azuLine Hotel Mediterraneo

The hotel's serene pool area is a standout feature, consistently described as immaculate, quiet, and a perfect spot for relaxation, often feeling like a private oasis. Excellent value for money, a prime location near the beach and town, and exceptionally friendly and helpful staff are frequently highlighted. While rooms are generally clean, some guests note they can be basic or dated. This hotel is particularly well-suited for budget travelers, solo travelers, and couples seeking a peaceful and relaxing getaway. It also appeals to sightseers and explorers due to its central location and staff's willingness to provide local recommendations. Guests with mobility concerns should consider requesting a lower-floor room due to the absence of an elevator. Additionally, it's advisable to confirm specific in-room amenities like a fridge or hairdryer, as availability can vary and is not always standard.

Facilities & Amenities
The hotel's pool area is consistently praised as a highlight, described as immaculate, quiet, and featuring comfortable sunbeds and a relaxing atmosphere, often with chilled music. Guests appreciate the effective air conditioning in rooms and the provision of a safe. However, a significant drawback is the complete absence of an elevator, which can be challenging for guests with heavy luggage or mobility issues. Many reviews note the lack of in-room amenities such as tea and coffee making facilities, a fridge (though some rooms do have them), an iron, or a hairdryer. The pool and bar areas close relatively early, around 7:30 PM, which some guests find inconvenient for evening relaxation. While Wi-Fi is available, some guests report connectivity issues, particularly in certain rooms. A pool table is available by the bar for entertainment.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed. Many guests praise the rooms for being very clean and well-maintained, with fresh towels provided daily and comfortable beds ensuring a restful sleep. The air conditioning is generally effective. However, a significant number of reviews highlight issues with noise levels, describing thin walls that allow sounds from hallways and adjacent rooms to be easily heard, impacting sleep quality. Some guests also reported rooms being dated or in need of refurbishment, with specific complaints about bathroom conditions, including mold, rust, lack of ventilation, and inconsistent water temperature or pressure. While some found the beds comfortable, others described them as very uncomfortable with poor pillows. Some rooms also lacked basic amenities like a fridge or a hairdryer, and some balconies were noted as being small or in disrepair.

Dining & Food Quality
Feedback on the hotel's dining options, primarily breakfast, is quite varied. Many guests describe the breakfast as good value, offering an adequate continental selection that is fresh and well-presented, with some appreciating the variety of pastries, fruit, and even a unique pancake maker. However, a considerable number of guests found the breakfast to be basic, with limited choices and often criticized the coffee quality as poor or "undrinkable." Some also noted issues with cutlery cleanliness. While sufficient for a quick start to the day, the breakfast experience appears to be inconsistent for guests. There is no consistent mention of a full-service restaurant for other meals, and some reviews explicitly state a lack of dining options beyond breakfast.

Location & Accessibility
The hotel's location is overwhelmingly praised as a major advantage, described as excellent and central. It is conveniently situated just minutes away from the beach, Restaurant Street, and various shops, making it ideal for exploring on foot. Guests appreciate its proximity to the bus station and a taxi rank, providing easy access to other parts of the island. The area is generally considered quiet, offering a peaceful retreat despite being so central. However, a recurring challenge for guests is parking, which is frequently described as difficult to find, expensive, or simply unavailable, often requiring guests to park a considerable distance away. While the hotel itself is considered safe, some guests have noted minor concerns about the immediate surrounding area.

Staff & Service
The hotel staff consistently receives high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight their welcoming demeanor, willingness to provide local recommendations, and efforts to assist with various requests, from luggage to island navigation. The check-in process is generally smooth, and housekeeping is often commended for maintaining clean rooms and providing fresh towels daily. However, there are isolated instances of negative feedback regarding certain staff members being perceived as unhelpful or rude. Some guests also reported issues with staff being unable to resolve maintenance problems, such as broken amenities or lack of hot water, or providing insufficient information regarding hotel policies or services. The pet-friendly service is a point of contention, with some guests finding the restrictions on leaving pets alone in the room to be impractical.

Additional Information
Guests considering a stay should be aware of the hotel's specific pet policy, which, despite allowing pets, imposes strict limitations such as not permitting animals to be left alone in the room for more than 30 minutes, making it challenging for owners to utilize hotel amenities like the pool or breakfast area. A thoughtful detail appreciated by some guests is the provision of vegan toiletries in the rooms. For those with late departures, it is important to note that the hotel does not offer a dedicated shower or changing room for use after check-out, which can be inconvenient for guests wishing to freshen up after a day at the beach. Some guests also reported occasional issues with key card access to rooms, requiring assistance from the front desk.