Cleopatra Classic Hotel

The hotel offers a welcoming and relaxing atmosphere, with its exceptional staff being a consistent highlight, making guests feel like part of a family. Its central location is a significant draw, placing guests within easy reach of local attractions. Guests frequently commend the hotel's cleanliness throughout the property and in the rooms. The pool area is generally well-regarded, providing a pleasant space for relaxation. While rooms are noted for their spaciousness, some aspects of room comfort and amenities receive mixed feedback. This hotel is particularly well-suited for couples seeking a tranquil getaway, solo travelers who appreciate a friendly and secure environment, and families looking for a convenient base to explore. To enhance your stay, it is advisable to bring a multi-port plug or extension lead due to limited electrical outlets, and be prepared for potential additional charges for in-room amenities like air conditioning and safety deposit boxes.

Facilities & Amenities
The hotel features a pleasant pool area that is generally well-maintained and offers a good number of sunbeds, though some guests note that these could benefit from updating and that there is a lack of parasols for shade. A pool bar is available, serving a good selection of reasonably priced drinks and snacks, and it remains open late into the evening. While the pool is appreciated for its size and cleanliness, some guests have reported issues with the shallow end being slippery. Connectivity is a point of concern, as Wi-Fi access is primarily limited to communal areas and is described by some as unreliable in guest rooms. The hotel does have an elevator, but its accessibility to all areas, particularly basement facilities, has been a point of confusion for some guests.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness of the rooms and the hotel overall, with daily maid service ensuring a tidy environment and regular changes of towels and bedding. Rooms are generally described as spacious and adequately sized, though some family rooms were found to be smaller than expected. Feedback on bed comfort is mixed, with some guests finding the beds very comfortable while others describe them as quite hard. A recurring issue is the limited number of plug sockets in rooms, often with only one or two conveniently located. In-room amenities are basic, typically including a small fridge but lacking kettles or tea/coffee making facilities. The showers are a frequent source of complaint, often cited for unpredictable water temperature fluctuations, poor pressure, and design flaws that lead to the bathroom floor flooding and becoming dangerously slippery. Some guests have also noted noise levels from corridors or nearby areas.

Dining & Food Quality
The breakfast offered is typically continental and receives mixed reviews; while some guests find it adequate with a decent selection of cold items like yogurt, fruit, cheese, and bread, others describe it as basic, lacking hot options, and occasionally noting issues with uncovered food or stale bread. For guests on a half-board basis, the evening meal is served at a sister hotel's restaurant located a short walk away. Feedback on this arrangement is largely negative, with guests reporting a limited and repetitive menu, bland food, and sometimes long waiting times, often leading them to dine out at local tavernas instead. In contrast, the bar food served at the hotel's pool bar receives positive comments, with guests praising the quality and value of snacks like gyros and chips.

Location & Accessibility
The hotel boasts an excellent and central location, making it a significant advantage for guests. It is conveniently situated within a two-minute walk of the beach, offering easy access to the sea. Furthermore, the hotel is just a short stroll from a wide array of restaurants, bars, and shops, providing ample dining and entertainment options. Its proximity to a supermarket also adds to guest convenience. The hotel's location is also beneficial for those arriving by air, as it is relatively close to the airport, and a local bus stop is within easy walking distance, facilitating exploration of the wider area.

Staff & Service
The staff at the hotel consistently receive overwhelming praise for their friendliness, helpfulness, and dedication, with many guests highlighting their exceptional efforts to ensure a pleasant stay and create a welcoming, family-like atmosphere. The housekeeping team is also highly commended for maintaining high standards of cleanliness in the rooms. However, the check-in process has been described as slow by some, and the hotel's policy and cost for late check-out rooms are a significant point of contention, with many guests finding the charges excessive and the process inflexible. Despite these specific issues, the overall sentiment regarding staff interaction and service quality remains exceptionally positive.

Additional Information
Guests should be aware of several additional charges upon arrival, including a compulsory tourist tax, and fees for in-room amenities such as air conditioning and a safety deposit box. These charges are often required in cash and upfront, which has surprised some guests. The hotel is part of a group, and guests have the benefit of being able to use the facilities at two sister hotels located nearby, including their pools. There are also discounts available at certain local bars and restaurants affiliated with the hotel group. Some guests have noted that the door entry system only provides one key card per room, which can be inconvenient for multiple occupants. The hotel itself is described by some as being in need of updating and general refurbishment to modernize its appearance and amenities.