City Hotel Dubrovnik

This modern hotel stands out for its spacious, clean rooms and its strategic location, making it an excellent choice for sightseers and couples exploring the city. Its signature feature is the unparalleled accessibility to public transport, with a bus stop directly outside that offers frequent connections to the Old Town. The hotel's contemporary design and comfortable accommodations are consistently praised, alongside the exceptionally friendly and helpful staff. For families, the generous room sizes provide ample space, while business travelers will appreciate the quiet environment and efficient services. To enhance your stay, guests recommend utilizing the convenient bus service for quick trips to attractions and considering rooms with balconies for pleasant views.

Facilities & Amenities
Guests frequently highlight the availability of fast Wi-Fi throughout the hotel, ensuring seamless connectivity. Many rooms feature a balcony, offering guests a private outdoor space, some with pleasant views. In-room conveniences include a Nespresso coffee machine, which is a popular amenity. The hotel provides Rituals brand toiletries in the bathrooms, adding a touch of luxury. While there is no fitness center, the hotel offers underground parking, which is a significant advantage in the city, though guests note it comes with an additional charge. The air conditioning system is present, but some guests experienced challenges with temperature control, finding rooms too warm at times.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its spotless cleanliness and the overall modern condition of its rooms. Guests frequently describe the accommodations as spacious and well-maintained, contributing to a comfortable stay. The beds are widely reported as comfortable, ensuring a restful night's sleep. The bathrooms are a standout feature, noted for being large, modern, and equipped with excellent showers that provide good water pressure and hot water; some even boast underfloor heating. While the rooms are generally quiet, some guests mentioned experiencing street noise if windows were left open, or occasional noise from neighboring rooms due to thin walls.

Dining & Food Quality
The hotel offers a breakfast buffet that receives mixed feedback regarding its value, though many guests find it to be a good and varied selection. It typically includes standard European options, hot dishes, and fresh coffee. Some guests noted issues with the hot water for tea being lukewarm or juice machines being empty. The hotel's restaurant is generally well-regarded for its evening meals, with guests praising the quality of the food and the service. It provides a convenient dining option, and some guests particularly enjoyed the cocktails served.

Location & Accessibility
The hotel boasts an excellent central location, strategically positioned between the Old Town and the main bus station/port. It is approximately a 20-25 minute walk to the Old Town, with a bus stop conveniently located directly outside the hotel, offering frequent and easy access to the city's main attractions. The main bus station and ferry terminal are also within walking distance or a short bus ride. Guests appreciate the proximity to various local amenities, including supermarkets, bakeries, and other restaurants, making it easy to stock up on provisions or find alternative dining options. Parking is available on-site in an underground garage, adding to the convenience for those traveling by car.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight the warm welcome and the staff's willingness to go above and beyond to assist with various requests, from providing local directions and recommendations to resolving reservation issues. The check-in process is often described as quick and efficient. Many reviews commend the staff for their attentive service, contributing significantly to a pleasant and memorable stay.

Additional Information
Guests should be aware that while the hotel is generally quiet, some have noted issues with the air conditioning system, which at times could not be adjusted to a cooler temperature, leading to stuffy rooms. Another recurring point is the absence of a kettle in the rooms, though a Nespresso machine is provided. The hotel is often praised for its flexibility with early check-in and late check-out requests, which many guests found very accommodating. The underground parking is a valued amenity for those with vehicles, but it does incur an additional daily fee.