Atrium Hotel

The hotel offers a modern and clean environment, with its spacious rooms and a well-regarded wellness center serving as signature features. Many guests find it to be a modern and clean base for their travels, appreciating its contemporary design and the overall comfort it provides, including consistently comfortable beds. It is particularly well-suited for tour groups seeking a comfortable base, couples looking for a relaxing stay with good amenities, and families who appreciate the ample room space and pool access. Guests consistently highlight the hotel's contemporary feel and the comfort of its accommodations. To make the most of your stay, consider arriving early for breakfast to ensure the freshest and warmest selections, and if mobility is a concern, it is advisable to inquire about rooms with walk-in showers, as some bathtubs have a notably high step that can be challenging to navigate.

Facilities & Amenities
The hotel provides a range of facilities for guest comfort and recreation. The indoor pool is a popular feature, often described as clean, relaxing, and suitable for families, though some note its basement location means no natural light. Guests can also enjoy the saunas, including both Finnish and Turkish bath options, providing opportunities for relaxation. A fitness center is available, equipped for workouts, although some guests have noted issues with its air conditioning or the condition of certain equipment. Wi-Fi connectivity is generally reliable throughout the hotel, allowing guests to stay connected. For convenience, rooms are equipped with a mini-fridge, iron and ironing board, and a safe. An underground parking facility is also available, offering secure and convenient vehicle storage. The hotel's proximity to a large shopping mall and a supermarket across the street adds to its practical appeal.

Cleanliness & Room Comfort
Guests generally find the rooms to be exceptionally spacious, offering ample living area, with many appreciating the generous size of the suites. The overall cleanliness of the accommodations is frequently praised, contributing to a pleasant stay. Most guests report the beds are very comfortable, ensuring a restful night's sleep. However, some have noted that certain beds can be soft or prone to squeaking. Bathrooms are typically large, with some featuring double washbasins and soaking tubs, though a recurring concern is the high bathtub step, which some find challenging to navigate safely. While air conditioning generally functions well, a few guests experienced issues with its operation or noise. Noise levels vary; rooms facing the shopping mall are often quiet, but some guests have reported street noise or hallway noise from other guests. Some older rooms may show signs of wear, such as mold in bathroom corners or dated fixtures.

Dining & Food Quality
The breakfast buffet is a significant highlight for many guests, consistently praised for its wide variety and extensive selection of food options. Most guests find the quality of the breakfast to be good, with many appreciating the diverse offerings. However, some feedback indicates that hot items can occasionally be cold, and certain beverages or scrambled eggs may have an unusual taste. While the selection is broad, some guests noted a lack of fresh fruit juice or slow replenishment of popular items during peak times. The hotel's main restaurant is generally recommended for breakfast, but guests often choose to dine elsewhere for lunch or dinner, preferring the numerous local options. The hotel bar is available, though some guests have found it unstaffed or closing earlier than expected.

Location & Accessibility
The hotel is conveniently situated approximately a 15 to 20-minute walk from the Old Town and the Riva, placing guests within reasonable reach of Split's main attractions, including Diocletian's Palace. Public transport options, such as bus stops, are readily available nearby, offering easy access to various parts of the city and the airport. While the hotel's central position is appreciated for its accessibility, some guests have described the immediate surrounding neighborhood as less appealing or somewhat run-down, contrasting with the hotel's modern interior. Despite this, the presence of a large shopping mall directly behind the hotel and a supermarket across the street provides convenient amenities. Underground parking is available on-site, offering a secure option for guests traveling by car, though its cost can vary.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and professionalism. Many guests highlight the attentive and accommodating nature of the team, particularly at the front desk, where quick check-in and a willingness to assist with various requests are common. The service is often described as excellent, with staff going above and beyond to ensure a pleasant stay. While the majority of interactions are positive, some guests have reported inconsistencies with housekeeping services, such as rooms not being cleaned daily or towels not being replenished. A few isolated instances of perceived indifference or unresponsiveness from certain staff members have been noted, but these appear to be exceptions to the generally high standard of service.

Additional Information
A recurring theme in guest feedback is the perception that, despite being marketed as a 5-star property, the hotel's overall experience and some of its amenities align more closely with a 3.5 or 4-star rating. Many guests were pleasantly surprised to receive complimentary room upgrades upon arrival, often to spacious suites, which significantly enhanced their stay. A serious concern raised by some guests involves security, with one report detailing the theft of cash from a room during their stay. The hotel also uniquely features a well-preserved section of a historical aqueduct in its basement, though its accessibility for guests is not always guaranteed. Guests should also be aware that while rooms are generally quiet, some have noted that the "soundproof walls" may not entirely prevent hearing noise from adjacent rooms.