SchlossHotel Zermatt – Active & CBD Spa Hotel

Bahnhofplatz 183920ZermattSwitzerland
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About SchlossHotel Zermatt – Active & CBD Spa Hotel

Located within close range of Gornergrat Station and St. Mauritius Church, the pet-friendly Schlosshotel Life & Style Zermatt has 49 rooms and offers views of Matterhorn mountain, upscale boutiques, and traditional Swiss chalets.

Each individually furnished room has a private balcony, TV, telephone, free Wi-Fi, desk, safe, coffee/tea maker, and private bathroom with bathrobes, slippers, shower/tub combination, hair dryer, and complimentary toiletries. Hypo-allegenic bedding is available on request.

The Schlosshotel Life & Style Zermatt maintains an indoor pool, garden, terrace, TV room, lobby with fireplace, full-service spa, steam room, sauna, billiards and pool table, elevator, concierge services, laundry, and luggage and ski storage. Free Wi-Fi is available in public areas.

A complimentary buffet breakfast is served daily and drinks are available at the bar in the lounge.

The Mountaineers’ Cemetery, Matterhorn museum, as well the Zermatt-Furi Gondola which takes tourists to Furi top station and offers views of the region's stunning scenery, are in close proximity.


Bahnhofplatz 18, 3920, Zermatt, Switzerland
Telephone: +41 279664400 | Fax: +41 279664405 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Concierge
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Pets allowed
  • Porter service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Balcony / Terrace
  • Bathroom with bathtub
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Ideal location for skiing enthusiasts

Many guests appreciate that the ski bus to the Klein Matterhorn ski area stops right outside the property, and love that that the Sunnegga Cable Car can be reached in a short walk. Others add that Zermatt's numerous shops and restaurants are just a few steps away, and note that the hotel offers free transfers to guests from Zermatt Train Station on the day of arrival, and to the train station on the day of departure.

Beautiful and well-maintained accommodation

Several guests love the elegant Alpine ambience of the room, the soft carpets, and stately wooden furniture, and enjoy the castle-like character of the room. Others add that the bathroom tiles are spotless, fixtures are modern, and linen and towels are fresh.

Refreshing spa and wellness centre

Many guests enjoy the comfort of the heated Finnish sauna, steam bath, and bubble beds. Others add that the massages and aromatherapy are refreshing, and appreciate that the staff are professional and go of their way to ensure guests feel relaxed.

Negative Reviews

No on-site parking

Some guests note that there is no private parking available on-site. Others add that there are alternative parking options at some distance, and appreciate that staff are helpful in guiding guests accordingly.

Limited dining facilities

A handful of guests comment that lunch and dinner are not served on-site. Others add that the surrounding area is famous for fine dining restaurants, and note that staff are courteous and assist guests with recommendations and reservations.

Poor mobile phone reception

A few guests comment that mobile phone reception is patchy in certain areas. Others add that Wi-Fi signals are strong throughout the property, and suggest using VoIP.

Rating Overview

Rating trivago Rating Index ® based on 898 reviews across the web
9.2 /10
  • Expedia
    9.4 /10
    9.5 /10
  • Customer Alliance
    9.5 /10
    8.7 /10
  • Zoover
    9.6 /10
  • Other Sources
    8.7 /10
9.2 out of 10 based on 898 reviews