Castlecourt Hotel

The hotel offers a memorable stay, particularly highlighted by its excellent leisure center and spa facilities, providing a perfect retreat for relaxation and activity. Its central location in Westport makes it an ideal base for exploring the town's attractions, shops, and vibrant pub scene. Guests consistently praise the hotel's spacious, clean, and comfortable rooms, along with the friendly and helpful staff who go above and beyond to ensure a pleasant experience. The food quality, especially the breakfast, also receives high acclaim. This hotel is well-suited for couples seeking a romantic or relaxing getaway, families looking for a comfortable stay with good amenities for children, and groups of friends on active holidays or celebrating special occasions. To enhance your stay, consider utilizing the highly-rated leisure facilities and be aware that some rooms might experience noise from the lively bar or ongoing renovations, so requesting a quieter room could be beneficial.

Facilities & Amenities
The hotel boasts an impressive array of facilities, with the leisure center being a significant highlight for many guests. It features a well-maintained gym, a spacious pool, and relaxing amenities like a sauna, steam room, and jacuzzi, all consistently noted for their cleanliness. The adjacent Spa Sula is also highly regarded for its relaxing treatments. While some guests found the pool rules, such as requiring swim caps or restrictions on hot tub access for children, a bit limiting, the overall quality of the wellness facilities is excellent. The hotel provides convenient underground parking, though some guests found spaces to be tight or challenging to navigate. There are also pleasant courtyard areas for outdoor seating, and guests appreciate the availability of elevators, despite some temporary confusion during recent renovation work.

Cleanliness & Room Comfort
Guests consistently commend the hotel's commitment to cleanliness, describing rooms as spotless and impeccably maintained. The accommodations are frequently noted for being spacious, comfortable, and modern, often featuring beautifully decorated interiors. A key highlight is the exceptional comfort of the beds, with many guests praising the soft pillows and ensuring a restful night's sleep. The bathrooms are generally well-appointed, offering either luxurious rainforest showers or even jacuzzi baths in some rooms, complemented by heated towel warmers. Practical amenities like coffee machines and small fridges are appreciated. While the rooms are generally quiet, some guests experienced noise from the lively bar below or ongoing construction. A recurring comment is that rooms can be quite warm due to the absence of air conditioning, though fans are provided to help mitigate this.

Dining & Food Quality
The hotel receives widespread acclaim for its excellent food offerings, particularly the breakfast. Guests describe it as delicious, superb, and freshly cooked to order, with a great variety of options, including highly praised pancakes and comprehensive gluten-free options, such as a full Irish fry. While some found the traditional "Full Irish fry" bland on occasion, the omelettes were consistently highlighted as excellent. Dinner experiences in both Portos restaurant and Petie Joe's bar are generally positive, with guests enjoying dishes like mussels, fillet steak, sea bass, and chicken korma, noting good quality and generous portion sizes. Room service is also available and well-received. Some minor issues included occasional slow service or perceived rushing during busy breakfast times, and a few guests noted inconsistencies with specific main courses or the availability of certain items like bread rolls or croissants later in the morning.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy walking distance of Westport's vibrant town center, including its numerous shops, pubs, and restaurants. Its proximity to the train station further enhances accessibility. Guests appreciate that the hotel serves as an excellent base for touring the area, with popular attractions like Croagh Patrick and the Great Western Greenway easily reachable. While the hotel offers underground parking, many guests noted that spaces can be tight and challenging to navigate, particularly during busy periods. Despite some temporary confusion with the hotel's layout due to ongoing renovations, the overall consensus is that the location is highly convenient for exploring both the town and the wider region, allowing guests to park their car and enjoy the area on foot.

Staff & Service
The hotel's staff consistently receive glowing reviews for their friendly, helpful, attentive, and professional demeanor, contributing significantly to a positive guest experience. Many guests highlight the welcoming and efficient service from reception, noting a quick check-in process. Staff members are frequently praised for going above and beyond to assist with requests, such as accommodating specific room needs for guests with mobility issues or helping to retrieve lost items. Housekeeping is noted for its efficiency and ensuring rooms are well-maintained. The bar staff are often described as entertaining and providing excellent service, enhancing the lively atmosphere. While a few isolated incidents mentioned perceived unhelpfulness at reception regarding early check-in or occasional slowness in the bar, the overwhelming feedback underscores the staff's dedication to providing exceptional service.

Additional Information
The hotel is frequently highlighted as an outstanding venue for weddings, with many guests praising the dedicated wedding coordinators and the seamless execution of events, making it a popular choice for special celebrations. A significant draw is the vibrant live music in the bar every night, creating a lively and enjoyable atmosphere for guests. The hotel is currently undergoing renovations, which, while occasionally causing minor noise or temporary confusing layout for navigation, generally results in modernized rooms and improved facilities. Guests consistently describe the hotel as very family-friendly, offering amenities and an atmosphere suitable for all ages. Many reviews also emphasize the excellent value provided, making it a highly recommended choice for a comfortable and affordable stay without unnecessary frills.