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Select rooms offer a touch of amusement with television and cable TV, providing entertainment options for guests to relax after a day of exploration.
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Well-placed in the heart of Bayan Baru, a new booming area of Penang, D'Nice Hotel provides easy access to the city's attractions and landmarks, such as Penang International Airport, Penang Snake Temple, Penang International Convention Centre (SPICE), Pantai Hospital Penang, Queensbay Shopping Mall and within-walking-distance restaurants. D'Nice Hotel offers essential amenities to the travelers such as Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, luggage storage, Wi-Fi in public areas, television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to ensure our guests the greatest comfort.
Price trend
This summary is generated by AI and is just meant to provide a quick overview. Consider checking important info with the property.
The hotel is frequently noted for its convenient location near the airport and SPICE Arena, making it a practical choice for travelers attending events or needing quick airport access. Many guests appreciate the clean and new rooms, which provide a basic but comfortable stay. However, some recurring issues, such as the unfriendly service from certain staff members and the lack of complimentary parking, detract from the overall experience. While the hotel offers affordable rates, some guests feel that the value is diminished by additional costs and inconsistent service quality. Overall, the hotel appears to be a budget-friendly option with a focus on basic amenities, but potential guests should be aware of the potential for additional expenses and service inconsistencies.
Several reviews mention the availability of basic amenities, but also highlight some shortcomings. The fast Wi-Fi is a frequently praised feature, appreciated by guests needing to stay connected. However, some guests have reported that the Wi-Fi signal can be unreliable at times. While the hotel provides a water dispenser with hot water, the absence of cups is a recurring inconvenience. Elevators are not available, which may pose a challenge for guests with mobility issues or those carrying heavy luggage. Some guests also noted the lack of certain standard amenities in the rooms, such as a hairdryer or an electric kettle.
Many guests have commented on the cleanliness of the rooms, with several describing them as generally clean. However, recurring issues with cleanliness have also been noted. Some guests have reported finding dirty floors, stained bedsheets, and smelly toilets. Others have mentioned the presence of insects in the rooms. While some guests found the beds comfortable, others complained about the bedsheets not being clean. The soundproofing of the rooms is also a concern, with several guests reporting that they could hear noise from the corridor and neighboring rooms.
Dining experiences at the hotel receive mixed reviews, with breakfast being a focal point of both praise and criticism. While specific details about the breakfast offerings are scarce, some guests have expressed dissatisfaction with the limited food options. Conversely, the proximity to nearby restaurants and food courts is often highlighted as a positive aspect, providing guests with convenient alternatives for dining. However, the lack of on-site dining facilities beyond breakfast is a recurring point of concern for some guests.
The hotel's location is frequently mentioned, with its proximity to the airport and SPICE Arena being a major draw for many guests. The convenient location makes it a suitable choice for those attending events or needing quick access to the airport. However, the parking situation is a recurring point of contention. The hotel does not offer complimentary parking, and guests must pay hourly rates, which many consider to be expensive. The location within a gated area also means that guests have to pay for parking each time they enter and exit.
Several reviews consistently mention issues with the service provided by certain staff members, particularly an Indian lady receptionist. Many guests describe her as exceptionally rude, unfriendly, and unhelpful. Complaints range from her giving directions in an angry manner to scolding guests and refusing to assist with basic requests. This recurring negative feedback suggests a significant problem with customer service that detracts from the overall guest experience. The male receptionist, on the other hand, is often described as polite and helpful, creating a stark contrast in guest experiences.
Several guests have commented on the size and layout of the rooms, with many describing them as small and basic. The small room size is a recurring concern, particularly for guests traveling with families or those who prefer more spacious accommodations. Some rooms lack windows, which can make them feel claustrophobic. The absence of certain amenities, such as chairs, desks, and wardrobes, further contributes to the feeling of being cramped. The layout of some rooms is also criticized, with some guests noting that the toilet and bathroom are separate without a sink in the toilet area.
Overall, guest sentiment regarding value and satisfaction is mixed. While some guests find the hotel to be a good value for its affordable price and convenient location, others feel that the additional costs, such as parking fees, and the inconsistent service quality detract from the overall experience. The expensive parking is a recurring complaint that significantly impacts the perceived value of the stay. The hotel appears to be best suited for budget-conscious travelers who prioritize location and basic amenities over luxury and exceptional service.
Transport
Bayan Lepas:0.7 miles
Hat Yai International Airport:111.3 miles
Stesen Bawah Bukit Bendera:5.8 miles
Landmarks
Kek Lok Si Temple:5.2 miles
Penang Bridge:5.3 miles
Cheong Fatt Tze Mansion:7.6 miles
No, D Nice Hotel doesn’t offer pool areas.
No, D Nice Hotel doesn’t allow pets.
Yes, D Nice Hotel provides Parking, Accessible parking for guests.
Check-in at D Nice Hotel is available from: . Check-out time is by .
D Nice Hotel is located in 1-65, Arena Curve, Persiaran Mahsuri, Bayan Baru, 11950, Bayan Lepas, Malaysia.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.