Hotel Indigo York - an IHG hotel

88-96 WalmgateYO1 9TLYorkUnited Kingdom
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About Hotel Indigo York - an IHG hotel

A stylish boutique hotel with free Wi-Fi, the Hotel Indigo York is located in historic Walmgate, steps from the York Castle Museum and the Shambles.

The individually decorated, air-conditioned guest rooms each feature a minibar with complimentary soft drinks and treats, a flat-screen television with a wide variety of channels, and spa-like bathrooms with a rainfall shower.

Active travellers will find a fitness centre on site. The Hotel Indigo York also offers a 24-hour front desk and luggage storage. Public parking is available nearby.

Signature chocolate cocktails and traditional Yorkshire cuisine are on the menu at the hotel's restaurant and bar, which also offers a hearty English breakfast buffet.

The hotel is ideally located for trips to the National Railway Museum, York Minster, the Merchant Adventurers Hall, the York Chocolate Story, and much more.  York Railway Station is a 20-minute walk.


88-96 Walmgate, YO1 9TL, York, United Kingdom
Telephone: +44(1904)231333 | Fax: +44(1904)231334 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Luxurious, modern rooms...

Guests rave about the interior decor in the guest rooms, which celebrates the city's famous chocolate heritage. The look is often as quirky, beautiful, and fun. Many enjoy a terrific night's sleep in the exceptionally comfortable, king-size beds, and the showers are widely considered luxurious. The courtesy fridge, replenished daily with bottled water, milk, and chocolate, is the icing on the cake.

An ideal location for sightseers...

Travellers also love the hotel's location on one of York's oldest streets, now home to excellent cafes, restaurants, and boutique shops. A good number of the city's top attractions (the York Castle, Minster, Shambles, and National Railway Museum, to name just a few) are within walking distance, too.

A warm welcome to Yorkshire...

The staff receive top marks for their hospitality, with guests generally describing them as helpful, friendly, and enthusiastic about their duties, pleased to provide maps and make sightseeing or restaurant recommendations to new visitors. The housekeeping staff maintain a very high standard of service as well.

Negative Reviews

Smaller than you'd think...

Guests comment that the rooms are smaller than they appear in the professional photographs on the hotel website, and there is some confusion about the bed sizes as well, with guests often asserting that, contrary to the advertising, they aren't "true kings."

Noisy neighbours...

Guests have been kept up late by the bars neighbouring the hotel, and the sound insulation between rooms isn't perfect, either, as the hardwood flooring amplifies high-heeled footsteps.

Nobody's perfect...

Though the staff receive overwhelmingly positive reviews, guests have reported unsatisfactory responses to reported issues with the room and restaurant, as well as the odd booking mishap or unfriendly face at the front desk.

Rating Overview

Rating trivago Rating Index ® based on 1640 reviews across the web
9 /10
  • Expedia
    9.0 /10
    9.1 /10
    9.6 /10
  • Other Sources
    8.1 /10
9 out of 10 based on 1640 reviews